Windows 10: Frequent VIDEO_TDR_ERROR BSODs

Discus and support Frequent VIDEO_TDR_ERROR BSODs in Windows 10 BSOD Crashes and Debugging to solve the problem; Hey guys. For the past 3 days I've been getting very frequent TDR BSODs. I haven't messed around with the GPU drivers since my last thread. In fact... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Kyle, Jul 1, 2017.

  1. Kyle Win User

    Frequent VIDEO_TDR_ERROR BSODs


    Hey guys.

    For the past 3 days I've been getting very frequent TDR BSODs. I haven't messed around with the GPU drivers since my last thread. In fact since my last thread everything was fine.. until 3 days ago. :/ dump extractions below.
    Attachment 142107
    Attachment 142108

    :)
     
    Kyle, Jul 1, 2017
    #1
  2. gblaskov Win User

    Windows 10 VIDEO_DXGKRNL_FATAL_ERROR and VIDEO_SCHEDULER_INTERNAL_ERROR, as well as static in headphones

    The "roll back to previous driver" solved one kind of BSOD, but now I am getting VIDEO_TDR_ERROR.

    Please advise if there is a fix for this.

    Regards
     
    gblaskov, Jul 1, 2017
    #2
  3. [W10] Blue Screen 0x116: VIDEO_TDR_ERROR(nvlddmkm.sys)

    From WhoCrashed:

    Crash Dump Analysis

    Crash dump directory: C:\WINDOWS\Minidump

    Crash dumps are enabled on your computer.

    On Thu 28/04/2016 14:21:28 GMT your computer crashed

    crash dump file: C:\WINDOWS\memory.dmp

    This was probably caused by the following module: Unknown (0xFFFFE000A7668150)

    Bugcheck code: 0x116 (0xFFFFE000A7668150, 0xFFFFF800379167B4, 0xFFFFFFFFC000009A, 0x4)

    Error: VIDEO_TDR_ERROR

    Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.

    A third party driver was identified as the probable root cause of this system error.

    Google query: VIDEO_TDR_ERROR

    apparently it happens randomly :/

    i also got the BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED sometimes

    what can i do?

    Thanks,
     
    Ivo Amador, Jul 1, 2017
    #3
  4. axe0 New Member

    Frequent VIDEO_TDR_ERROR BSODs

    Hi IoNGeNeRaL,

    There seems to be a lot of corruption in the file system which may indirectly be related to the 0x116
    Attachment 142135






    Frequent VIDEO_TDR_ERROR BSODs [​IMG]
    Diagnostics Test
    Frequent VIDEO_TDR_ERROR BSODs [​IMG]
    HDD TEST
    *Arrow Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.
    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    *Arrow Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
    *Arrow Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log *Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums


    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial for the installation part *Arrow AMD Graphics Drivers - Install Without Catalyst Install Manager - Windows 7 Help Forums

    Frequent VIDEO_TDR_ERROR BSODs [​IMG]

    Code: 5: kd> lmvm atikmdag Browse full module list start end module name fffff80a`03ee0000 fffff80a`05627000 atikmdag (deferred) Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Mon Nov 30 05:09:55 2015 (565BCC13) CheckSum: 016E7C2F ImageSize: 01747000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Jul 1, 2017
    #4
  5. zbook New Member
    atikmpag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) AMD Support and Radeon Software Driver Download
    Get from OEM for laptops
    DPS !thread not available due to bad: Base ffffe18091bb3000 Limit ffffe18091bad000

    Code: A corruption was discovered in the file system structure on volume K:.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x10000000045fd. The name of the file is "<unable to determine file name>".[/quote] Code: A corruption was discovered in the file system structure on volume K:.The exact nature of the corruption is unknown. The file system structures need to be scanned and fixed offline.[/quote] Code: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: D:, DeviceName: \Device\HarddiskVolume9.[/quote] Code: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown. The file system structures need to be scanned and fixed offline.[/quote] Code: A corruption was discovered in the file system structure on volume C:.A corruption was found in a file system index structure. The file reference number is 0x1b00000003fb97. The name of the file is "\Windows\System32\SleepStudy". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".[/quote] Code: A corruption was discovered in the file system structure on volume C:.A file on the volume is no longer reachable from its parent directory. The parent file reference number is 0x1b00000003fb97. The name of the parent directory is "\Windows\System32\SleepStudy". The parent index attribute is ":$I30:$INDEX_ALLOCATION". The file reference number of the file that needs to be reconnected is 0x2c00000001dc29. There may be additional files on the volume that also need to be reconnected to this parent directory.[/quote] Code: Corrupt lease file - possible data loss![/quote] Code: Source: Microsoft-Windows-StartupRepair Repaired the corrupted files from backup.[/quote] Code: Volume C: (\Device\HarddiskVolume2) requires an Online Scan. An Online Scan will automatically run as part of the next scheduled maintenance task. Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.[/quote] Code: Volume E: (\Device\HarddiskVolume4) requires an Online Scan. An Online Scan will automatically run as part of the next scheduled maintenance task. Alternatively you may run "CHKDSK /SCAN" locally via the command line, or run "REPAIR-VOLUME <drive:> -SCAN" locally or remotely via PowerShell.[/quote] Code: Volume \\?\Volume{e333942e-78e7-11e4-8a25-806e6f6e6963} (\Device\HarddiskVolume1) needs to be taken offline to perform a Full Chkdsk. Please run "CHKDSK /F" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.[/quote] Steps as above per Axe0!
     
