Windows 10: Cortana - Cannot disable or stop

Discus and support Cortana - Cannot disable or stop in Windows 10 Software and Apps to solve the problem; Hi all, Cortana is running at 24% CPU - Power usage "Very high" So far I have tried stopping/removing it by: Using "O&O ShutUp 10" Downloaded a... Discussion in 'Windows 10 Software and Apps' started by shipwreck, Oct 4, 2019.

  1. shipwreck Win User

    Cortana - Cannot disable or stop


    Hi all,
    Cortana is running at 24% CPU - Power usage "Very high"
    So far I have tried stopping/removing it by:
    Using "O&O ShutUp 10"
    Downloaded a "Disable Cortana Reg"
    The Group Policy editor:
    Edit group policy / Computer Configuration / Administrative Templates / Windows Components Search.
    Find "Allow Cortana" and double-click to open it. Click Disabled, and then hit OK. It is disabled! (NOT)

    Starting in safe mode and going to: C: / Windows / systemapps And renaming it with .bak which I can't do.

    Any other sugestions before I take a hammer to it & revert back to Windows 7?

    Many thanks for reading.*Mad

    :)
     
    shipwreck, Oct 4, 2019
    #1

  2. Cortana

    Hi,

    Thank you for posting your question in the Microsoft Community.

    Appreciate your efforts to work on this issue.

    This issue can occur if some of the system files are not working as expected.

    Suggest you to follow the steps from this article to
    troubleshoot Cortana on the PC
    .

    Note: Do not go with the ‘Reset PC’ option for now.

    Method 1: Follow these steps to disable Cortana:

    1. Sign-in to the PC with your Microsoft account.
    2. In the search box at the bottom, type Disable Cortana.
    3. Once the suggestions appear in the list, click Cortana & Search settings.
    4. From the right section of the Settings pane, move the top button to ‘Off’ to disable Cortana from Windows 10.

    Method 2: Follow these steps to check if that helps.

    1. Launch Cortana from the search bar on the taskbar.
    2. Then, from the left pane click the settings button.
    3. Under "Cortana" (the first option) and slide the pill switch to the ‘Off’ position.

    Method 3: Launch the Settings app and click on Privacy. Navigate to Speech, inking, & typing, and click Stop getting to know me. These steps will disable Cortana.

    Hope this helps.

    Let us know if you got the help you needed.

    Regards,

    Srimadhwa B

    Microsoft Community-Moderator
     
    Srimadhwa_B, Oct 4, 2019
    #2
  3. Is there a way to stop/disable Cortana?

    Hello Sabine,

    The tutorial below can help show you step by step on how to safely disable Cortana in Windows 10.

    Enable or Disable Cortana in Windows 10
     
    Shawn Brink, Oct 4, 2019
    #3
  4. Cortana - Cannot disable or stop

    Cortana stopped showing my calendar events on cortana home

    Hi,

    Thank you for your interest in Windows 10.

    I suggest you to try to turn Cortana off and then try turning it on back and check. Refer to the steps below to turn Off and On Cortana:

    • Open Cortana.
    • Click the hamburger button in the top left of the window.
    • Go to settings and click on off.
    • Follow the same steps to turn it on.
    • Check if issue persists.
    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Giridhar J, Oct 4, 2019
    #4
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Cortana - Cannot disable or stop

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