Windows 10: I can't open Windows Security or Defender and I am unable to update or verify account...

Discus and support I can't open Windows Security or Defender and I am unable to update or verify account... in AntiVirus, Firewalls and System Security to solve the problem; Two Major Problems: You 1. Whenever I attempt to open Windows Defender or Windows Security I am greeted with a message saying, "You'll need a new... Discussion in 'AntiVirus, Firewalls and System Security' started by OliverGrant1, Jul 20, 2019.

  1. I can't open Windows Security or Defender and I am unable to update or verify account...


    Two Major Problems: You

    1. Whenever I attempt to open Windows Defender or Windows Security I am greeted with a message saying, "You'll need a new message to open this windowsdefender link" I can't open Windows Security or Defender and I am unable to update or verify account... 4c5a8078-788d-40a1-bfb2-d8478385bfee?upload=true.png

    :)
     
    OliverGrant1, Jul 20, 2019
    #1

  2. Windows Defender Security Center Won't Stay Open


    When I open Windows Defender Security Center, it opens and then closes itself.

    I’m running Windows 10 Home, v1703, with the latest updates.

    I run Norton Security as my primary AV & firewall with the latest updates.

    I did a system reset in the last couple of months.

    I have the latest Defender updates according to: https://www.microsoft.com/security/p...tions/adl.aspx

    Defender seems to be functioning, but generating the following errors:

    • Event ID 3: The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall.
    • Event ID 16: Error while updating Windows Defender status to SECURITY_PRODUCT_STATE_ON.
    • Event ID 1000:
    Faulting application name: SecHealthUI.exe, version: 10.0.15063.0, time stamp: 0x58ccbce5
    Faulting module name: SecHealthUIDataModel.dll, version: 0.0.0.0, time stamp: 0x58ccbc8d
    Exception code: 0xc0000005
    Fault offset: 0x000000000015b847
    Faulting process id: 0x27f0
    Faulting application start time: 0x01d2f12745cc2b1f
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\SecHealthUI.exe
    Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\SecHealthUIDataModel.dll
    Report Id: bcac3ab1-757d-47fb-8d4f-c089173b11e0
    Faulting package full name: Microsoft.Windows.SecHealthUI_10.0.15063.0_neutral__cw5n1h2txyewy
    Faulting package-relative application ID: SecHealthUI

    I have tried options 3 and 5 in this tutorial: Turn On or Off Windows Defender Real-time Protection in Windows 10. Options 1 and 2 aren’t available to me since the settings window won’t stay open. Option 4 isn’t available for Windows Home.

    As I said above, AFAICT, Defender seems to be working, but the Defender Security window won’t stay open and it’s generating a lot of errors.

    Any suggestions for troubleshooting and/or fixing this issue?
     
    elprice7345, Jul 20, 2019
    #2
  3. Borg 386 Win User
    windows defender & security center services keep turning off


    Are you running any other AV or did you have one running in the past? If you didn't use an uninstaller for the AV, then the remnants of it could be causing the problem. Normally any time you install an AV it disables Defender by default.

    If you are getting any error codes please list those, that will be helpful in helping you.

    As torre suggested, might be a good idea to do a reset or even a reinstall.

    Reset Windows 10 - Windows 10 Forums

    Windows 10 - Clean Install - Windows 10 Forums

    There are also some suggestions listed here:

    Unable to turn on Windows Defender in Windows 7 / 8 / 10

     
    Borg 386, Jul 20, 2019
    #3
  4. AsRock Win User

    I can't open Windows Security or Defender and I am unable to update or verify account...

    Windows Updates failed to instal

    I'm not sure how differant XP media center Edition is but you could clear the history \ cache if these folders are there.

    Step 1 Register DLL files.

    =================

    By trying this step, we can check if the update engines are working properly.



    1. Close all instances of Internet Explorer.

    2. Click Start and Run, type "Regsvr32 atl.dll" (without quotes) in the Open box and click OK.



    Note: There is a space between regsvr32 and atl.dll



    3. Similarly, one by one, register the files listed below:



    Regsvr32 msxml3.dll

    Regsvr32 wuapi.dll

    Regsvr32 wuaueng.dll

    Regsvr32 wuaueng1.dll

    Regsvr32 wups2.dll

    Regsvr32 wucltui.dll

    Regsvr32 wups.dll

    Regsvr32 wuweb.dll

    Regsvr32 qmgr.dll

    Regsvr32 qmgrprxy.dll

    Regsvr32 jscript.dll



    Note: If you encounter errors while registering any of these files then skip that file and continue with the next one.



    If the issue persists, let's move on to the steps below to verify Windows Update services and temporary folders.



    Step 2 Verify the relevant Windows Update services.

