Windows 10: Device Showing up on my Microsoft Account but not on the list when going to purchase...

Discus and support Device Showing up on my Microsoft Account but not on the list when going to purchase... in Microsoft Windows 10 Store to solve the problem; I went to download Minecraft on my pc which I already have had purchased and played on my Xbox before, But when I went to the Microsoft store it told... Discussion in 'Microsoft Windows 10 Store' started by Jonah Donnell, Jul 27, 2019.

  1. JONAH DONNELL
    Jonah Donnell Win User

    Device Showing up on my Microsoft Account but not on the list when going to purchase...


    I went to download Minecraft on my pc which I already have had purchased and played on my Xbox before, But when I went to the Microsoft store it told me that I only owned I trial of this game when it worked on my Xbox before. Then I found a way through the Xbox app to be able to download the game but when you click "Download on my Devices" My device does not show up. The thing is, is that my device is already connected to my Microsoft Account and it shows on the devices page on my account. If anyone has a fix to this it would be greatly appreciated!

    :)
     
    Jonah Donnell, Jul 27, 2019
    #1
  2. BRINK
    Brink Win User

    Too many devices in Microsoft Account


    Hello JJ, Device Showing up on my Microsoft Account but not on the list when going to purchase... :)

    Yep, that would be the reason why the PC is listed more than once as a device for your Microsoft account.

    Each different computer name will be listed as a separate device.

    The tutorial below can help show you how to remove the devices you want.

    Microsoft Account - Remove Devices Windows 10 User Accounts Tutorials
     
    Brink, Jul 27, 2019
    #2
  3. GRUMPGRIN
    grumpgrin Win User
    Adding PC to Microsoft account list of devices

    Hello,

    I go into Microsoft account and look under list of devices and it tells me that there are no devices associated with the Microsoft Account. Really? That is strange because the PC I am using is signed in on the Microsoft account. Because the device is not
    listed, it is causing problems with some apps and stuff.

    From support around adding devices, it would seem you can only add win 10 devices? So is this why my PC is invisible - because it is running 8.1?

    By the way, I have tried waiting for 30 days and it does not automatically appear. I have also signed in with a local and then redone with a Microsoft account and that does nothing either.

    Any suggestions please?

    regards,
     
    grumpgrin, Jul 27, 2019
    #3
  4. TALEYS
    Taleys Win User

    Device Showing up on my Microsoft Account but not on the list when going to purchase...

    Laptop not listed in Devices in Microsoft Account

    Hi. When I log into my Microsoft account and check under Devices, I only see 3 out of 4 devices that I use with the account. Listed are two nokia windows phones running win 8.1 and 1 hp stream 11 laptop running windows 10.

    My main hp-15 laptop running windows 10 is not listed.

    I've tried the steps here:

    http://windows.microsoft.com/en-us/windows/what-is-trusted-device

    to make it a trusted device but it doesn't make my hp-15 laptop listed.

    Thanks
     
    Taleys, Jul 27, 2019
    #4
Thema:

Device Showing up on my Microsoft Account but not on the list when going to purchase...

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