Windows 10: does anyone have a problem installing an apps disc

we bought a new computer last April. We had no use to use the cd/dvd tray . Our printer installed No problem. I went to download the intro dvd (with the extra features) for the printer, and it does nothing. Is there a button or something that I should be setting before I install the disc to download?

:)

 

Installation media boots to command prompt

I've just booted from known working install media to see exactly what it does when booting. The sequence of events is...

1. Windows logo on a black screen
2. circling dots appear beneath the logo
3. light blue 'Please wait' screen with circling dots
4. a command prompt window (very briefly)
5. the initial Setup page appears

Do you see steps 1-3? If so, it appears you have stopped at step 4, suggesting that something on the disc cannot be read.

Does the disc boot properly in another machine? If so, try cleaning the laptop's drive lens then try booting from the disc again.

If not, make new install media with Microsoft's Media Creation Tool, either as a bootable USB, on an ISO that you can burn to another disc. At Step 8 in Option One of this tutorial you can choose between making a USB or an ISO.

Download Windows 10 ISO File

 

Windows 10 Installation problem with Turbo tax disc

Hi Jeanene,

To better understand the concern, kindly provide us the following information:

• Are you getting any error messages when you insert the installation disc?
• Are you getting any error messages when you attempt to install Turbo Tax?
• When you insert the installation disc of Turbo Tax, can you see the installation file on File Explorer?

In the meantime, kindly perform the troubleshooting steps provided by
Andre Da Costa which can be found on this
thread.

Looking forward to your response.

 

windows xp installation and dual core am

could someone please list the steps they follow to install windows with a dual core processor and windows xp service pack to. I'm reletively new to amd dual core and i feel i'm missing a step. All help will be appreciated. thanx