Windows 10: Creators Update issue-Media streaming

Discus and support Creators Update issue-Media streaming in Windows 10 Support to solve the problem; My laptop just got the creators update. Everything seemed fine but I have a slight issue. I have .mp4 videos that I stream to my Xbox one. Since... Discussion in 'Windows 10 Support' started by Cyber Kong, Jun 10, 2017.

  1. Creators Update issue-Media streaming


    My laptop just got the creators update. Everything seemed fine but I have a slight issue.

    I have .mp4 videos that I stream to my Xbox one. Since the update all the video thumbnails are broken. The videos still play but now I get the same generic media icon on every file on my xbox. The files when I look at them on my laptop still have the thumbnails. Does anyone know a way to fix this?

    :)
     
    Cyber Kong, Jun 10, 2017
    #1

  2. May 2017 windows update, video problems

    Hi Jim, search for the media pack for your Windows 10 build, I updated to Creator and lost photos as well as video playback, only restored after finding and downloading the media pack for Creator. It appears that after each update of 10 the existing media
    set up gets corrupted, so you, apparently, have to reload the media pack! MS have the downloads available, shame that the so called support teams never mention them!
     
    BrianWedge, Jun 10, 2017
    #2
  3. Video streaming to Xbox one issue

    Yes it happens to all videos. I have .mp4 and .wmv format videos on my laptop.

    I figured this was a Windows issue. This only started after the creators update. I also have another laptop running Windows 10 that hasn't recieved the update yet and video thumbnails are generated on the xbox one when i stream to it.

    The result is the same when i stream to other devices like my Bluray player,Playstation 4 and TV. No thumbnails from creator updated laptop.
     
    Cyber Kong, Jun 10, 2017
    #3
  4. axe0 New Member

    Creators Update issue-Media streaming

  5. Didn't work.

    Weird the files have the thumbnails on laptop but the don't show on the Xbox anymore after creator update.
     
    Cyber Kong, Jun 11, 2017
    #5
  6. Bree New Member
    Bree, Apr 4, 2018
    #6
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Creators Update issue-Media streaming

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