Windows 10: Is My Windows 10 Corrupt - Settings Not Being Saved And Possibly More

Hi all. Everything was going great until a couple of hours ago. I got up from my computer, came back and it was rebooting itself. When it came back up I couldn't access any windows functions like the start menu, taskbar settings, clock, and so forth. I ran an SFC and DISM scan and both came up clean. I then used this tool and got the function of everything again.

FixWin for Windows 10: Repair problems and issues in a click

So then I changed all my taskbar settings back to how they were but now when I reboot they won't save my settings. There's also a couple little issues that I swear weren't like they are now, but I really don't know. For instance, I have the "settings" tab saved to my start menu - I swear it used to say "settings" underneath it like all my other saved tabs - but now it just shows the gear picture. I have a "windows update" tab that now just says windows update but with no picture. Also, when I go into Windows Update and click on "view installed update history", I also could've sworn that it used to list everything right there.

Maybe I'm wrong about those couple of issues, but the fact that my taskbar settings are not being saved means there's definitely an issue with atleast one thing - and I now can't help but think that there might be other issues.

Any theories? Is there a way to get my settings to save - but much more importantly - is something now permanently corrupted? I'm just a basic guy who swears at the top of his lungs when computers go awry, and would be scared half to death to do something as drastic as reinstall windows.

Thanks, Chris

Edit: Ok, there is more stuff that is wrong. When I tried to take out my usb thumb drive it wouldn't give me the pop up message that it was Ok to do so. When I unplugged my headphones it also usually gives me a message that they were just unplugged, and now I don't get that message.

:)

 

Settings are not being saved

can you the alternatives posted here just to make sure: Choose Default Apps in Windows 10

 

Settings are not being saved

Thank you for the feedback, Daniel. To assist you with your concern, the best option that we can take is to perform a restore from a system restore point if it has one that is dated back before the issue started.

If that option is not valid, then the next step is to perform a restore using an installation media. You can refer to this

article on how to do this.

For further queries, feel free to respond.

 

- that suggests you may have received a Windows upgrade to build 1709.

Do you have a folder called Windows.old on C: ?
If so, check its properties and creation date.

However, it should not be that you saw a major loss or change of functions as you report.

What is your Windows build?
Windows key + R, winver

Windows may reboot for other reasons- e.g. if a health check discovers a disk problem.

Do you have Active Hours set (in Settings) and if so was the reboot within the set period?

Download a small free utility called BluescreenView and see if that tells you of any event.

 

It's from NirSoft, who have many very useful tools. Get it direct from the author...
Blue screen of death (STOP error) information in dump files.

 

Since you mentioned an issue with your USB thumb drive you might find these articles interesting.
And as dalchina mentioned, 1709 is also mentioned in those articles.

KB4090913 for Windows 10 fixes USB bug
Cumulative Update KB4090913 Windows 10 v1709 Build 16299.251 - Mar. 5 - Windows 10 Forums

Microsoft Releases KB4090913 Update to Fix Critical USB Driver Issue
Microsoft Releases KB4090913 Update to Fix Critical USB Driver Issue

 

Thanks guys. So I'm at work but I did check a bunch of these things on my way out. The only thing I wasn't able to do yet was the nirsoft scan. So these are some of the things I remember.

My build is the latest - 1709.

I don't believe my computer was set to reboot at certain hours. I've had 1709 for a month or two now and it's never rebooted before. As of this morning my computer said I was up to date updates wise. The last update was on Feb. 18th though, so nothing from yesterdays USB patch as of yet.

So even though I haven't run the nirsoft scan yet - and maybe that will tell me something (probably won't understand it if it's too techie though to be honest) - but things like the USB patch, even if I had it installed already, it doesn't seem to me that's a major thing because.........the actual reboot into the "nothing is working" part.........into my taskbar settings won't save after a reboot part.........well.......those things, just aren't right. The USB problem would appear to be one of possibly several collateral damage issues with this reboot. I'm really curious as to what this nirsoft scan will say. I'm not quite sure why an SFC and DISM scan came up clean. Aren't those supposed to detect issues like this???

Thanks, Chris

 

Run the beta version of the log collector and post a zip into this thread:
log collector v2-beta08.zip
(extract > open)
In case there are problems using the beta log collector please use the DM log collector:
BSOD - Posting Instructions - Windows 10 Forums

 

The Nirsoft tool will quickly show you if you have any minidump files- related to a BSOD.

If you have, see if the date/time relates to a restart. The tool shows you the content too.

Random restarts can also be caused by hardware problems of course.

Please try to answer questions posted- it will help you.

 

Thanks. I'll do these when I get home tonight and report back.

 

Ok, I couldn't wait, I went home at lunch time, lol.

