Windows 10: Cant wake up from sleep

Discus and support Cant wake up from sleep in Windows 10 Support to solve the problem; I have a Dell Inspirion laptop 7373. Most of the time when it goes to sleep I can not wake it. The keyboard is lit, so I think its just the display... Discussion in 'Windows 10 Support' started by jmsnyc, Nov 23, 2019.

  1. jmsnyc Win User

    Cant wake up from sleep


    I have a Dell Inspirion laptop 7373. Most of the time when it goes to sleep I can not wake it. The keyboard is lit, so I think its just the display that is not waking. I press the power key all the function buttons etc. Any help would be appreciated

    I tried a lot of suggestions on on the internet and on Dell forums, I updated bios, multiple times. This problem has been long term and its really frustrating

    Running
    W10 Pro 1903 18362.418

    Graphics is integrated Intel UHD 620

    I have tried disabling hibernation and also dism restorehealth, neither solved issue

    :)
     
    jmsnyc, Nov 23, 2019
    #1

  2. wake from sleep issue in windows 10

    Hi,

    Thank you for posting your reply. Apologize for the delay in response.

    I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

    • Right click on Start icon and select Command Prompt (Admin).
    • Type the command line below:
    Powercfg /devicequery wake_armed

    3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

    If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

    Hope the information is helpful.
     
    Eeshwar Kumar, Nov 23, 2019
    #2
  3. Sleep / Wake Function, malfunctions after waking

    Hi,

    Issues that arise after waking up the PC from sleep mode might have been caused by a software conflict or system file corruption. For us to clarify the issue, we would like to ask these questions:

    • What is the exact issue that you are experiencing?
    • Did you notice any recent system changes prior to this issue?
    • Have you encountered any error message?
    • What troubleshooting steps have you done so far?

    If you are having issues waking your PC from sleep, we suggest running the
    Power troubleshooter
    as an initial troubleshooting. Kindly follow these steps:

    • Click on Start.
    • Type Troubleshoot, and then press Enter.
    • Under Find and fix other problems, click on Power.
    • Click on Run the troubleshooter button.
    • Follow the onscreen guide.

    We will wait for your response.
     
    Janeane Cru, Nov 23, 2019
    #3
  4. dalchina Win User

    Cant wake up from sleep

    Stay in sleep and wake with spacebar

    Hi, you can disable hibernation if you wish:
    Enable or Disable Hibernate in Windows 10

    This depends what devices are able to wake your PC. You can list these:

    Powercfg /devicequery /.......
    Description:
    Returns a list of devices that meet the specified criteria.

    Parameter List:
    <QUERYFLAG> Specifies one of the following criteria:

    wake_from_S1_supported ....Return all devices that support waking the system
    from a light sleep state.
    wake_from_S2_supported ....Return all devices that support waking the system
    from a deeper sleep state.
    wake_from_S3_supported ....Return all devices that support waking the system
    from the deepest sleep state.
    wake_from_any ......................Return all devices that support waking the system
    from any sleep state.

    S1_supported List devices supporting light sleep.
    S2_supported List devices supporting deeper sleep.
    S3_supported List devices supporting deepest sleep.
    S4_supported List devices supporting hibernation.
    wake_programmable List devices that are user-configurable to wake
    the system from a sleep state.
    wake_armed List devices that are currently configured to
    wake the system from any sleep state.
    all_devices Return all devices present in the system.

    Examples:
    POWERCFG /DEVICEQUERY wake_armed
     
    dalchina, Nov 23, 2019
    #4
Thema:

Cant wake up from sleep

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