Windows 10: Frozen before desktop

My 2 year old computer did a windows 10 update overnight and I woke up to a frozen computer. It is stuck right before the desktop. I cannot do anything. I've pressed the normal buttons one would press and Nada.
Rebooted by way of the power button. Boots to the same screen before the desktop and freezes. I cannot get into startmenu to get to safe mode.
Any suggestions? F8 and F11 are not working.

:)

 

Dual Monitor setup, main display is unresponsive/frozen.

So I have just encountered a problem with my main monitor freezing. On the frozen monitor, I can move my mouse cursor and can see it moving onscreen, but I cannot interact with anything on that screen, no clicks work regardless of if I am interacting with
the desktop or a window above that desktop. If I use the keyboard controls, however, I can move the windows around. If I do the click drag, I also can drag across to the frozen desktop, but only if I start the click drag on the working desktop.



I have restarted the computer, restarted explorer.exe, changed which monitor is the main display and it's always the main display that is frozen. If I make my secondary monitor the main display, that is the monitor that frozen.



Any help? Thanks.

 

my computer is running slow and freezes with Windows 10

Hello,

This problem just started this morning.

I have the ASUS - Desktop PC Model M32AD

It came with Windows 7 I upgraded about a month ago to Window 10.

Right now the computer is frozen for about 20 minutes - before that it was frozen for about 15 minutes when I did a hard shut down.

So I can't get the other info - and Windows Key + X doesn't do anything.

Should I do another hard shut down?

 

More info on this PC, Make and Model. Know if it has a UEFI BIOS ? Ever make a Windows 10 disc from downloaded ISO file ?
Option # 1 https://www.tenforums.com/tutorials/9...-download.html
You can only boot from a disc with a UEFI BIOS

Advanced Startup Options https://www.tenforums.com/tutorials/2...dows-10-a.html

You can first try a System restore point before the update was installed if you have one.

Try Safe mode to see if you can enter it. https://www.tenforums.com/tutorials/2...dows-10-a.html

 

Asus cm1730 , unknown and lastly, no *Sad
Thanks for responding

 

Your Welcome. Looks to me this does have a UEFI BIOS. Are you able to download the ISO file from link and burn to a disc ?
Suggest having this disc for future use. Pressing F8 on boot should bring you to the boot menu to be able to choose the optical (dvd drive) drive after the disc is inserted into this drive.

 

Yes, i can download and burn to a disk from a link!

 

Link is in my first post to you. Follow tutorial, first see if you have a restore point before the issue. When booting from the disc, press F8 right after the ASUS logo and from the Boot Menu select UEFI and your optical drive(DVD Drive) whichever drive letter it is ,e.g...UEFI D: DVD, UEFI E: DVD........

Usually ASUS Logo screen will state which to press to enter boot menu, manual said F8

 

All is good and working now! Thanks so much for your help!!

 

Your Welcome, what were you able to do to fix it ? System restore ?