Windows 10: IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's

Discus and support IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's in Windows 10 BSOD Crashes and Debugging to solve the problem; I uninstalled CCleaner and rebooted, then I ran the batch file and it dumps "_zipIt", "temp", and an empty zip folder (only visible after refreshing... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Frey767, May 27, 2016.

  1. Frey767 Win User

    IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's


    I uninstalled CCleaner and rebooted, then I ran the batch file and it dumps "_zipIt", "temp", and an empty zip folder (only visible after refreshing the desktop) to the desktop, and if I use the executable, it dumps an empty zip folder and the SFdebugFiles folder which, upon opening, says the file cannot be located, then promptly deletes itself.

    I really don't understand where this issue is coming from, I haven't made any significant changes to my system since the log collector stopped working (although it was working when I started this thread)

    I do apologize since this seems to not be a BSOD related issue, and I hope I can get back on track so you may better assist me, and I do not continue to waste your time. Thank you again for your continued support and patience.
     
    Frey767, Jun 4, 2016
    #16
  2. axe0 New Member

    If you've used Ccleaner then you do not have any dumps, that is sometimes causing problems.

    The folder is deleted when the executable finished with collecting everything to cleanup a bit so you only have 1 file that you only need to upload.
     
  3. Frey767 Win User
    Alright so I did my best to examine the batch file and run what I could from cmd, then manually copied logs and some other stuff. I hope this gives you at least most of what you need.

    edit: noting a couple bluescreens involving drivers (one very recently that involved an intel integrated graphics driver) I installed the Intel driver update utility, and sure enough it found a chipset and integrated Graphics driver which I am now installing. I will keep you posted and see if I receive any more BSOD's
     
    Frey767, Jun 5, 2016
    #18
  4. axe0 New Member

    IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's

    I would suggest that you remove Avast and use Windows Defender while troubleshooting.
    Code: ffffd000`23da6460 fffff800`4fe36a50Unable to load image \SystemRoot\system32\drivers\aswSP.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for aswSP.sys *** ERROR: Module load completed but symbols could not be loaded for aswSP.sys aswSP+0x56a50[/quote]
     
  5. Frey767 Win User
    I have already removed all antivirus/antimalware except for Malwarebytes free, and Webroot. Would you like me to remove them? What would you like to see next?
     
    Frey767, Jun 6, 2016
    #20
  6. axe0 New Member
    I would ask that you remove all 3rd party Anti-Virus software using the appropriate uninstall tool, Malwarebytes is not included as it is no Anti-Virus program, and use Windows Defender along with Malwarebytes *Smile
    If you have any problem with finding the appropriate tool, please let me know.
     
  7. Frey767 Win User
    got another IRQL today. I noticed a pattern finally, though. I really mainly only get BSOD's while playing Overwatch after 45 minutes or so (rough estimate). I played CS:GO for about 3 hours yesterday without an issue. As of now, All 3rd party antivirus is uninstalled, overclocks removed, RAM is running at proper 1600MHz.
     
    Frey767, Jun 6, 2016
    #22
  8. axe0 New Member

    IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's

    Please remove all USB devices in USB 3 ports
    Code: 6/2/2016 10:46 AM Windows Error Reporting Fault bucket LKD_0x144_DEQUEUEPOINTER_MISMATCH_AFTER_COMMAND_ABORT_USBXHCI!TelemetryData_CreateReport_VEN_1B21_DEV_1042_REV_00_FW_110930010253, type 0 Event Name: LiveKernelEvent Response: Not available Cab Id: c1649ed3-4035-4005-8f28-5a4f5a7ecd85 Problem signature: P1: 144 P2: 1013 P3: ffffd000df071970 P4: 0 P5: 0 P6: 10_0_10586 P7: 0_0 P8: 256_1 P9: P10: Attached files: C:\Windows\LiveKernelReports\USBXHCI\USBXHCI-20160602-0006.dmp C:\Windows\Temp\WER-167921-0.sysdata.xml C:\Windows\Temp\WERFDB2.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_144_b52fa61456167ea76571aa5cf2da3ac80fe288e_00000000_cab_194e43bb Analysis symbol: Rechecking for solution: 0 Report Id: d34467d7-2877-11e6-967a-94dbc9ac8ad4 Report Status: 0 Hashed bucket:[/quote] I recommend you update the following drivers:
    WmXlCore.sys Tue Apr 27 22:09:26 2010 (4BD74476)
    Logitech WingMan Translation Driver Logitech Support + Downloads
    http://www.carrona.org/drivers/driver.php?id=WmXlCore.sys