    =========================================

    1. Click Start->Run, type "services.msc" (without quotation marks) in the open box and click OK.

    2. Double click the service "Automatic Updates".

    3. Click on the Log On tab, please ensure the option "Local System account" is selected and the option "Allow service to interact with desktop" is unchecked.

    4. Check if this service has been enabled on the listed Hardware Profile. If not, please click the Enable button to enable it.

    5. Click on the tab "General "; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the button "Stop" under "Service Status" to stop the service.

    6. Then please click the button "Start" under "Service Status" to start the service.

    7. Please repeat the above steps with the other services:



    Background Intelligent Transfer Service

    Event Log

    Remote Procedure Call (RPC)



    Note: Event log service is enabled on all of the hardware profiles; this service does not have an option to enable or disable on certain hardware profile.



    If it still does not help, let's proceed to step 3.



    Step 3 Reload the Update temporary folders.

    ===================================

    One possible cause is that the temporary folder for Windows Update is containing corrupted files. Let's erase all the files there to get the system clean.



    1. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net stop WuAuServ



    2. Click Start, Run, type: %windir% and press Enter.

    3. In the opened folder, rename the folder SoftwareDistribution to Sdold.

    4. Click Start, Run, type: cmd and press Enter. Please run the following command in the opened window.



    Net start WuAuServ



    Please test the Windows Update website and let me know the result. If the issue persists, to clarify the issue and provide more accurate troubleshooting steps, please assist me in collecting the following information.
     
    AsRock, Jul 20, 2019
    #4
Thema:

I can't open Windows Security or Defender and I am unable to update or verify account...

Loading...
  1. I can't open Windows Security or Defender and I am unable to update or verify account... - Similar Threads - can't open Security

  2. I can't verify my Windows account in settings or setup Account Protection in Windows Security

    in Windows 10 Customization
    I can't verify my Windows account in settings or setup Account Protection in Windows Security: Two Problems: 1. Whenever I try to verify my Windows account in setting a blank-black popup appears that never loads 2. When I try to setup Windows Hello under account protection in Windows Security, nothing pops up when I click the 'Set up' button 1:[ATTACH]2:[ATTACH]...
  3. I am unable to install an update

    in Windows 10 Installation and Upgrade
    I am unable to install an update: Hi, I have been trying for what seems like months now to install the following update: 2019-02 Cumulative Update for Windows 10 Version 1803 for x64-based Systems (KB4487029) Every time I go through the process of installing it which takes about 20-25 minutes I get a...
  4. I can't open windows security centre

    in AntiVirus, Firewalls and System Security
    I can't open windows security centre: When I go to settings/update and security/ windows security and press "open windows defender security centre" the blue screen with windows defender opens up and then goes off and puts me back to where I was. I'm concerned that the security centre may have been overridden...
  5. I Can't Verify Identity of User Account on Windows 10

    in User Accounts and Family Safety
    I Can't Verify Identity of User Account on Windows 10: Please ... I can't verify the identity of my Windows user account (Microsoft Account) on Windows 10 on my laptop. But, I can access my Outlook Email and Microsoft Account that connected to that Windows user account. I upgraded the security info to my latest mobile number,...
  6. I CAN'T VERIFY IDENTITY OF USER ACCOUNT ON WINDOWS 10

    in Windows 10 Customization
    I CAN'T VERIFY IDENTITY OF USER ACCOUNT ON WINDOWS 10: Please ... I can't verify the identity of my Windows user account (Microsoft Account) on my Genuine Windows 10 on my laptop. But, I can access my Outlook Email and Microsoft Account that connected to that Windows user account. I upgraded the security info about my latest...
  7. I cannot open the windows defender security center

    in AntiVirus, Firewalls and System Security
    I cannot open the windows defender security center: I have clicked the security center but does not open https://answers.microsoft.com/en-us/windows/forum/all/i-cannot-open-the-windows-defender-security-center/e5b59d72-30db-4155-95f6-d5baefdc2d92"
  8. I can't update the Windows Defender

    in AntiVirus, Firewalls and System Security
    I can't update the Windows Defender: I can't update the Windows Defender, can help me? https://answers.microsoft.com/en-us/protect/forum/all/i-cant-update-the-windows-defender/6c54ba98-b381-4675-bd98-319a376792ba
  9. I am unable to open the personalize window..

    in Windows 10 Customization
    I am unable to open the personalize window..: Hello there.. I am unable to open the personalized window on my windows 10. I have searched the same doubt in this website and they have given me the method that what to do next.. I have tried it out but still somehow i am not able to open it.. Here i have attached the...
  10. i am unable to login to a VPN - Windows security box

    in Windows 10 Customization
    i am unable to login to a VPN - Windows security box: I am suddenly unable to login to a VPN. I get hte Windows security box come up and although I fill this in, it still wont let me log in to the VPN...

Users found this page by searching for:

  1. unable to open windows security

    ,
  2. cant open windows security