Windows 10: BSOD randomly browsing internet; ntoskrnl.exe

Last question at least tonight - any links to a window 10: removing Bloatware

When I get the new one I would like to remove the Bloatware. Also, it comes with McAfee. I prefer Avast but to be honest, after this first nightmare I am afraid to try and delete McAfee and install Avast. Knowing me I will leave some McAfee files on by mistake and they will conflict with Avast and all hell will break loose lol.

 

Default Bucket ID Win8 Driver Fault

That's what it said. That's why I think windows 8 was on the laptop before windows 10. What does that mean?

 

Windows 10 - Clean Install - Windows 10 Forums

Code: DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT[/quote] It means the system is using the engine of, in my example, Windows 7.
This is normal, I see it all the time *Wink

 

It means the system is using the engine of, in my example, Windows 7.
This is normal, I see it all the time *Wink[/quote] Oh wow, thx. Didn't know that. So that doesn't mean that windows 8 was on before windows 10 huh??

That's good to know. You said that is normal. It says though driver fault. That doesn't sound good does it?

 

A bluescreen is never good, it is a little indication of what direction you need to have.
I'm not really using it anymore, usually with some dumps a direction of where to go is clear without looking at that line.

 

Thx for your help axe0. Hopefully this new laptop will be fine. Before I sign off could you answer my last question about if I should delete McAfee for Avast and links to removing Bloatware for window 10?? Thx again. Also if this happens again with this new laptop, then it has to be most likely a driver issue right? Thx again!!!

 

For the bloatware, I refer to the link of the tutorial for a clean install in post 76
Windows 10 - Clean Install - Windows 10 Forums

For McAfee, I would first find out if it is worth it to keep. I kept it because I had paid for it when I paid for my laptop.
After the subscription expired I removed it, did research for AV's and decided to use Bitdefender.
Although I use Bitdefender, Windows Defender (the build-in) is good and much improved in Windows 8 and higher and Windows Defender is the most stable AV of them all.

 

I guess we can't really blame the RAM? it took 16 hours.

Attachment 52821

the only thing I can wait for now is a BSOD with HDD disconnected.. that means we're out of options.

 

Please install the Realtek network driver again.
It is the same version, but it looks like there are some updates compared with the updates date and the date of your driver.
BSOD randomly browsing internet; ntoskrnl.exe - Page 2 - Windows 10 Forums
Attachment 52831
Driver Reference Table - rt640x64.sys
Code: fffff801`9836b4e8 fffff801`11f7ae7eUnable to load image rt640x64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for rt640x64.sys *** ERROR: Module load completed but symbols could not be loaded for rt640x64.sys rt640x64+0x1ae7e 0: kd> lmvm rt640x64 start end module name fffff801`11f60000 fffff801`12045000 rt640x64 T (no symbols) Loaded symbol image file: rt640x64.sys Image path: rt640x64.sys Image name: rt640x64.sys Timestamp: Thu Oct 01 12:34:33 2015 (560D0C39) CheckSum: 000F03D5 ImageSize: 000E5000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Are there things you can do that do not require internet?
I'd like you to try to replicate the crash in safe mode, it makes it easier to find out if the problem is hardware related.
Safe Mode - Start Windows 10 in - Windows 10 Forums

Please scan your system files, just to make sure there is no problem according to the test.
NOTE: this test is NOT 100%, even if it says no problem is detected it is possible there is a problem.





Diagnostics Test

System File Check
Please try following:

• Open an admin command prompt
• Copy/paste "sfc/scannow" (without quotes) and press enter
• When it finished reboot your system
• Open again an admin command prompt
• Enter sfc/scannow again

If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

 

I deleted realtek, rebooted, reinstalled.

SFC found errors "which it couldn't fix" when I opened it up second time. Log included.

http://www.filedropper.com/cbs

 

An image file is corrupted.
I however do recommend to get this problem solved, even a picture in the system files could cause many problems.
Code: 2015-12-09 23:02:57, Info CSI 0000559b [SR] Cannot repair member file [l:106{53}]"MicrosoftEdgeSquare44x44.scale-125_contrast-white.png" of Microsoft-Windows-MicrosoftEdge, Version = 10.0.10240.16603, pA = amd64, nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35} in the store, hash mismatch 2015-12-09 23:02:57, Info CSI 0000559c [SR] This component was referenced by [l:158{79}]"Package_816_for_KB3116869~31bf3856ad364e35~amd64~~10.0.1.2.3116869-2083_neutral" 2015-12-09 23:02:58, Info CSI 0000559d Hashes for file member \??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png do not match actual file [l:106{53}]"MicrosoftEdgeSquare44x44.scale-125_contrast-white.png" : Found: {l:32 b:d88KqKptc/J61/qkL3yadqaJpg10SD+WBQ3BzArbiMA=} Expected: {l:32 b:VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=} 2015-12-09 23:02:58, Info CSI 0000559e Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-microsoftedge_31bf3856ad364e35_10.0.10240.16603_none_193be55a8ac9469d\MicrosoftEdgeSquare44x44.scale-125_contrast-white.png do not match actual file [l:106{53}]"MicrosoftEdgeSquare44x44.scale-125_contrast-white.png" : Found: {l:32 b:d88KqKptc/J61/qkL3yadqaJpg10SD+WBQ3BzArbiMA=} Expected: {l:32 b:VR3+fshmsSxNARCI3MhFhrszJNS2j5z4HNbWiTeYEjU=} 2015-12-09 23:02:58, Info CSI 0000559f [SR] Could not reproject corrupted file [ml:142{71},l:140{70}]"\??\C:\WINDOWS\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\Assets"\[l:106{53}]"MicrosoftEdgeSquare44x44.scale-125_contrast-white.png"; source file in store is also corrupted[/quote] Please try following command in admin command prompt
Code: DISM /Online /Cleanup-Image /RestoreHealth[/quote] If there are problems with RestoreHealth, please follow step 6 or 7 (depending on the file you have from the download) from the tutorial DISM - Repair Windows 10 Image - Tutorial

 

Updated the network driver; fixed that image file; unplugged external HDD.
No BSODs since I unplugged HDD drive.

Is there any test that I could do to see if my USB 3.0 ports are screwed?
Can I test the drive somehow to see if it's really the cause?

I kinda need that thing connected, but it seems to be the cause.

 

From post 32: BSOD randomly browsing internet; ntoskrnl.exe - Page 4 - Windows 10 Forums

In this case, 'each device' is the HDD. Connect the HDD to different USB and see if the system crashes.
If the system crashes in different USB's, the connection of the HDD is faulty, in that case get another HDD and backup the data from the HDD with the faulty connection.

 

sadly I got two more BSODs, but both happened when something was physically plugged into one of the USB 3.0 ports.

"Physically" because one time it was an "ejected" USB HDD (you know, the one I considered troublemaker? the system crashed on shutdown).

The other - a 3.0 hub was connected to that port, but no devices were connected to the hub itself. I was playing some games.

Could you take a look?

Attachment 53709

Oh, and I can't connect the HDD to anything else than a USB 3.0 port (which I have two...), because it doesn't work properly, it starts, speeds up, clicks, stops, and speeds up again... ad infinitum, making those annoying clicking noises.

 

No dump is present, recently done a cleanup?

Does a crash occur when you don't use that 3.0 USB port?