Windows 10: Error 0x80073715 installing iCloud

Discus and support Error 0x80073715 installing iCloud in Windows 10 Software and Apps to solve the problem; I have encountered this error when trying to install iCloud after being forced into a clean install of Windows 10. Halfway through it comes up with... Discussion in 'Windows 10 Software and Apps' started by Plantajenet, Oct 12, 2018.

  1. Error 0x80073715 installing iCloud


    I have encountered this error when trying to install iCloud after being forced into a clean install of Windows 10.


    Halfway through it comes up with the error and rolls back the install.


    It seems that this is a common problem and there is a pile of gobbledygook on the web suggesting there is a hot fix available, but I cannot find where to get this hot fix from.


    Does anyone have a solution, in plain English? I have installed the Visual C++ updates it says are required, but still keep getting the error.


    Thanks

    :)
     
    Plantajenet, Oct 12, 2018
    #1
  2. Kem Mon Win User

    Icloud install

    Hi Chris,





    To isolate this matter, we have some questions for you:




    • Where did you download the iCloud?

    • Were there any error messages?

    • What troubleshooting steps have you done so far?



    We'll be waiting for your response.



    Regards.
     
    Kem Mon, Oct 12, 2018
    #2
  3. Icloud install

    Hi

    Thanks for replying


    • Where did you download the iCloud?
    https://support.apple.com/en-



    • 2. Were there any error messages?

    No error messages on download but the below when trying to install


    Error 0x80073715 installing iCloud de5e8cf3-2940-4999-a48b-e167d7a47c54.jpg


    The is a problem with the Windows Installer package.

    A program run as part of the setup did not finish as expected.

    Contact your support personnel or package vendor.

    What troubleshooting steps have you done so far?


    • followed the trouble shooting steps via the 'properties' section of the programme application

    Thanks
     
    Chrispy929, Oct 12, 2018
    #3
  4. HansW Win User

    Error 0x80073715 installing iCloud

    Error 0x80073715 in kb4058258


    Hey Gaius,

    Thanks a lot for reiterating the steps clearly for me.

    So I followed them through, and got hung up at DISM w/ it stopping at 20%. (Note that fsr, there was not a single instance of KB4056892 when I started your steps)

    Error 0x80073715 installing iCloud [​IMG]


    Looked for a way to make it complete and found some threads related a bit to this one; here and here.

    <With the network cable removed>
    I resetted windows update (using the info from the first link), restarted, installed KB4073290 (via link in the second aforementioned link), restarted and ran DISM StartComponentCleanup. It completed at 100%!

    Followed the rest of your steps to the letter. Restarting after the KB4058358 install, I found Windows Update was trying to download 2 versions of a 1709 update:


    Error 0x80073715 installing iCloud [​IMG]


    Also, my OS build was still reporting an incorrect version like .194 or something (not 16299.214) and there was no timestamp on the previously installed KB4073290, or KB4058358.

    I then went through and followed the steps from the beginning. Upon having uninstalled KB4056892, of which there was only one instance, the DISM StartComponentCleanup completed successfully...at 20%...again.

    I'm just going to wait and hope for a formal fix for this before I trash my system. If anyone knows of something I ought to do to let MS know I'm still having probs, I'd really appreciate the instruction.

    Thanks again for trying to help, Gaius. Very kind of you!
     
    HansW, Oct 12, 2018
    #4
Thema:

Error 0x80073715 installing iCloud

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