    zbook, Jul 1, 2017
    #5
  6. Kyle Win User
    I don't have Windows installation on my K: drive. I do however have Microsoft Visual C++ on it. There does appear to be a Windows folder on it also with "3,643 Files, 158 Folders".. but when I open it it's empty.

    I did the steps axe mentioned. Memory diagnostic has no issues. Screenshots below.

    I am yet to do a chkdsk but whenever I do (even with sfc /scannow) it doesn't say anything is wrong with the system integrity.

    Also on my desktop hard drive (last screenshot) the temperature is not that high. It's at a cool temperature as it sits on my desk.
     
    Kyle, Jul 1, 2017
    #6
  7. zbook New Member
    Back up all of your files.
    Create an image of your drives using Macrium or other imaging software.
    Macrium Software | Macrium Reflect Free
    Create a restore point.

    The integrity of the operating system can be checked using administrative command prompt and typing or copy and pasting these commands:

    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth

    Please report the results of scannow and restorehealth into the thread.

    The chkdsk with the switch that axe0 ordered will take many hours. Plan to run it overnight.
    To find the results in the eventvwr see these links:



    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials


    CHKDSK: What is it and how do I run it? - Ask Leo!


    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!


    How to find chkdsk results in Windows 10 - Winaero uses 26226 find
     
    zbook, Jul 1, 2017
    #7
  8. axe0 New Member

    Frequent VIDEO_TDR_ERROR BSODs

    axe0, Jul 1, 2017
    #8
  9. Kyle Win User
    Here are the results for the command prompt dism and a chkdsk log.
     
    Kyle, Jul 1, 2017
    #9
  10. zbook New Member
    That appears to only be chkdsk by the speed.
    The chkdsk /r will take many hours.
    Was that with or without the /r switch?
     
    zbook, Jul 1, 2017
    #10
  11. zbook New Member
    That appears to only be chkdsk by the speed.
    The chkdsk /r will take many hours.
    Was that with or without the /r switch?

    That was event 1001.
    The event that you will want to check is 26226 after chkdsk /r has completed.
     
    zbook, Jul 1, 2017
    #11
  12. Kyle Win User
    I haven't the time to do the chkdsk /r tonight. I'll do it tomorrow.

    EDIT: As predicted; sfc /scannow reports no integrity violations.

    Attachment 142204
     
  13. zbook New Member

    Frequent VIDEO_TDR_ERROR BSODs

    There were no integrity violations found by each scannow and restorehealth.
    The concern are the damaged sectors on the drive and the reported corruption on the drive.
    Please make sure your files are backed up and you have an image and restore point.
    Let us know how your doing with the un-installation and re-installation as well as the Sea tools testing.
     
    zbook, Jul 1, 2017
    #13
  14. Kyle Win User
    DDU was successful. I am booted into safe mode now to do the chkdsk thing.
     
  15. Kyle Win User
    I believe the issue has been resolved. In the end I just created a new profile/user account. I was told that my original account/user profile had been severely corrupt. I cut/pasted my data (documents, downloads, photos, videos) and copied them over to my new user profile. I used DDU in Safe Mode and installed just the display driver and started normally. I haven't had a further BSOD yet.

    However, that being said, my EHCI Host Controller / USB controller keeps malfunctioning. USB devices randomly stop working after a while and my network connections/devices disappear as well. I have checked my power options configuration and that is perfectly fine. Suspend mode is disabled for USB/GPU devices, etc. I am unsure as to why this keeps happening but it forces me to reboot.

    The Event Viewer log for USBEHCI is attached.
     
Thema:

Frequent VIDEO_TDR_ERROR BSODs

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