    WmBEnum.sys Tue Apr 27 22:10:19 2010 (4BD744AB)
    Logitech WingMan Virtual Bus Enumerator Driver Logitech Support + Downloads
    http://www.carrona.org/drivers/driver.php?id=WmBEnum.sys

    ICCWDT.sys Wed Aug 18 10:27:45 2010 (4C6B9981)
    IIntel(R) Watchdog Timer Driver Drivers & Software
    http://www.carrona.org/drivers/driver.php?id=ICCWDT.sys

    HECIx64.sys Tue Jul 3 00:14:58 2012 (4FF21D62)
    Intel Management Engine Interface Drivers & Software
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys

    sthid.sys Tue Feb 19 06:34:44 2013 (51230EF4)
    Splashtop HID mini driver Download: Splashtop Downloads [br]Support: SUPPORT - Splashtop Inc.
    http://www.carrona.org/drivers/driver.php?id=sthid.sys

    npf.sys Fri Mar 1 02:31:24 2013 (513004EC)
    NetGroup Packet Filter Driver, part of the WinPcap packet capture library (list of programs that use it: WinPcap · Links )
    Also believed to be associated with Netgear's "NETGEARGenie", related to Netgear's router firmware
    If Netgear, you will likely find wpcap.dll and packet.dll in \system32 WinPcap - WinPcap · Commercial and Community Support
    Netgear "tftp2.exe" firmware upgrade instructions - Reinstall the firmware on a router without the setup CD recovery tool | Answer | NETGEAR Support
    Netgear firmware related BSOD thread - [SOLVED] BSOD Win7 Laptop - when entering Sleep mode - Tech Support Forum
    http://www.carrona.org/drivers/driver.php?id=npf.sys

    rzendpt.sys Mon May 19 08:43:41 2014 (5379A81D)
    Razer RzEndPt driver Razer Support
    http://www.carrona.org/drivers/driver.php?id=rzendpt.sys

    rzudd.sys Mon May 19 08:43:44 2014 (5379A820)
    Razer Rzudd Engine Driver Razer Support
    http://www.carrona.org/drivers/driver.php?id=rzudd.sys

    IntcDAud.sys Tue Sep 9 14:13:01 2014 (540EEECD)
    Intel Graphics Media Accelerator HD Driver Drivers & Software
    http://www.carrona.org/drivers/driver.php?id=IntcDAud.sys

    cpuz138_x64.sys Thu Feb 26 08:04:34 2015 (54EEC582)
    CPUID CPU-Z Driver Download - CPU-Z | Softwares | CPUID
    Support - Contact us | CPUID
    http://www.carrona.org/drivers/driver.php?id=cpuz138_x64.sys

    e1i63x64.sys Thu Mar 26 21:24:57 2015 (55146B19)
    Intel(R) Gigabit Adapter NDIS 6.x driver Drivers & Software
    http://www.carrona.org/drivers/driver.php?id=e1i63x64.sys

    athw8x.sys Mon Apr 27 04:56:12 2015 (553DA54C)
    Atheros Wireless LAN Driver Official site: Drivers | Qualcomm
    Unofficial site: http://www.atheros.cz
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
     
  9. Frey767 Win User
    Would uninstalling some programs such as wireshark (uses winpcap) and splashop solve my issues? Some of these drivers are a total bitch to find even with deep internet searching. I'll list the one's I've had trouble finding: Intel WDT, Specific Splashtop driver, Atheros WLAN driver, I "think" I downloaded the right Gigabit NDIS driver from intel, Logitech WingMan Translation Driver, Logitech WingMan virtual bus enumeration Driver, I installed Razr Synapse, hopefully will install all proper drivers, not a single Windows 10 Driver for the Intel Graphics Media Accelerator, can I just uninstall CPU-Z?

