Windows 10: BSOD when using google Chrome and playing CS:GO

Discus and support BSOD when using google Chrome and playing CS:GO in Windows 10 BSOD Crashes and Debugging to solve the problem; Keep us posted *Smile Ok, so BSOD has not occurred maybe like more than 10 days. I have played CS:GO, Dota2 almost everyday. But just now BSOD... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Benny, Aug 31, 2015.

  1. Benny Win User

    BSOD when using google Chrome and playing CS:GO


    Ok, so BSOD has not occurred maybe like more than 10 days. I have played CS:GO, Dota2 almost everyday. But just now BSOD occurred. I really hoped that limiting the clockspeed solved the problem. But i guess not. Its kind of strange that this error happened after awhile. Is there any possibility that my system is getting used to the problem and decreasing the chance of BSOD problem step by step?

    Thanks again!
     
    Benny, Sep 17, 2015
    #46
  2. axe0 New Member

    The error is 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
    This means that there are problems with your hardware.
    Fortunately, this error is mostly caused by overclocking or faulty drivers





    BSOD when using google Chrome and playing CS:GO [​IMG]
    STOP 0x124 Troubleshooting
    BSOD when using google Chrome and playing CS:GO [​IMG]
    Read carefully before proceeding.


    BSOD when using google Chrome and playing CS:GO [​IMG]
    Warning
    BSOD when using google Chrome and playing CS:GO [​IMG]
    If you're overclocking your system, revert back to stock clocks now.
    BSOD when using google Chrome and playing CS:GO [​IMG]



    BSOD when using google Chrome and playing CS:GO [​IMG]
    Note Test the system once the overclock is removed before continuing with the steps outlined below.
    Make sure the CPU is cleaned properly. (If you don't know how to do this, please let a professional do this. It is important to clean the CPU properly to prevent any (further) damage)





    BSOD when using google Chrome and playing CS:GO [​IMG]
    Diagnostics Test
    BSOD when using google Chrome and playing CS:GO [​IMG]
    CPU TEST

    BSOD when using google Chrome and playing CS:GO [​IMG]
    Run Prime95 - Stress Test Your CPU - Windows 10 Forums


    BSOD when using google Chrome and playing CS:GO [​IMG]
    Warning Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
     
  3. Benny Win User
    But I already did those like more than 1 time. Could you please take a look at the dump file deeply and analyze again for me? thank you!
     
    Benny, Sep 18, 2015
    #48
  4. axe0 New Member

    BSOD when using google Chrome and playing CS:GO

    You didn't run the CPU test and the crash is possibly pointing to the CPU.
    With 0x124 errors it is sometimes hard to identify what exactly is the cause.
     
  5. Benny Win User
    I did run Prime95 for 3 hours. No errors were found. One thing I am wondering is that since I set the limit of my CPU clockspeed to 3.4ghz by disabling the turbo boost mode BSOD has not occurred for about 7 days. And last night when I was playing CS:GO I minimized the game and opened chrome.exe and at that moment BSOD occurred.
     
    Benny, Sep 18, 2015
    #50
  6. axe0 New Member
    Apologies, it is sometimes difficult for me to find something back.

    Before you start troubleshooting the hardware for 0x124 errors, you have to disable everything that could boost the clockspeed and test it to find out if the cause is overclocking.

    Please uninstall chrome and try using another browser.
    It is known that Google Chrome might cause BSOD's lately.
     
  7. Benny Win User
    3 continues crashes occurred. Again it happened during CS:GO. Here is the zip file. I really hoped that disabling the turbo boost solved my problem :*(
     
    Benny, Sep 19, 2015
    #52
  8. axe0 New Member

    BSOD when using google Chrome and playing CS:GO

    Please try CS:GO again, but close Google Chrome completely.
     
  9. Benny Win User
    I have uninstalled Chrome. Using Edge now. Will report back the status.
     
    Benny, Sep 19, 2015
    #54
  10. Benny Win User
    Ok I have uninstalled Chrome and was using Windows Edge. And while playing CS:GO 1 more BSOD happened. If I am not mistaken I think every time when BSOD occurred I had internet browser running in the background (while gaming). Could that be the case? I will try closing all the browsers and run a game next time.

    Also, I just analyzed my latest dump file and in the log file it is showing chrome.exe. But I already uninstalled it from my computer. Why is it still showing chrome.exe?
     
    Benny, Sep 19, 2015
    #55
  11. axe0 New Member
    Have you cleaned the components of the pc?

    If that doesn't help either, since it is again a 0x124 their are a few options left.

    Clean installing windows,
    Replacing the mainboard
     
  12. Benny Win User
    Motherboard. I was afraid of bringing up the motherboard to this conversation. I bought second hand mobo from random guy. Now at this point I suspect my mobo is faulty. The ethernet problem is also connecting to this problem too. Is there any way to check the motherboard? Like prime95, memtest86.

    By cleaning, you mean like dust cleaning?
     
    Benny, Sep 19, 2015
    #57
  13. axe0 New Member

    BSOD when using google Chrome and playing CS:GO

    More or less, just making sure the components are clean, cables are where they should be and properly connected, thermal paste replaced etc.

    The 0x124 error can be hard to solve and has a general troubleshooting process, because it indicates that there are hardware problems, but yet the causes could be very different.

    Because you have done the general troubleshooting process several times and so ruled out pretty much everything there are just a few options left.
    Unfortunately, there is no way to test the mainboard outside of replacing it.
     
  14. Benny Win User
    Ok, I will recheck every part of my pc again. Will even check the thermal paste. But those problems would have caused over heating right? My temperature does not rise that much even during those stress tests. BSOD happens really random. As if something is triggering it randomly.
     
    Benny, Sep 19, 2015
    #59
  15. axe0 New Member
    If it has caused overheating, then a component would have been damaged and the tests of the 0x124 would have come out different.

    Either a clean install of windows or replacing the mainboard would help if cleaning doesn't help.
     
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