Windows 10: Help ! My junk emails are missing !!!

Discus and support Help ! My junk emails are missing !!! in Browsers and Email to solve the problem; My lovely new Asus Zenbook UX305 came with Windows 10 preloaded. I have successfully set up two email accounts through Mail for W10 and they're working... Discussion in 'Browsers and Email' started by AJ1966, Dec 6, 2015.

  1. AJ1966 Win User

    Help ! My junk emails are missing !!!

    My lovely new Asus Zenbook UX305 came with Windows 10 preloaded. I have successfully set up two email accounts through Mail for W10 and they're working fine , but there doesn't seem to be a junk folder. I'm expecting an email which has been resent three times and has probably been sent to junk box...but where is the junk folder ?
    Please keep any suggestions simple as computers don't like me much, so I don't like them much either. Words of one syllable preferred.

    AJ1966, Dec 6, 2015
  2. Rucaryl Win User

    Junk Emails appears on the Inbox Folder

    I have configured the email account of my work (Microsoft
    Exchange) in which I have a junk mail
    folder. On my phone I have configured that the
    junk mail folder is not synchronized, however junk emails are
    arriving to Inbox folder of my phone, but when I check it out on the laptop, those mails are on the junk folder.
    I think my phone is not working as it should. Please help me solving this.

    Thank you in advance for your help.
    Rucaryl, Dec 6, 2015
  3. Windows 10 Mail App

    I recently purchased a new computer with Windows 10. I managed to set up my email account in the Outlook App but have an issue with a missing Junk folder. I have read many forums and they are all saying the same thing. Click on more, then right click on
    + to add or delete a folder. When I click on more it just shows the folders I already have and of course no Junk folder and there is no + to right click on. You can't even right click on the email itself and select move to Junk and block sender/senders domain?

    I'm also missing not having the Menu bar but from what I have read we don't have that option in the Outlook App. It would have been nice to have been able to import my folders over from my Windows Live email which I can still use on my laptop that unfortunately
    is running Vista, hence the new desktop. Any help would be appreciated.

    ***Post moved by the moderator to the appropriate forum category.***

    ***Subject edited for clarity by the moderator.***
    Junglegirl, Dec 6, 2015
  4. Help ! My junk emails are missing !!!

    paulsalter, Dec 6, 2015
  5. Hi have you clicked more on the e-mail you have set up as if you are using the mail app on windows 10 that is where it is.
    Outlook is Junk
    Gmail is Bulk or Spam
    Yahoo is Bulk or Trash
    hTconeM9user, Dec 6, 2015
  6. davidhk Win User
    Open your Mail app > left side, click More > Junk folder will show up with the rest.

    Help ! My junk emails are missing !!! [​IMG]
    davidhk, Dec 6, 2015
  7. AJ1966 Win User
    Hi, again and thanks for suggestions. David, I think that your reply shows me that the "junk" item is missing from my list. I click on "more" and it is simply not there ! Is it possible that the mail part of W10 wasn't loaded properly ? And if that's the case, what can I do about it please ?
    AJ1966, Dec 6, 2015
  8. Help ! My junk emails are missing !!!

    Follow this link
    SFC Command - Run in Windows 10 - Windows 10 Forums
    hTconeM9user, Dec 6, 2015
  9. davidhk Win User
    OK. I am going to show you how to UNINSTALL Mail and Calendar. I have done that on my Win 10 Home. It works I can vouch for that.

    Then I am going to show you how to REINSTALL Mail and Calendar. I have NOT done that and I cannot vouch for it.

    Use this tutorial :

    Once you have powershell run as admin opened, scroll down to Uninstall Calendar and Mail and copy the script from the box and paste it to the powershell window.
    Then press Enter.
    That takes care of uninstalling.
    Go to your Start screen and see if Mail and Calendar are still there. They shouldn't be.

    Now scroll down to How to Reinstall All built-in apps, copy and paste the script into the powershell run as admin window.
    Press Enter.
    That will reinstall your Calendar and Mail.
    See if the Mail will give you the Junk folder this time.
    davidhk, Dec 6, 2015
  10. AJ1966 Win User
    Thanks, I'll give it a try David, but I've used up my allocation of patience for today, so it can wait until tomorrow !
    Many thanks to all who offered help, I'll report back once I've done it.
    Regards, AJ
    AJ1966, Dec 6, 2015
  11. davidhk Win User
    Good luck.
    davidhk, Apr 5, 2018

Help ! My junk emails are missing !!!

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