Windows 10: Error Code ox80073712

I just purchased a new laptop, and when I try to use windows update I get this message.

I tried the sfc scan now and DSIM healthrenew method, but I still get the message. Tried windows troubleshooter for updates, then tried downloading the standalone installer for the missing updates, and they still don't work.

Did a complete restore on the system back to factory settings, and the first thing I did after was try the updates again and got the same message.

How is this even possible if I reset it? Do I have any workaround to this? Thanks.

:)

 

Getting Error code 0x80073712 when installing Windows update

Original title: windows 10 pro

windows update KB3135173 does not want to download error Ox80073712

 

Windows 10: Error Oxc000012f

Hi,

Windows had an additional error Ox80073712, so I went to Microsoft support and reloaded windows 10, since I got windows 10 from a free upgrade.

Error messages have disappeared and the print spooler is running, so I just need to add my printer back in. My printer disks are not compatible with windows 10, so I see what help I can get from HP>

Thanks for everyone's support

Allan

 

That is strange how did you restore your computer to its factory settings.

Which option have you selected (keep my file or delete everything) when restoring your computer to its factory settings ?

 

Welcome to the Forums greenevening!

A quick search brought me to this about your error code. Straight from the horses mouth (Microsoft). It seems your update files need resetting. Here's a link to MS which tells you step by step how to fix it.

https://support.microsoft.com/en-us/...ate-components

Or, if pressed for time we have many excellent tutorials here at the forums written by some very knowledgeable people, here's one that may help :

Reset Windows Update in Windows 10 Windows Update Activation Tutorials

Our Main Man here, Brink, wrote a .bat file that should set you right up.

 

Thanks guys
@freebooter I chose to delete everything.
@indianacarnie I chose the second option and used the .bat file written by brink. After unblocking, running the file, then resetting, I still get the same error message *Sad

 

Please try below programs one at time.

Download and run the Windows Update Troubleshooter.
https://support.microsoft.com/en-us/...troubleshooter


Automatically reset Windows Update components
https://support.microsoft.com/en-us/kb/971058







Please go to this page and download Fix Windows Update by Ramesh Kumar and save to your Desktop.
(Click on the hard drive icon with a downward arrow).

• Extract it to your Desktop.
• Then, double-click on the program and click the Fix Windows Update button.
• Reboot your computer and see if it will work now.

If you want you can also try my batch script to repair common Windows Update errors.

 

If it's a new laptop I'm thinking you should take it back and get a new one. You shouldn't have to repair a new laptop.

 

Thanks for all the help, it turns out the problem was I didn't have the Fall Creators Update Download Windows 10 I had to go and update it manually on this site, then I could do the regular windows update. No idea why it didn't do it automatically, but oh well, I'm just glad it works now. Thanks for the help!

 

We are glad to hear your issue has been resolved, thank you for letting us know that all is now well!