Windows 10: Failure to receive emails

Discus and support Failure to receive emails in Browsers and Email to solve the problem; Hello, Up until April 4th, the mail system was working fine. We went away for six days and since returning the mail system is failing to download... Discussion in 'Browsers and Email' started by selwyn Lewis, Apr 11, 2016.

  1. Failure to receive emails


    Hello,
    Up until April 4th, the mail system was working fine. We went away for six days and since returning the mail system is failing to download emails for both addresses, Hotmail and BT internet. If I use a search engine such as google I can access my emails, but what is wrong with the Windows 10 mail system?
    Selwyn

    :)
     
    selwyn Lewis, Apr 11, 2016
    #1
  2. GearWorld Win User

    sharing link by email not received as a link

    Indeed I sent you to that email and I didn't receive an email failure so I assume it was sent correctly. Let me try again
     
    GearWorld, Apr 11, 2016
    #2
  3. Having trouble sending emails from my lumia 820. I am able to write it an hit send but i receive an email saying there was a failure to send email every time. hotmail and yahoo

    Having trouble sending emails from my lumia 820. I am able to write it an hit send but i receive an email saying there was a failure to send email every time. hotmail and yahoo
     
    trevormclean34, Apr 11, 2016
    #3
  4. RWOne Win User

    Failure to receive emails

    How about an error message?

    You can access your emails directly to the server thru webmail, which doesnt rule out a pop provider issue if using pop3 protocol, nor setup within windows mail.

    Without more detailed information, no one will be able to assist.
     
    RWOne, Apr 11, 2016
    #4
  5. Thanks for your attempts to help.
    I have received no error messages. Everything is as it was before we went away for a few days, apart from the non-receipt of emails through Windows Mail.
    I have no idea what pop protocol applies as the Windows 10 program installed without intervention from me. So I presume that the modem and internet settings were unchanged. I have looked into the settings but without further help I can provide nothing with which I am familiar.
    Therefore, as I have changed nothing the problem is likely to be with the Windows program as it was on one previous occasion. A patch from Microsoft eventually took care of that problem.
    Selwyn
     
    selwyn Lewis, Apr 12, 2016
    #5
  6. davidhk Win User
    I'd like to make sure I understand you correctly..............
    You had a similar problem before and a patch from MS had solved it.
    But now it happens again.........................

    If that is correct, try do a system restore. Pick a date before April 4th as your restore point.
    System Restore Windows 10
     
    davidhk, Apr 12, 2016
    #6
  7. Hello Davidhk,
    The problem previously involved the mail program, although the problem was different. It centred around the fact that attachments did not download. The patch put that to rights.
    Selwyn
     
    selwyn Lewis, Apr 12, 2016
    #7
  8. davidhk Win User

    Failure to receive emails

    Thank you.
    Please do a system restore as suggested anyway.
     
    davidhk, Apr 12, 2016
    #8
  9. Hello Davidhk,
    Thanks for the help. The mail is now downloading correctly, following the system restore that you suggested. I am keeping my fingers crossed that remains so.
    Thanks again,
    Selwyn
     
    selwyn Lewis, Apr 13, 2016
    #9
  10. davidhk Win User
    Wonderful.
    You are welcome.
    Hope it remains so.
     
    davidhk, Apr 5, 2018
    #10
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Failure to receive emails

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