Windows 10: BSOD playing WOW, but occasionally doing just about anything

Glad to hear things are working better so far. A fresh install with have many benefits, it reduces clutter and speeds up your system but unfortunately it can be difficult to pinpoint what was wrong. Keep a close watch and make use of "Reliability History" (type it into the search bar to find it) to note what is being updated on a daily basis. If the problem comes back you can then identify what caused it.

 

I just had another BSOD. I attached the log. I looked at reliability history like you suggested but nothing happened of significance that I can see over the last bunch of days.

 

I see you are using Kaspersky again. I would much prefer to see you using Windows Defender just because I know we have seen a number of BSOD that get triggered by these AntiVirus packages. I have no proof that it is causing you problems but it helps troubleshooting if we can reduce the number of extra drivers and processes that are running.

Please use the Kaspersky removal tool.

Your network card is still resetting all the time. This definitely points to either a hardware or driver problem with the network card, there have been reports of problems with this on the Z170 if you google it. I believe you have already tried alternative drivers but please note that there is now a new version of Windows 10 (The Anniversary Update) which has fixed a number of bugs and issues. Your system should update automatically but you can force it by going to the update page http://go.microsoft.com/fwlink/p/?LinkId=821403

 

I know this is an old thread now, but I'm still having problems and they're worse than ever...

I removed Kaspersky as suggested and continued to get the occasional BSOD. I updated to the Win10 anniversary update and all of the updates that came after that as well, but still continued to have problems. I reinstalled Kaspersky and noticed no additional problems, but did still have problems unfortunately. I got desperate and replaced the motherboard to an MSI Z170A Gaming M5. I thought that solved all of my problems because I went months without a single issue, but over the last couple of days, I've been getting BSODs every 5-10 minutes. I haven't installed anything new for weeks. I removed Kaspersky again and ran the collection tool and attached it.

I've been monitoring the temps with HWMonitor and they're all nice and low. I'm using the same CPU and memory that I had on the old motherboard. This is extra frustrating because I didn't have any problems for months.

Any help is greatly appreciated!

 

Hello again and sorry for the delay, I am not on these forums as much as I used to be.

Looking at your BSOD memory dumps confirms that the majority of errors are again most likely related to hardware. I know your memory tested out fine before but that was some time ago and it would be worth testing again. I would also do a hardware test on your CPU.

The tests to run are Prime95. Read through the tutorials carefully first to remind you how to run these tests.

Please report back on the results.

 

Here are the Prime95 results. I will do the memtest as soon as I can, but I can't be without a computer for 2 days while it runs. My computer kept resetting, but as soon as I ran Prime95, it stopped resetting. Once I stopped Prime95, it locked up. I also attached a new BSOD memory dump. This problem comes and goes for weeks at a time. Since my last post, I didn't have any problems until last night.

 

Have you had a chance to run the memory test yet?

 

I'm out of town this week and I'm running it all week while I'm gone. I should have 5 days of running on Friday.

 

Here are the memtest results. No errors after 5 days of running.

 

Since it seemed like the only piece of hardware left that I hadn't tested or replaced, I decided to take out my video card (PNY GTX 770) and just run off of the on-board video to see if that made any difference. Unfortunately it didn't.

 

Bump. Any suggestions?

 

If you've had more BSODS since you removed the video card, please re-run dm_log_collector and upload the resulting zip file here.

Thanks

 

Thanks for the response. I attached a new log collector file. The most recent crashes are with the video card removed. Strangely enough I've had no crashes since I reinstalled the card. This is what I was talking about in a previous post, I go weeks if not months without any crashes and then out of nowhere I get them back to back with no obvious cause.

 

The last crash dump is from 17th Feb and is the hardware error. If this was with the graphics card removed it tends to rule out that component.

The error record identified the following :
Code: 7: kd> !errrec ffffc18986d04028 =============================================================================== Common Platform Error Record @ ffffc18986d04028 ------------------------------------------------------------------------------- Record Id : 01d28974af4dd770 Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 2/18/2017 0:23:33 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffc18986d040a8 Section @ ffffc18986d04180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Generic Flags : 0x00 Level : 1 CPU Version : 0x00000000000506e3 Processor ID : 0x0000000000000007 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffc18986d040f0 Section @ ffffc18986d04240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000007 CPU Id : e3 06 05 00 00 08 10 07 - bf fb fa 7f ff fb eb bf 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffc18986d04240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffc18986d04138 Section @ ffffc18986d042c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : GCACHEL1_EVICT_ERR (Proc 7 Bank 3) Status : 0xba00000000200179[/quote]
I can't find any information on this particular error *Sad

It does point to the CPU cache though. Make sure you are not overheating or overclocking the CPU. You could rerun the CPU tests in case they reveal something. I am beginning to suspect your CPU is faulty.

 

I've been monitoring the CPU temp for months and the highest temp it has ever reached is 68C and that was when I was running Prime95 overnight. Under normal load, including playing games, it's usually between 22C and 48C. I'm not overclocking for sure. I turned off everything when these problems started popping up. Is there any test, other than Prime95, that I can run. I just ran Prime95 for 14 hours straight a few weeks ago and it had no errors.

I'll start running Prime95 again now.