Windows 10: BSOD with multiple error codes on HP Spectre360/Win10

Discus and support BSOD with multiple error codes on HP Spectre360/Win10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi - First post here. I have been experiencing the BSOD randomly for many months. Sent the computer to HP with no resolution. I am not a gamer like... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Coreycutler, Jan 3, 2018.

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  1. COREYCUTLER
    Coreycutler Win User

    BSOD with multiple error codes on HP Spectre360/Win10


    Hi -
    First post here. I have been experiencing the BSOD randomly for many months. Sent the computer to HP with no resolution. I am not a gamer like many others who post - I get the BSOD doing simple things like MS Word and basic web browsing. In addition, MS Word and all web browsers are extremely unstable and stop frequently.
    BSOD errors include almost all of the ones I have seen (System Exception is prevalent today).
    Please help - at my wits end. Log file attached.
    Corey

    :)
     
    Coreycutler, Jan 3, 2018
    #1
  2. AR ROM
    Ar Rom Win User

    Windows 10 BSOD with multiple error codes

    Thank you for sharing the link. However, looking at the information you have provided, we need additional details for us to better assist you. Kindly follow the instructions on "The procedure for finding and uploading the DMP files". The steps are found
    on this
    link    .

    We'll be waiting for your response.
     
    Ar Rom, Jan 3, 2018
    #2
  3. DUKEWAYNE
    Dukewayne Win User
    Windows 10 BSOD with multiple error codes

    Still need a little assistance with this problem.
     
    Dukewayne, Jan 3, 2018
    #3
  4. ZBOOK
    zbook New Member

    BSOD with multiple error codes on HP Spectre360/Win10

    zbook, Jan 3, 2018
    #4
  5. ZTRUKER
    Ztruker Win User
    Ztruker, Jan 3, 2018
    #5
  6. ZBOOK
    zbook New Member
    In the left lower corner search type: msinfo32 > save as NFO to desktop > post a one drive or drop box share link into the thread
     
    zbook, Jan 3, 2018
    #6
  7. COREYCUTLER
    Coreycutler Win User
    Coreycutler, Jan 3, 2018
    #7
  8. ZBOOK
    zbook New Member

    BSOD with multiple error codes on HP Spectre360/Win10

    The file was able to be opened in txt but it displayed a corruption message on the download.
    Please open the msinfo again and see what happens if you wait a few minutes for it to load.
    The save as NFO and re-post.
     
    zbook, Jan 3, 2018
    #8
  9. COREYCUTLER
    Coreycutler Win User
    Coreycutler, Jan 3, 2018
    #9
  10. COREYCUTLER
    Coreycutler Win User
    Thank you - on it (in the am)
     
    Coreycutler, Jan 3, 2018
    #10
  11. ZBOOK
    zbook New Member
    The tests that can be done overnight are:

    chkdsk /x /f/ /r
    Memtest86+ version 5.01
    HD Tune full error scan
     
    zbook, Jan 3, 2018
    #11
  12. COREYCUTLER
    Coreycutler Win User
    Steps 1-5 done. All good.


    Microsoft Windows [Version 10.0.16299.125]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\Users\Administrator>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Users\Administrator>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.16299.15

    Image Version: 10.0.16299.125

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\Users\Administrator> powercfg -h off

    C:\Users\Administrator>
     
    Coreycutler, Jan 3, 2018
    #12
  13. COREYCUTLER
    Coreycutler Win User

    BSOD with multiple error codes on HP Spectre360/Win10

    Coreycutler, Jan 3, 2018
    #13
  14. ZBOOK
    zbook New Member
    There was corruption on the drive file system on the first scan and it suggested chkdsk /scan.
    Was the first command only chkdsk without any other switches? (no f, or r?)
    Was the second chkdsk command chkdsk /scan or chkdsk /spotfix or chkdsk /f or chkdsk /r or chkdsk /x /f /r?

    If possible overnight run the chkdsk command again as: chkdsk /x /f /r c:
    When the results are viewed in the event viewer use the mouse to highlight > copy > paste into the thread or use a one drive drop box share link.
     
    zbook, Jan 3, 2018
    #14
  15. COREYCUTLER
    Coreycutler Win User
    Coreycutler, Jan 3, 2018
    #15
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BSOD with multiple error codes on HP Spectre360/Win10

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