Windows 10: I am unable to open anything on my Surface Book 1 after a factory reset

Discus and support I am unable to open anything on my Surface Book 1 after a factory reset in Windows 10 Installation and Upgrade to solve the problem; I was going to restore my laptop due to giving it away so I did a factory reset when everything was done and i was taken to the desktop, no program... Discussion in 'Windows 10 Installation and Upgrade' started by sFULGORE, May 19, 2019.

  1. SFULGORE
    sFULGORE Win User

    I am unable to open anything on my Surface Book 1 after a factory reset


    I was going to restore my laptop due to giving it away so I did a factory reset


    when everything was done and i was taken to the desktop, no program opens, i cant open settings, edge, battery indicator, wifi, start menu, literally nothing


    My computer was working fine before this so most likely it is due to the updates being deleted, however I can’t update it because I cant open anything


    Please help


    PS:

    This is what i clicked to reset


    Remove Everything > Remove Files and Clean the drive

    :)
     
    sFULGORE, May 19, 2019
    #1
  2. SCOTTPLATT1
    ScottPlatt1 Win User

    SURFACE PRO 3 RESET TO FACTORY DEFAULTS PROBLEM

    The camera caused a system freeze every time it was activated so I thought why not restore.

    • I attempted to reset my Surface Pro 3 to Factory defaults.
    • The Surface Pro made it to 1% then crashed.
    • Now it is in a reboot loop.

    I have tried several times and now it gives an "Unable to reset your PC. A required drive partition is missing" error.

    Do you have any suggestions on how to make it work again?
     
    ScottPlatt1, May 19, 2019
    #2
  3. BRINK
    Brink Win User
    Updates for Surface Pro and Surface Book - Feb. 13


    Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

    See also:
     
    Brink, May 19, 2019
    #3
  4. BRINK
    Brink Win User

    I am unable to open anything on my Surface Book 1 after a factory reset

    Updates for Surface Book and Surface Pro 4 - April 5th 2017


    Source: Updates for Surface Book and Surface Pro 4 (05 April 2017) Surface


    See also:
     
    Brink, May 19, 2019
    #4
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I am unable to open anything on my Surface Book 1 after a factory reset

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