Windows 10: I cannot login to my Primary Microsoft/Outlook account

Discus and support I cannot login to my Primary Microsoft/Outlook account in Windows 10 Software and Apps to solve the problem; I don't have the passwords because I erased my old build. I had too erase its a long story I was stuck in safe mode and didn't have the password so I... Discussion in 'Windows 10 Software and Apps' started by EffMIcro, Jul 19, 2019.

  1. EffMIcro Win User

    I cannot login to my Primary Microsoft/Outlook account


    I don't have the passwords because I erased my old build. I had too erase its a long story I was stuck in safe mode and didn't have the password so I


    requested help with my login/outlook password and I couldn't verify my identity. My passwords were on the machine and I could not log into my machine.


    My recovery password was also sadly stored on the machine that I erased. I erased my old build Win 10 because I was stuck in safe mode with login screen


    that I could not access. I got used to using my pin for a year or two so I did not know my login password. But I was also locked out of my Micro/Outlook


    login as well. The 2 step verification is bugged as well because it will not send a pass code to my alternate gmail. The phone verification does work


    however but that is not good enough. **** am I suppose to do? The phone method works but the email method is bugged and I uninstalled the


    verification app on my tablet. I contacted Microsoft multiple times and they told me that I was screwed. I requested an recovery process to start via


    answering questions e.g what was the last password you used, what other emails have you contacted things like that. But let me tell you I am ****


    pissed. I am effing livid. So If someone loses their phone and they had the app on the phone and of course the phone itself your effed out of your account


    forever? ****!!

    :)
     
    EffMIcro, Jul 19, 2019
    #1
  2. alvez Win User

    outlook account config

    SO today my friend asked me if i could post this question on the forum:



    He wants to configure a outlook account with 1 email, with that outlook account he wants to run the same account in 2 diferent computers he wants the both computer to be connected in network, for example:



    • he receives a email and that email is sent to each computer;
    • he deletes a email from one computer and it also deletes on the other;
    • he moves a email to a folder it also moves on the other computer;
    If you guys can help me would be nice!
    I cannot login to my Primary Microsoft/Outlook account [​IMG]
    thanks!
     
    alvez, Jul 19, 2019
    #2
  3. Mindweaver, Jul 19, 2019
    #3
  4. I cannot login to my Primary Microsoft/Outlook account

    Unable to change primary alias - Microsoft Account

    Hi John,

    As per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system.

    I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

    I would like to provide you with the information that
    an account alias is an email address or phone number that you use to sign in to your Microsoft account. You can have multiple aliases, and use any of them with Microsoft services such as Outlook.com, Skype, OneDrive,
    Office, Xbox, Windows and more.

    Your primary alias appears on devices such as your Xbox, Surface, and Windows Phone, and is the email OneDrive sends from when you share. You can choose a different alias to be the primary one at any time.

    An alias is also the best way to change your email, but keep all your mail.
    Add an alias, then make the new alias primary. Then you can
    keep or remove the original alias.

    I would suggest you to try the following steps and check if that helps.

    Note: The email alias at the top of the list without a Make primary link is your current primary alias.

    • Uncheck the Send me promotional offers from Microsoft box if you like, and click/tap on Yes to confirm.
    You may also try the following steps given below and check if that helps.

    • Navigate to Start>Settings>Account>Your Account.
    • In the right pane, click on Sign in with a local account instead.
    • Provide your current Microsoft Account Password.
    • Follow the on-screen instructions.
    • You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.

    For reference:

    I would suggest you to refer to the article given below and check if that helps.

    Microsoft account help

    https://support.microsoft.com/en-us/products/microsoft-account

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
     
    Jayant Gupta, Jul 19, 2019
    #4
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I cannot login to my Primary Microsoft/Outlook account

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