Windows 10: Couldn't login after 1903 upgrade

Discus and support Couldn't login after 1903 upgrade in User Accounts and Family Safety to solve the problem; Login screen background was displayed. No mouse pointer, keyboard ignored except for Ctrl-Alt-Del in which case the password entry field appears, but I... Discussion in 'User Accounts and Family Safety' started by perdrix, Jul 16, 2019.

  1. perdrix Win User

    Couldn't login after 1903 upgrade


    Login screen background was displayed. No mouse pointer, keyboard ignored except for Ctrl-Alt-Del in which case the password entry field appears, but I couldn't type into that password field, so cannot login *Sad

    Arrghhh! I thought we'd got past this sort of issue.

    I powered off using the power button and when I restarted, the login worked this time.

    Hmmmm

    David

    :)
     
    perdrix, Jul 16, 2019
    #1

  2. Local profile issue after upgrading to 1903


    Hi roblinb

    Not listed in the Known.

    Known issues for Windows 10 May 2019 Update version 1903


    As far as Wifi any chance it is Qualcom inside USB adapter, if Qualcom then yes known issue.


    I might create another user (Local) and when if try again see if this issue occurs on both users.

    Would also suggest you run the first 5 steps in this tutorial to see if you have any corruption with current build.

    Use DISM to Repair Windows 10 Image


    Ken
     
    Caledon Ken, Jul 16, 2019
    #2
  3. Rose Cal Win User
    can't perform inplace upgrade

    Hi,

    It is possible that you're unable to perform an in-place upgrade due to having not enough space for your partition. To better assist you, we'd like to gather more information:

    • Have you made any recent changes prior to this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you follow the steps in this
    article
    to troubleshoot your system reserved partition. It will provide you instructions to increase the available space of your System Reserved Partition.

    Keep us posted if you need additional help.
     
    Rose Cal, Jul 16, 2019
    #3
  4. Arun B J Win User

    Couldn't login after 1903 upgrade

    Can't login to new computer w/Windows 10

    Hi,

    Thank you for your reply.


    • Are you able to login to Microsoft Account on Web?

    • Have you installed any language pack?
    I suggest you to follow the steps below and check if it helps.

    Step 1: I suggest you to select the appropriate language in login screen at the bottom right corner and check if it helps.

    Steps 2: Use On-screen keyboard in the login screen to login and check if it helps.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.
     
    Arun B J, Jul 16, 2019
    #4
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Couldn't login after 1903 upgrade

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