Windows 10: IE 11 does not open

Discus and support IE 11 does not open in Browsers and Email to solve the problem; I have been using windows 10 home for a few months now but have not needed Ie 11, so have not tried to open. I now do need this browser. when I click... Discussion in 'Browsers and Email' started by rees, Dec 8, 2015.

  1. rees Win User

    IE 11 does not open


    I have been using windows 10 home for a few months now but have not needed Ie 11, so have not tried to open. I now do need this browser. when I click on the icon it does not open. I get the spinning blue circle but then this goes away with no browser. Please note that I have read other questions on this issue. I have looked in settings, checked ie 11 off then back on. I have rebooted computer. Nothing that I have done so far allows me to use the browser. Any suggestions?

    :)
     
    rees, Dec 8, 2015
    #1

  2. How to fix IE 11 in Windows 10 ( IE 11 does not open after an update )

    Are you able to open Microsoft Edge?

    Try restart your PC and see whether problem persist?

    What happens when you open Internet Explorer? Is there any error message?
     
    Cyber_Defend_Team, Dec 8, 2015
    #2
  3. kiloran Win User
    How to fix IE 11 in Windows 10 ( IE 11 does not open after an update )

    I have just noticed that when I was uninstalling the KB 4038788 update that it was showing that the initial update installation had `Failed`

    Thanks for your help
     
    kiloran, Dec 8, 2015
    #3
  4. jds63 Win User

    IE 11 does not open

    jds63, Dec 8, 2015
    #4
  5. rees Win User
    I unchecked explorer, then immediately selected on. I then tried to open ie with no success. I then checked ie off, rebooted computer, reopened settings and selected it on again. I tried again but still would not open. I get the blue circle for a moment then goes away.
     
    rees, Dec 8, 2015
    #5
  6. jds63 Win User
    Figured might be what you meant, Control Panel in Programs and Features under Turn Windows features on and off,where you selected it.
    Try Control Panel Internet options like in link and fully reset IE.
     
    jds63, Dec 8, 2015
    #6
  7. rees Win User
    I found control panel. when I searched under internet options I get "internet properties". From here Im guessing... reset IE to default? Anyway I did that (similar to previously). still not opening.
     
    rees, Dec 9, 2015
    #7
  8. jds63 Win User

    IE 11 does not open

    No searching for it, should be right there in the Control panel, Internet options, did you go by the link i provided to reset it ? First Tab in Internet Options Delete browser history, last tab, Advanced tab, Click Restore Advanced Settings then Reset and check all boxes and done.
     
    jds63, Dec 9, 2015
    #8
  9. rees Win User
    did not find your link. I switched control panel to category now see internet options. I just deleted browser history. went to advanced tab, restore advanced settings, reset. Not sure what you mean check all boxes??
     
    rees, Dec 9, 2015
    #9
  10. jds63 Win User
    When you click reset at the advanced tab it has a box to check, delete personal settings and at the first tab general when deleting history check all boxes. This was what i meant to say about all boxes checked. Reboot PC, try again.
     
    jds63, Dec 9, 2015
    #10
  11. rees Win User
    ok Ive redone the procedure with all boxes checked both general and advanced. I will reboot and let you know.
     
  12. rees Win User
    I have rebooted computer. unfortunately I am still unable to open IE.
     
  13. jds63 Win User

    IE 11 does not open

    Only other thing i can think of at this point is corrupted files. Is Microsoft Edge working well or any other browser ? Have you done all windows updates and were they successful ?

    If IE 11 is only one not to work you can try running system files checker. At an (Admin) Command Prompt copy and paste this and press enter, let it finish

    sfc /scannow

    Same open Command Prompt copy and paste this and press enter, let it finish

    Dism /Online /Cleanup-Image /RestoreHealth

    After reboot the PC, then try IE 11. Let me know if you receive any errors running these commands and if SFC finds corrupt files it fixed or can not fix.
     
    jds63, Dec 9, 2015
    #13
  14. rees Win User
    Starting at the top of your suggestions, I looked over my updates and found an "internet explorer 10" update that had not been installed. I have been on auto updates and have not been checking. I dont know why this was not installed, (or why ie 10?) but I installed the update, which took several hours. After all said and done still no working Ie browser. My other browsers (google, firefox) do work. I have not run the commands yet as Im not sure where the command, or admin command prompt is in windows 10. Im also wondering if I even have ie 11?? I dont know how to check which version of ie I have without being able to open. I will run the commands if you would be kind enough to provide more information on how to find.
     
  15. jds63 Win User
    Sorry i did not realize that you were a novice at using a computer to explain things better. Strange to me is how you have an update for IE 10 when has been IE 11 since i believe Windows 8. You upgraded from what, Windows 7 or 8.1 ?

    Can not think of a exact area to look for the version of IE you have on PC now since you can not open it, but once before you told me in Control Panel you turned IE off and on again. If go back to same place again in the Control Panel and select " Programs and Features " and to the right is "Turn Windows Features On or Off ". After that windows loads, on the list it should show IE 11 or whatever is there, let me know first .

    Admin Command Prompt can be opened by right clicking the Start button, see it on the list (Admin) Command Prompt.
     
    jds63, Dec 9, 2015
    #15
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IE 11 does not open

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