Windows 10: File History not running

Discus and support File History not running in Windows 10 Backup and Restore to solve the problem; [img] Greetings, I already tried asking this in Microsoft Answers. I see someone else has this problem. How do I get File History to run... Discussion in 'Windows 10 Backup and Restore' started by Shanester, Feb 11, 2020.

  1. Shanester Win User

    File History not running

    File History not running [​IMG]


    I already tried asking this in Microsoft Answers. I see someone else has this problem.

    How do I get File History to run automatically? I can get it to run once by clicking Settings > Update & Security > Backup > More options > Back up now. Turning it off and then on again doesn't help.

    Settings shows the drive letter H: listing twice, which is weird.

    A tutorial says you can reset File History without losing data. This is not the case. After resetting it I lost my settings. The data was still there, but clicking "Backup up now" begins backing up everything to a separate folder.

    When I click Control Panel > System and Security > File History > Advanced settings > Open File History event logs to view recent events or errors, I get an error message saying:

    End Snap-in
    This snap-in is not responding.
    To return to MMC and check the status of the snap-in, click Cancel.
    If you choose to end the snap-in immediately, you will lose any unsaved
    data. To end the snap-in now, click End Now.

    I would appreciate any suggestions.


    Shanester, Feb 11, 2020
  2. #Jon# Win User

    File History not backing up any files

    Hello Victor

    Thank you for the response. I had already checked that thread, but it hasn't helped me:

    • The thread deals with Windows 8's implementation of File History, which is somewhat different to that of Windows 10.
    • Most of the thread deals with setting up File History (which I have already done, precisely following the recommended steps). The third link in the thread might have been useful since it appears to link to a page that deals with troubleshooting File History
      (as opposed to setting it up), but unfortunately the link is dead.
    Any further suggestions would be greatly appreciated.
    #Jon#, Feb 11, 2020
  3. Junaid_A Win User
    File History restart

    Hi Jim,

    Thank you for writing to Microsoft Community forums.

    To change the backup drive for File History, the current process should be stopped. I suggest you to try the steps listed below to stop file history on an older drive and restart it on a new drive:

    Change File History backup drive:

    • Open Settings and navigate to Update & Security > Backup.
    • Click on More Options, scroll down to locate
      Backup to a different drive section, and choose Stop Using Drive.
    • Plug in the new storage drive, navigate to Settings > Update & Security > Backup,
      and choose Add a Drive.
    • Restart File History and configure it by referring to the article

      File History in Windows

    Hope it helps.

    Junaid_A, Feb 11, 2020
  4. Pavan_N Win User

    File History not running

    File history won't detect external HHD

    Hi Simon,

    Thank you for posting in Microsoft Community.

    I appreciate the troubleshooting steps you have tried to resolve your issue,

    What is the make and model of your computer and hard drive?

    Follow the Methods below and check if that helps.

    Method 1: Run the Hardware and Devices Troubleshooter.

    Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with the Bluetooth adapter. Refer these steps:

    • Press Windows key +X, select
      Control panel.

    • Change the view by option on the top right to
      Large icons.

    • Click on troubleshooting and click on the
      view all option on the left panel.

    • Run the Hardware and devices troubleshooter.

    • Restart your computer and check if the issue is resolved.

    Method 2: I suggest you to uninstall and reinstall the latest USB drivers from manufacturer's website.

    Follow these steps to un-install the drivers:

    • On the search bar type “ Device Manager
    • On the left pane locate “Universal Serial Bus Controllers” and expand by clicking on it.
    • Right on all the USB adapters and click “Uninstall’
    • Download the latest USB adapter setup file from the manufacturer’s website and install it.

    Refer the Microsoft articles below and perform the steps suggested.

    What if something goes wrong in File History?

    Set up a drive for File History.

    Applies to Windows 10.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.

    Pavan_N, Feb 11, 2020

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