DESKTOP-GI4BH7F (2018-03-06 12 09).zip

I also ran the nirsoft scan, but unless I was doing it wrong, nothing came up on the screen. It did say in the very bottom left corner "0 crashes".

And as for the Windows Old folder - Yes on February 17th

Hope some of this helps.

 

1) There were no BSOD mini or memory dump files.
2) There was a BSOD yesterday with bugcheck 50
3) There have been many drive file system repairs.
3) The drive file system is corrupt. The master file table is corrupt (MFT).
4) The RAM is mismatched.

5) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Include PSU. cooler, case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, headset, printer, xbox, USB wireless network card, etc.)

6) For all tests / steps please post images into the thread.
7) If there are any problems posting images please use one drive or drop box share links.

8) Open administrative command prompt and type or copy and paste:
9) sfc /scannow
10) dism /online /cleanup-image /scanhealth
11) dism /online /cleanup-image /restorehealth
12) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

13) Make sure that there is no over clocking while troubleshooting.

14) Sometimes there are problems in the bios that produce bsod.
The BIOS: Version/Date Dell Inc. 3.2.4, 6/17/2016
15) Please check to see if this is the most up to date version.
(Upgrade the BIOS > Version 3.5.2, 3.5.2)
Dell Inspiron 3650/3250 System BIOS | Dell Deutschland

16) Open the website for the computer or motherboard manufacturer to view the drivers and post a URL or hyperlink into the thread.

17) To ensure that there are no improper bios settings please reset the bios.
18) Sometimes there can be failure to boot after resetting the bios.
19) Backup the computer files to another drive or to the cloud.
20) Make a backup image using Macrium:
Macrium Software | Macrium Reflect Free:
Macrium Software | Macrium Reflect Free

21) And please create a brand new restore point.

How to Clear Your Computers CMOS to Reset BIOS Settings:
How to Clear Your Computers CMOS to Reset BIOS Settings
3 Ways to Reset Your BIOS - wikiHow:
3 Ways to Reset Your BIOS - wikiHow

22) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread
23) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread
24) In the left lower corner search type: system or system control > open system control panel > on the left pane click advanced system settings
a) > on the advanced tab under startup and recovery > click settings > post an image of the startup and recovery into the thread.
b) > on the advanced tab under performance > click on settings > under performance options > click on the advanced tab > under virtual memory > click on change > post an image of the virtual memory tab into the thread

25) Open administrative command prompt and type or copy and paste:
chkdsk /x /f /r
This may take many hours so plan to run it overnight.

C:\Windows\system32>chkdsk /x /f /r
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y
reboot

26) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste > notepad > save to desktop > post into the thread
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials

27) Run HD Tune:
HD Tune website
Post images of the results for each of these tabs:
a) Health (SMART)
b) Benchmark
c) Full error scan

28) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
a) Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
b) When Memtest86+ version 5.01 has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM Windows 10 Tutorials

29) Uninstall Avast:
Avast Uninstall Utility | Download aswClear for Avast Removal

30) Uninstall Supraantispyware:
SUPERAntiSpyware FAQ - How do I uninstall SUPERAntiSpyware?

31) Uninstall Malwarebytes
How do I uninstall Malwarebytes Anti-Malware? | Official Malwarebytes Support

