Windows 10: (BSOD) UNEXPECTED_KERNEL_MODE_TRAP when using Chrome and various other softwares

Hello, the title describes my problem. I first got this error when I was watching YouTube videos using Google Chrome, I have multiple tabs opened before I got the UNEXPECTED_KERNEL_MODE_TRAP BSOD. At the time I thought it was due to some graphic card error, because I saw red and green dots on some tabs. I switched to Edge and somehow everything is fine. However, I got the same UNEXPECTED_KERNEL_MODE_TRAP error while using other software like Steam and a third party video player (XLKK.exe in this below debugging detail). Steam works fine if I don't use it to browse the Steam Store or visit my profile page. The video player has popup that can sometimes trigger the BSOD. After running into these problems, I tried reinstalling my graphics card and sound card, updating drivers, ran Memory Diagnostics Tool (found no error), updating Windows 10, uninstalling updates to Windows 10, running sfc and dism commands, and the problem is still here. I don't know what to do now, should I just reinstall Windows 10?


Below is the debugging detail from my MEMORY.DMP after the most recent BSOD:

Debugging Details:
------------------


KEY_VALUES_STRING: 1


PROCESSES_ANALYSIS: 1

STACKHASH_ANALYSIS: 1

TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING: 17134.1.amd64fre.rs4_release.180410-1804

SYSTEM_MANUFACTURER: Micro-Star International Co., Ltd.

SYSTEM_PRODUCT_NAME: MS-7B98

SYSTEM_SKU: Default string

SYSTEM_VERSION: 1.0

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 1.10

BIOS_DATE: 08/22/2018

BASEBOARD_MANUFACTURER: Micro-Star International Co., Ltd.

BASEBOARD_PRODUCT: Z390-A PRO (MS-7B98)

BASEBOARD_VERSION: 1.0

DUMP_TYPE: 1

BUGCHECK_P1: 9

BUGCHECK_P2: 80050033

BUGCHECK_P3: 170678

BUGCHECK_P4: 613fc038

BUGCHECK_STR: 0x7f_9

CPU_COUNT: c

CPU_MHZ: e70

CPU_VENDOR: GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 9e

CPU_STEPPING: a

CPU_MICROCODE: 6,9e,a,0 (F,M,S,R) SIG: 96'00000000 (cache) 96'00000000 (init)

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

PROCESS_NAME: XLKK.exe

CURRENT_IRQL: 0

ANALYSIS_SESSION_HOST: TOTO-201**** 00000000`80050033 00000000`00170678 : nt!KeBugCheckEx
ffffcd89`953ff8c0 fffff801`9045aea0 : ffffe408`1145c700 00000000`00000000 ffffe408`065f06e0 00000000`00000000 : nt!KiBugCheckDispatch+0x69
ffffcd89`953ffa00 00000000`613fc038 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiXmmException+0x360
00000000`186ef8c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x613fc03****1b9c4a4c036b

FOLLOWUP_IP:
nt!KiXmmException+360
fffff801`9045aea0 90 nop

FAULT_INSTR_CODE: 6666c390

SYMBOL_STACK_INDEX: 2

SYMBOL_NAME: nt!KiXmmException+360

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 5c2b0c3d

STACK_COMMAND: .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET: 360

FAILURE_BUCKET_ID: 0x7f_9_nt!KiXmmException

BUCKET_ID: 0x7f_9_nt!KiXmmException

PRIMARY_PROBLEM_CLASS: 0x7f_9_nt!KiXmmException

TARGET_TIME: 2019-02-06T04:25:51.000Z

OSBUILD: 17134

OSSERVICEPACK: 0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 784

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt TerminalServer SingleUserTS Personal

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2018-12-31 22:44:13

BUILDDATESTAMP_STR: 180410-1804

BUILDLAB_STR: rs4_release

BUILDOSVER_STR: 10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME: 5dd

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x7f_9_nt!kixmmexception

FAILURE_ID_HASH: {a95499f1-9fe3-b57c-ff75-eeb777384f6f}

Followup: MachineOwner


:)

 

stop code UNEXPECTED_KERNEL_MODE_TRAP

Hi I still have a problem with UNEXPECTED_KERNEL_MODE_TRAP

• When did the issue start? - 4 days ago
• Did you notice any system setting changes prior to the issue? - no
• Did you recently make any hardware changes to your PC? - no
• What troubleshooting steps have you tried so far? - restarted, uninstalled unused software
• current Version 1703 and OS Build 15063.726
• I"ll appreciate your assistance on this problem

 

BSOD (Unexpected_Kernel_Mode_TRAP)


A start would be providing me the required information, see post #2

 

BSOD Unexpected_kernel_mode_trap


I'll post some tests for other components, but this is pretty much as far as it can go regarding software tests for hardware.





Diagnostics Troubleshooting

Read carefully before proceeding.

Part One: CPU Stress Test
Part Two: Hard Drive Diagnostics
Part Three: GPU Stress Test






ONE

CPU TEST


Run Prime95 - Stress Test Your CPU - Windows 10 Forums & CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums



Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.






TWO

HDD TEST


Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run following tests

1. Short Drive Self Test
2. Short generic
3. Long generic

If the short generic fails, no need for the long generic.



Note Do not run SeaTools on an SSD as the results will be invalid.



Run chkdsk
Disk Check - Windows 7 Help Forums



Run HDTune to

• scan for errors, no quick scan but full scan
• check the health,
• benchmark.

It may take some time, but please take the time you need to perform it properly.
Let me know what the results are

• of the error scan,
• make a screenshot of the health of every hard drive and post the screenshots,
• post screenshots with the benchmark of the
  • transfer rate,
  • access time,
  • burst rate,
  • cpu usage.

THREE

GPU TEST


Run FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.