Windows 10: Email Alias Problem

Discus and support Email Alias Problem in Microsoft Office and 365 to solve the problem; I will cut to the chase. We have an office 365 subscription that is connected to our on-premise AD. I have set up an email with an alias to receive... Discussion in 'Microsoft Office and 365' started by Shottas202, Dec 3, 2019 at 5:37 AM.

  1. Email Alias Problem


    I will cut to the chase.

    We have an office 365 subscription that is connected to our on-premise AD. I have set up an email with an alias to receive inquiries that will go directly to our ticketing system. Our goal for creating the alias is to separate the tickets that are being addressed to another department of our company.

    When the sender comes from outside our domain/company and the recipient is the alias email, it will be received by that email as the alias mail. But the concern is when the sender is from within our domain and the recipient is the alias email.
    The received message will be redirected to the main email address which is causing our problem.

    :)
     

  2. Email Alias

    I have a primary email alias that i no longer have access to. In following the steps to create a new one, I run into one major issue.

    I'm prompted that for security reasons I have to verify my existing email alias, which again I do not have access to, prior to creating a new one.

    How can I get past this issue and add a new alias?

    The email address i intend to use is already set up to receive security alerts and I can verify the phone number associated with it but so far i've had no luck or leeway in this.
     
    G0DZ R1TE HAND, Dec 3, 2019 at 5:38 AM
    #2
  3. unable to make my email alias a primary - no primary link appears to the right of the alias

    There is no primary link next to my email alias to allow me to make it a primary as noted in the instructions. Any ideas? I am using Windows 10 Pro (not available to click in the drop down)

    • Under Account aliases, click/tap on the Make primary link to the right of an added email alias you want
      to be your primary alias.
    Note: The email alias at the top of the list without a Make primary link is your current primary alias.
     
  4. Email Alias Problem

    Unable to change primary alias - Microsoft Account

    Hi John,

    As per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system.

    I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

    I would like to provide you with the information that
    an account alias is an email address or phone number that you use to sign in to your Microsoft account. You can have multiple aliases, and use any of them with Microsoft services such as Outlook.com, Skype, OneDrive,
    Office, Xbox, Windows and more.

    Your primary alias appears on devices such as your Xbox, Surface, and Windows Phone, and is the email OneDrive sends from when you share. You can choose a different alias to be the primary one at any time.

    An alias is also the best way to change your email, but keep all your mail.
    Add an alias, then make the new alias primary. Then you can
    keep or remove the original alias.

    I would suggest you to try the following steps and check if that helps.

    Note: The email alias at the top of the list without a Make primary link is your current primary alias.

    • Uncheck the Send me promotional offers from Microsoft box if you like, and click/tap on Yes to confirm.
    You may also try the following steps given below and check if that helps.

    • Navigate to Start>Settings>Account>Your Account.
    • In the right pane, click on Sign in with a local account instead.
    • Provide your current Microsoft Account Password.
    • Follow the on-screen instructions.
    • You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.

    For reference:

    I would suggest you to refer to the article given below and check if that helps.

    Microsoft account help

    https://support.microsoft.com/en-us/products/microsoft-account

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
     
    Jayant Gupta, Dec 3, 2019 at 5:38 AM
    #4
Thema:

Email Alias Problem

Loading...
  1. Email Alias Problem - Similar Threads - Email Alias Problem

  2. Changing email in Microsoft account says alias already taken

    in Windows 10 Customization
    Changing email in Microsoft account says alias already taken: I am trying to change the email address in my Microsoft account in Windows 10, and when I type in the other email it says that it is already in use. Well, it's my email address and I don't have a Microsoft account with that email.... Don't know what to do..... I tried to...
  3. Mircosoft Account Alias - No blue "Remove" next to the alias

    in Windows 10 Customization
    Mircosoft Account Alias - No blue "Remove" next to the alias: I am trying to delete an alias from my MS account. It is neither an email address nor a phone number. It is just a word, and I don't know how it even got on my list of aliases. There[ATTACH] is no blue remove button next to it. Ideas?...
  4. primary alias

    in AntiVirus, Firewalls and System Security
    primary alias: I want to change my primary alias to another, existing alias already on my system. I also want to: 1.make the other, existing alias the primary alias 2. as well as make new primary alias the Administrator and User 3. delete the original primary alias but save all and any...
  5. Alias email addresses

    in Windows Hello & Lockscreen
    Alias email addresses: I want to add my primary email address as an alias and remove the current alias. But when I attempt to, the system comes back with "email address already taken" even though its my primary email address. How do I get around this?...
  6. Remove an alias email account from outlook.

    in Windows 10 Network and Sharing
    Remove an alias email account from outlook.: I had an old email address which had been superseded when the ISP was taken over, and the address became an alias. I had some unwelcome spam on it so I had the ISP delete the address, however it still appears on the outlook screen. I am running Win 10, and MS Office 2010...
  7. Cannot Add Email Address as Microsoft Account Alias

    in AntiVirus, Firewalls and System Security
    Cannot Add Email Address as Microsoft Account Alias: I have been trying to add an email alias to my Microsoft account. Every time I try, I get an error message that says: "There's a temporary problem with the service. Please try again. If you continue to get this message, try again later." The screen capture is below. This is...
  8. Icloud email using an alias

    in Windows 10 Software and Apps
    Icloud email using an alias: I have successfully added my icloud email and calendar. How do I set it to use my alias icloud email address? Thanks https://answers.microsoft.com/en-us/windows/forum/all/icloud-email-using-an-alias/3549cc56-7f3b-4624-a960-e44836fb781d
  9. Alias

    in AntiVirus, Firewalls and System Security
    Alias: I received an email stating a tax invoice was available for my Office account. It was sent by Microsoft. When I tried to log on, I was asked to set up anew alias. It wouldn't accept my standard email. When i attempted to add another, it said it was already registered. I...
  10. Changing primary alias

    in Windows 10 Customization
    Changing primary alias: People on this forum have been complaining that they can't change their primary alias since at least as far back as May 8, 2015--over 2000 people on this forum. God know how many have called in for help like I have. One Microsoft customer server told me it was a known problem...