Windows 10: Cannot switch between accounts

Discus and support Cannot switch between accounts in User Accounts and Family Safety to solve the problem; Hi everyone. I have a weird problem on my computer. Windows 10 suddently stopped offering me the possiblility of switching between my accounts. I have... Discussion in 'User Accounts and Family Safety' started by Gaetch, May 9, 2016.

  1. Gaetch Win User

    Cannot switch between accounts


    Hi everyone. I have a weird problem on my computer. Windows 10 suddently stopped offering me the possiblility of switching between my accounts. I have 2 administrator accounts, one local with no password, and one linked to an outlook account with a password. Before, I could switch either from the start menu or from the logon screen (on the bottom-right corner), now these options are just gone. Now I can only log in with my outlook account by typing my password as before, but I have nowhere to choose the other account and log in with it. All the files are still here, the entry is here in regedit and the option to disable user name (dontdisplaylastusername) is still at 0 as it should be. I don't really know where to look to solve this problem. I have the family edition (not pro). What can I do now?

    :)
     
    Gaetch, May 9, 2016
    #1

  2. Cannot switch between user accounts

    Original title: Switch user accounts

    I recently added a new local administrator account on my laptop, and i've tried to switch users to the new account i just made and it wont let me switch. It doesn't list the other account when i try to switch users, and it doesnt show up on the lock screen
    like it normally would.
     
    xxBriannamarie, May 9, 2016
    #2
  3. Jessen P Win User
    Cannot switch between user accounts

    Hi,

    Thank you for being part of Microsoft Community.

    The following issues are checked by the Microsoft Account Troubleshooter
    program:

    • Corrupt Microsoft Account settings
    • Can’t connect to the sync service
    • Problems with Microsoft account Policy
    • Microsoft Account required
    • Connection issues due to proxy or certificate issues
    • Check for roaming GPO enabled status
    • Problem with system registration
    • Signed in with a guest account, or Roaming User Profiles enabled
    • You are not connected to the Internet
    • Proxy Settings
    • You have reached your daily sync quote
    • Sync your settings is turned off
    • Check system not activated

    Have you tried running the Account Troubleshooter? You can get it here:
    http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab


    Do get back to us for any issues pertaining in the future. We will be happy to help.
     
    Jessen P, May 9, 2016
    #3
  4. davidhk Win User

    Cannot switch between accounts

    davidhk, May 9, 2016
    #4
  5. Gaetch Win User
    Options 1, 3, 4, 5 and 6 bring me back to the logon menu where I have only one user available and option 2 is for pro only...
     
    Gaetch, May 9, 2016
    #5
  6. Gaetch Win User
    I fiddled with something (enabled safe logon in netplwiz) and now I only got acces to the local account only and not the other one. Everything is there but I still got no way of switching between the accounts...
     
    Gaetch, May 9, 2016
    #6
  7. Gaetch Win User
    Is there entries in regedit that can disable the switching mechanism? I really don't know where to look I'm stuck.
     
    Gaetch, May 9, 2016
    #7
  8. davidhk Win User

    Cannot switch between accounts

    Sorry, I have no answer for you.
     
    davidhk, May 9, 2016
    #8
  9. davidhk Win User
    Suggestions :

    1. If this issue happens only recently, do a system restore. Pick a date when you were able to switch users as your restore point.
    System Restore Windows 10

    2. Do a Repair Install
    Repair Install Windows 10 with an In-place Upgrade
    Repair Install allows you to keep your files, settings and apps.
    No product key is required.
    Activation will be automatic.
     
    davidhk, Apr 5, 2018
    #9
Thema:

Cannot switch between accounts

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