Windows 10: Cannot delete contacts from Windows 10 Mail App

Discus and support Cannot delete contacts from Windows 10 Mail App in Browsers and Email to solve the problem; Before someone suggests this as an answer, let me just say that I am aware that the Windows 10 Mail app supposedly gets its contacts from the Windows... Discussion in 'Browsers and Email' started by daevidd, Mar 31, 2016.

  1. daevidd Win User

    Cannot delete contacts from Windows 10 Mail App


    Before someone suggests this as an answer, let me just say that I am aware that the Windows 10 Mail app supposedly gets its contacts from the Windows 10 People app. The People app on my computer has the precise contacts in it that it is supposed to. The problem with the Mail app is this: When I type the first letter of a contact's name, and the menu with a selection of contacts to choose from drops down, it includes contacts that I was able to delete from the People app. There does not appear to be any way to get rid of them. Any suggestions?

    :)
     
    daevidd, Mar 31, 2016
    #1
  2. GaryB0125 Win User

    Windows 10 Mail App Suggested Contacts

    I finally figured out how to get rid of unwanted suggested contacts for my outlook.com account in the Windows 10 Mail App:

    • Sign into the outlook.com account on the web and then delete any unwanted suggested contacts by clicking the X next to the suggested contact.
    • Sign out of outlook.com and then open the Windows 10 Mail App.
    • Delete the outlook.com account from the Windows 10 Mail App.
    • Add the outlook.com account back in.
    • The deleted suggested contacts are now gone!
     
    GaryB0125, Mar 31, 2016
    #2
  3. rayrundel Win User
    How to delete a contact from People app?

    I have deleted a contact from the people app but it still appears in the mail app. Is there a way to delete them permanently.?

    Original title: Windows 10 mail app
     
    rayrundel, Mar 31, 2016
    #3
  4. ptangway Win User

    Cannot delete contacts from Windows 10 Mail App

    I'm having the exact same problem. Contacts are deleted from People, but still show up in the Mail app.

    Any updates on this?
     
    ptangway, May 23, 2016
    #4
  5. davidhk Win User
    I am not offering a solution.
    I am asking you 2 to check this out, if you don't mind.
    Assuming you are using Outlook.com ( aka Hotmail.com ). If you are not, please ignore this and I apologize.
    Go online and sign in to your outlook.com.
    Find out if you have the same problem.
     
    davidhk, May 23, 2016
    #5
  6. ptangway Win User
    Don't use it. But just in case, I signed in with the same account I used when I set up the PC. There are no contacts at all on the website, so that's unrelated.
     
    ptangway, May 23, 2016
    #6
  7. davidhk Win User
    There are no contacts because you never had it (outlook.com) until now.
    A new account will not have contacts until you add them or sync with the other email program you are using.

    Thank you for trying.
     
    davidhk, May 23, 2016
    #7
  8. ptangway Win User

    Cannot delete contacts from Windows 10 Mail App

    Anyone else have any ideas?
     
    ptangway, May 23, 2016
    #8
  9. From Settings within Mail

    Have you tried turning off the Contact syncing, see if its then gone, if so turn syncing back on again

    Not an ideal solution, but might clear the old entries
     
    paulsalter, May 23, 2016
    #9
  10. ptangway Win User
    I don't see that option at all in the Mail app settings, but I tried it in the Windows privacy settings. No dice.
     
    ptangway, May 23, 2016
    #10
  11. paulsalter, May 23, 2016
    #11
  12. ptangway Win User
    Okay. I just tried that. Disabled syncing in the account settings AND Windows privacy settings.

    When I opened the Mail app, it gave me an error message saying that it can't access my contacts.

    However, in the To entry field, all contacts continue to show up.

    Somehow it's listing contacts even though it says it can't access any contacts.
    Does the Mail app have a buffer or something that it stores all these in? Anyone know?
     
    ptangway, May 23, 2016
    #12
  13. Cannot delete contacts from Windows 10 Mail App

    It's looking like its is storing them somewhere outside the people app (recently used type of thing)

    I just added a contact, checked in mail and it was there, then deleted the contact from people
    It still shows if i send a mail, but is not in people or stored online anymore

    so i can confirm your issue, not sure how to fix
     
    paulsalter, May 23, 2016
    #13
  14. Looks like its not possible (unless someone else has thoughts)

    Been looking around and it seems that once you have looked at a contact in Mail, then it remains in the autocomplete list and cannot be removed
     
    paulsalter, May 23, 2016
    #14
  15. davidhk Win User
    That is why I made the suggestion on Post #3.
    My point was to find out if the same problem existed when one signed in online.
    I was trying to point out the deficiency of the Mail app which is just a glorified "middle-man" and a 3rd rate middle-man at that.

    If one wants to utilize the full features of a web-based email program, use it online. Forget about Mail app.
     
    davidhk, May 23, 2016
    #15
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Cannot delete contacts from Windows 10 Mail App

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