Windows 10: BSOD when updating W10 Insider Preview (installation)

For all posts into the thread please use one drive or drop box. Please do not use: File sharing and storage made simple
In the lower left corner search type: windows update > click update history > post a one drive or drop box share link.
In the lower left corner search type: winver > post a one drive or drop share link
Please update your progress with the other tests.
The windows upgrade problem can be troubleshooted once the hardware tests and bsod troubleshooting has completed.

 

Reuploaded the bsod archive: Dropbox - bsod.rar

 

1) Please post a kernel memory dump: c:\windows\memory.dmp
2) Open file explorer > this PC > C: > right upper corner search type: C:\windows\memory.dmp > post one drive or drop box share link into the thread. Also post a current winver result using a share link.
3) Uninstall Kaspersky AV
Removal tool for Kaspersky Lab products (kavremover)

4) Using control panel uninstall Intel rapid storage technology
5) Reinstall Intel rapid storage technology from the computer manufacturer's website. If it is not available then install from the Intel website.
6) For all of the submitted logs please make sure that the default language is English. The msinfo32 was in a foreign language.
Language - Add, Remove, and Change in Windows 10 General Tips Tutorials
7) The computer displayed in the "My computer" section is Lenovo. The problem computer is Asus.
Please add a 2nd computer to the "My Computer" section or change the information to the Asus computer:
System Specs - Fill in at Ten Forums Site Use Tutorials
System Info - See Your System Specs - Windows 7 Help Forums
8) The BIOS: BIOS-Version/-Datum American Megatrends Inc. 0505, 16.11.2015
Check to see that the bios has been updated to the most up to date version.
9) Open the computer's website for drivers and post a URL or hyperlink into the thread.


klbackupdisk.sys
iaStorA.sys

 

Default language is English for everything. I can't stand the computer in other languages. The laptop was never Asus, it's a Lenovo laptop.

BIOS is the latest version. I also got no Kaspersky AV.

Error

Memory dump: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

 

Thank you @zbook.

Will try to do it when I get home.

It's a weird issue, though. My integrated card is a Intel HD 4400 card and every time I get the driver from the Intel site it gets rewritten by Microsoft during the Windows Update.

So the update is basically crashing with the driver that was downloaded by itself.

 

There is an up to date method that may have options for the newer versions of windows to block windows updates of non-Microsoft drivers.
This was the old method: Enable or Disable Driver Updates in Windows Update in Windows 10 Windows Update Activation Tutorials
If I find an up to date method it will be posted.

 

I thought that sticking with the Windiws Update drivers was better than using the ones from the provider website.

 

Most of the best drivers come directly from the computer manufacturer.
The next best option is from the component manufacturer.
The component manufacturers will make the drivers for many computer manufacturers and the computer manufacturers may then modify the drivers for their computer models.
The unpredictable drivers are from the websites that update drivers.
The Windows driver updates usually fix problems with Windows drivers.
Sometimes older computers are stable with older drivers. Windows may update the older drivers and produce BSOD. In these cases having the ability to block windows updates of non-Microsoft drivers is useful.




https://support.microsoft.com/en-us/...ling-in-window

 

Downloaded the latest driver from here: Download Intel® Graphics Driver for Windows* [15.40]

Still got BSOD.

Regarding the troubleshooter it fixed "everything" (corrupt update, awaiting install, etc).

Link to new dump: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

 

@zbook I'm not sure if it helps you understand the BSOD event for the point when the update fails (2nd boot during data migration) but here is the entire memory stack for the thread at that moment.

Code: 0: kd> !dpx Start memory scan : 0xffffd205777b8278 ($csp) End memory scan : 0xffffd205777b9000 (Kernel Stack Base) 0xffffd205777b82b8 : 0xfffff802dbc55608 : nt!NonPagedPoolDescriptor+0x8 0xffffd205777b8318 : 0xfffff802db92a245 : nt!MmIsFileObjectAPagingFile+0x55 0xffffd205777b83e0 : 0xffffd205777b84f0 : 0xffffd205777b8648 : 0xfffff802db8b921c : nt!KeAbPreAcquire+0xec 0xffffd205777b83e8 : 0xfffff802dbdac8cd : nt!MiCreateImageFileMap+0x3d5 0xffffd205777b84b0 : 0xfffff802dbc41000 : nt!MiSystemPartition 0xffffd205777b84f0 : 0xffffd205777b8648 : 0xfffff802db8b921c : nt!KeAbPreAcquire+0xec 0xffffd205777b8568 : 0xfffff802db95e4ec : nt!MiPartitionActive+0x28 0xffffd205777b8570 : 0xfffff802dbc41000 : nt!MiSystemPartition 0xffffd205777b8598 : 0xfffff802dbc41000 : nt!MiSystemPartition 0xffffd205777b85b8 : 0xfffff802dbdaad78 : nt!MiCreateNewSection+0x228 0xffffd205777b85e0 : 0xffffd205777b8648 : 0xfffff802db8b921c : nt!KeAbPreAcquire+0xec 0xffffd205777b8648 : 0xfffff802db8b921c : nt!KeAbPreAcquire+0xec 0xffffd205777b8728 : 0xfffff802dbdd782e : nt!MiCreateImageOrDataSection+0x2ce 0xffffd205777b8818 : 0xfffff802dbdd6eed : nt!MiCreateSection+0xdd 0xffffd205777b8850 : 0xffffe78c090ec5d0 : !da ""Advapi T9"" 0xffffd205777b8930 : 0xffffe78c090ec5d0 : !da ""Advapi T9"" 0xffffd205777b8978 : 0xfffff802dbdd6dc4 : nt!MmCreateSection+0xe4 0xffffd205777b8980 : 0xffffe78c090ec5d0 : !da ""Advapi T9"" 0xffffd205777b89b0 : 0xffffe78c090ec5d0 : !da ""Advapi T9"" 0xffffd205777b89f8 : 0xfffff802dbdd6be5 : nt!NtCreateSection+0x155 0xffffd205777b8a88 : 0xfffff802dba3c253 : nt!KiSystemServiceCopyEnd+0x13 0xffffd205777b8af8 : 0xfffff802dba3c253 : nt!KiSystemServiceCopyEnd+0x13 0xffffd205777b8b00 : 0xffffa0827be1c700 : Trap @ ffffd205777b8b00[/quote]

 

The latest memory dump displays the same misbehaving driver and bugcheck C2.
There was no new misbehaving driver.
The date of the driver igdkmd64.sys displayed on the memory dump is Mon Oct 16 13:17:12 2017 (59E4F7A8).

If there are any new BSOD please post a new zip into the thread:
BSOD - Posting Instructions - Windows 10 Forums

The memtest86+ version 5.01 results will be useful to rule in /rule out RAM / DIMM /MB problems.

 

But I uninstalled the driver. Closed the wifi and started the update. How can it he a driver fault when i had it uninstalled?

 

Uninstalling a driver does not remove the driver software from the PC unless you tick the check box to make sure this happens. However, I am not entirely sure that the graphics driver is responsible for this crash. It looks to me as if there is a problem in migrating data during the update. Can you explain the various partitions you have on your system and what each one does? If it helps you could use screenshots of the disk management view.

Do you have secure boot enabled?

 

Just disabled secure boot now.





1 Windows partition, 1 for normal files, 3 partitions created by Windows at installation and the others are related to Ubuntu

 

Can't even use Windows Update anymore lol