    Finally, some of these logs seem really old, chances are most of these have been updated by now? Just let me know the stuff I can uninstall, and perhaps some better advice on where to find some of these "new" drivers.
     
    Frey767, Jun 7, 2016
    #24
  10. axe0 New Member
    Uninstalling programs you don't need is always good *Smile

    Some of these drivers are provided by ASUS like the Intel drivers mainly.
    The Atheros driver may be difficult to update, past experience tells that proper drivers are hard to find when the source is unknown.
    Splashtop Remote is the software you either need to update or remove.

    You can remove CPU-Z yes, it isn't a requirement to have.
     
  11. Frey767 Win User
    I received the Memory management BSOD last night while just watching youtube, I will edit the post with an upload of my crash dumps when I get home later.

    I discovered CPU-Z wasn't even installed anymore, when I went to remove it. I am just going to uninstall the programs causing issues. As far as the other drivers that I can't find, I feel like my best bet is to just upgrade my motherboard and CPU since the mobo is about 4 years old, and the last updates for any drivers were early last year at the latest.

    edit: added zip file. Also, Would re-seating the RAM possibly help my memory management bsod issue?
     
    Frey767, Jun 7, 2016
    #26
  12. Frey767 Win User
    update: Just got two BSOD's within 20 minutes of each other >_> ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY and MEMORY_MANAGEMENT

    here is the latest Zip folder.

    I find these odd since they passed the memtest without issue. Would re-seating the RAM possibly help solve the issue?
     
    Frey767, Jun 10, 2016
    #27
  13. axe0 New Member

    IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's

    A tip, when uploading a new zip do it in a new reply and do not edit a post.

    We cannot forget the other possible causes, memtest passed but there are many other causes like
    • drivers,
    • hard drive,
    • GPU
    these are the most frequent causes when it comes to memory crashes.

    There is a chance, but it cannot be said with certainty until it has been tested.

    From the look of the stack & PTE of the 0xFC there is a strong possibility that the problem is caused by drivers (+ it is the usual cause of the 0xFC) in which case we need driver verifier to catch the offending driver.





    IRQL_NOT_LESS_OR_EQUAL  & MEMORY_MANAGEMENT BSOD's [​IMG]
    Diagnostic Test
    IRQL_NOT_LESS_OR_EQUAL  & MEMORY_MANAGEMENT BSOD's [​IMG]
    DRIVER VERIFIER

    IRQL_NOT_LESS_OR_EQUAL  & MEMORY_MANAGEMENT BSOD's [​IMG]
    Warning Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.
    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


    IRQL_NOT_LESS_OR_EQUAL  & MEMORY_MANAGEMENT BSOD's [​IMG]
    Note Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
     
  14. Frey767 Win User
    Going to try driver verifier. I also did an sfc /scannow and Windows found some corrupt files but could not fix them. I would attach the log file if the size was small enough for the forum, but it exceeds the upload limit.
     
    Frey767, Jun 10, 2016
    #29
  15. Frey767 Win User
    Okay so update on driver verifier: BSOD at windows startup thanks to verifier, and I noted that the driver causing the crash (according to verifier) was USBPcap.sys and I recognized it right away as a wireshark component. I have now (after a system restore) uninstalled wireshark and WinPcap, and when uninstalling wireshark I noticed a check box to uninstall (guess what) USBPcap.

    I will run verifier again after I have now uninstalled wireshark and see what more it presents to me. I will keep you updated as per the usual.
     
    Frey767, Jun 10, 2016
    #30
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IRQL_NOT_LESS_OR_EQUAL & MEMORY_MANAGEMENT BSOD's

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