Windows 10: BSOD once a week with bug check code, 0x00000124

Turning off secure boot in bios allowed me to get the disk image. I got my PC back. Now what?

 

Please run the dm log collector tool if the dumps from driver verifier are saved.
Please check {windows partition}\windows\minidump and check if the dump files are saved.

 

After finally being able to restore my computer from a image, all seemed ok, I made another backup, and shutdown the computer. At about 3 in the morning, I was awoken by the bright, blue light from my computers LED fans. The computer had started by itself!!! I looked at the screen an it was sitting at the splash screen, no post, no windows, so I hit the power button and the PC immediately turned off and I went back to bed. about an hour later, I was woken up by my computer turning on by its self, again the computer didn't post and no windows.... This happened 2 more times until I got fed up with it waking me up and I unplugged it from the extension cable hooked to the wall. This morning, of course, the computer wont post and then load windows soI can't run the dm log collector.

I did, however, foresee some kind of trouble, so while I was using the computer last night, before turning it off, I made a bootable windows 10 USB with the tool from this site USB Flash Drive - Create to Install Windows 10 - Windows 10 Forums

Why is the computer turning on by itself and why won't it post....?

 

UGH! Now Im back in. Im running the tool

 

In admin command prompt (search command prompt, right click and choose open as administrator) enter following command to see what caused the last wake event
Code: powercfg -lastwake[/quote]

 

Wake history count - 0 The computer

BTW: The computer was shut down no sleep or hyber, I have it set to neversleep or hyber

no dumps either, the log tool didn't even save a zip.

 

Since you don't have your PSU in your system specs, I need you to tell me what PSU you have.
Also, your cooling system, hard drive(s) and other stuff you use are prefered in your system specs.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

 

Please try following
- Search "scheduler" (without quotes) and open the app
- When task scheduler is opened, click on 'Task Scheduler Library'
Go through the tasks carefully, read what their tasks are, when they have last ran and when they'll run again.
Are there any tasks that run overnight? Because that could cause the system to wake up.

 

I may have figured out the pc turning on by itself. I turned on dehumidifier in bios a couple days ago, testing out different settings.... Its off now. and there was nothing in the task scheduler indicating any responsibility....

 

I'm a little suspicious about cyberpower, it could be me, but everytime I saw a company posting reviews it turned out to be not really trustworthy.

You might have said it already, but for what have you RMA'ed your PC?

 

I never purchased a PC online before, had I known what I know now, I would've never purchased the PC from them in the first place. I RMA'ed the entire pc for the exact problem here. BSOD 0x0124. That's why I made the video showing how they happen. The only differnce between then and now, I replaced the motherboard, RAM, and SSD in an attempt to figure out how to fix it myself.

CyberPowerPC.com said that both times I sent in the PC, they found nothing wrong with it, and that each time they said that the Operating system wasn't installed correctly and shipped the PC back to me a month later.

 

Alright,

Please try booting in safe mode and see if the problem still persist.
It is a great doubt that the problem will persist in safe mode, because only the minimum is loaded.
Barely some software is active, only from Windows, and with the currency of the crashes the hardware isn't the cause.

I want to find out if this is a problem with Windows or 3rd party software/drivers. Safe mode is an excellent way to find out *Smile
Also to add, I am expecting that not everything of Windows is loaded. If in safe mode there is no crash it does NOT rule out Windows entirely.

 

The BSOD happens between once a week, or sometimes it goes almost 2 weeks without a BSOD. It by no means happens everyday or every other day. If I were to run the computer in safe mode, will I be able to use my computer as I normally would in Normal boot mode? Also, looking at msconfig general tab, how come the computer opted to select selective startup with Load system services and Load startup items checked, but Use original boot configuration is unchecked? Shouldn't normal startup be checked under normal booting conditions?

Some other, maybe important info. I always keep my graphics card driver updated, so whenever AMD puts out a new driver, I install it. However, after hearing people complain how using just the control panel's remove app/program didn't remove all the AMD drivers, I've been following the advice of the AMD moderators. Which is:

• Turn off Windows defender and firewall and then run the AMD CCC uninstaller in control panel.
• Once uninstalled, set windows to boot into safe mode (msconfig) and reboot into safe mode.
• In safe mode, run Display Driver Uninstaller (DDU) and select AMD, then when finished boot back into normal mode.
• Back in normal boot mode, install the latest AMD graphics drivers.
• Once finished Turn back on Windows Defender and Firewall.
• Reboot.

Here is the last log file from the DDU program.

Attachment 49939

Maybe DDU is deleting stuff it shouldn't? I don't know....

 

You are probably not entirely able to use your computer normally, mainly depending on what you want to do.
In safe mode, barely a thing is loaded. You can run some programs, but then expect software crashes. If a program is running it happens that not everything can be loaded what causes the program crash.

If even 1 thing has been disabled the normal startup changes to selective startup.
If you check the tab services, check 'Hide Microsoft services' before you do anything, you can see what has been disabled.
Changing the services only affects the boot process, meaning it'll likely boot faster because less has to load.

 

Well having my fingers crossed didn't help, yesterday my computer Blue Screened 0x0124 while I was compressing a movies audio track with Audacity. Went to export the compressed result and while it was exporting, I went to grab a drink from the fridge, about a minute later when I got back, it was sitting at the dreaded blue frowny face, with the WHEA_Uncorrectable_Error message. Here is the latest zip.