32) Turn on Windows defender








Code: Event[906]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2018-02-25T21:34:30.657 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: N:, DeviceName: \Device\HarddiskVolume45.(A device which does not exist was specified.)[/quote]
Code: Event[1099]: Log Name: System Source: Ntfs Date: 2018-03-04T22:23:03.606 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume C:.The exact nature of the corruption is unknown. The file system structures need to be scanned online.[/quote] Code: Event[1102]: Log Name: System Source: Ntfs Date: 2018-03-04T22:24:04.103 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume C:.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x3d00000000d083. The name of the file is "\hiberfil.sys".[/quote] Code: Event[1103]: Log Name: System Source: Ntfs Date: 2018-03-04T22:24:04.107 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume C:.A corruption was found in a file system index structure. The file reference number is 0x100000002669a. The name of the file is "\ProgramData\AVAST Software\Avast\log". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".[/quote] Code: Event[1104]: Log Name: System Source: Ntfs Date: 2018-03-04T22:24:04.418 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume C:.A corruption was found in a file system index structure. The file reference number is 0x100000002669a. The name of the file is "\ProgramData\AVAST Software\Avast\log". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".[/quote] Code: Event[1816]: Log Name: System Source: Ntfs Date: 2018-03-05T21:31:23.984 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume OS.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x3d00000000d083. The name of the file is "\hiberfil.sys".Event[1817]: Log Name: System Source: Ntfs Date: 2018-03-05T21:31:24.341 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume OS.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0xa800000001a1a2. The name of the file is "\System Volume Information\{4e379e33-1c3b-11e8-8afe-945330b69c79}{3808876b-c176-4e48-b7ae-04046e6cc752}".Event[1818]: Log Name: System Source: Ntfs Date: 2018-03-05T21:31:26.069 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume C:.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x36000000000281. The name of the file is "\$Recycle.Bin\S-1-5-21-941664009-1777881967-1004190689-1001\$RJS3NN8.rar".[/quote] Code: Event[1802]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:24.439 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume OS.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0x3d00000000d083. The name of the file is "\hiberfil.sys".Event[1803]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:25.879 Event ID: 55 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: A corruption was discovered in the file system structure on volume OS.The Master File Table (MFT) contains a corrupted file record. The file reference number is 0xa800000001a1a2. The name of the file is "\System Volume Information\{4e379e33-1c3b-11e8-8afe-945330b69c79}{3808876b-c176-4e48-b7ae-04046e6cc752}".Event[1804]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:47.630 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1805]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:47.630 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1806]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:47.630 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1807]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2018-03-05T21:30:48.031 Event ID: 98 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: Volume C: (\Device\HarddiskVolume3) needs to be taken offline for a short time to perform a Spot Fix. Please run "CHKDSK /SPOTFIX" locally via the command line, or run "REPAIR-VOLUME <drive:>" locally or remotely via PowerShell.Event[1808]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:48.351 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1809]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:48.444 Event ID: 131 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: cannot be corrected.Please run the chkdsk utility on the volume C:.Event[1810]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:48.515 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1811]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:48.989 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1812]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:49.021 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1813]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:54.799 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1814]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:54.867 Event ID: 130 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: The file system structure on volume C: has now been repaired.Event[1815]: Log Name: System Source: Ntfs Date: 2018-03-05T21:30:56.940 Event ID: 132 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: Too many repair events have occurred in a short period of time.Temporarily suspending posting of further repair events.[/quote] Code: Event[1819]: Log Name: System Source: Ntfs Date: 2018-03-05T21:32:49.906 Event ID: 133 Task: N/A Level: Information Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-GI4BH7F Description: Skipped posting of 14 repair events. Repair event posting will now be resumed. Here are the skipped posting repair events count by repair verbs: BadFRS: 4 OrphanChildFRS: 1 BadClusters: 0 BadFreeClusters: 0 CrossLink: 0 SDEntry: 0 InvalidSecurityId: 0 IndexAttribute: 0 IndexSubtree: 0 IndexOffset: 0 IndexEntry: 4 IndexOrder: 0 Connect: 0 BreakCycle: 0 FRSAllocate: 5 Others: 0[/quote] Code: Event[732]: Log Name: System Source: UASPStor Date: 2018-02-24T00:23:22.893 Event ID: 129 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-GI4BH7F Description: Reset to device, \Device\RaidPort6, was issued.[/quote] Code: Event[1181]: Log Name: System Source: Microsoft-Windows-WER-SystemErrorReporting Date: 2018-03-05T17:37:51.038 Event ID: 1001 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-GI4BH7F Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000050 (0xffffcf0b41b28000, 0x0000000000000000, 0xfffff80034abe85e, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\030518-25187-01.dmp. Report Id: 858e9a02-bae1-44ae-ba77-bc47f98bc565.[/quote]

 

Holy crap. Gimme time to digest this please, this is a bit overwhelming at the moment.

 

Ok, if you don't mind I'd really like to ask a bunch of questions. None of them are out of disrespect, I sincerely promise, it's just there was alot to take in all at one time. I came here for help because I wouldn't have a clue otherwise, so please don't take these questions as disrespectful in any way in you trying to help me.

1. Is there anyway that we know what may have caused the BSOD from the logs I provided? I only ask that because the only issue I've ever had with this computer is with front panel USB port errors every now and then. And when my computer rebooted suddenly the other day, I did have a thumb drive copying files in there at the time. I ran the Windows USB Troubleshooter and it said this: "The USB Controller is in a failed state or is not currently installed". Not sure why it said that - I did try the thumbdrive since and it did work.

2. Does every last step need to be done all at once? Like right down to the end about uninstalling Avast and Malwarebytes............or is this a step by step process where everything could possibly be fixed before we get to the end. I ask this because I'm fairly positive I don't have the latest drivers installed because I know that I recently got a pop up from Dell about newer ones available. The reason I didn't install them was because I was once told that if your computer runs perfectly fine without any bugs there's really no need to update drivers. And since I've never had anything like this happen in 20 years, I didn't want to do something as drastic (for me anyways) as that.


3. Except for the few bugs I've noticed (taskbar settings not saving at reboot, etc.) - is there any actual internal harm from using my computer right now, and will it get deterioratingly worse with use. Ok, so the reason I ask this one is because I have two different sets of speakers and an amplifier on order from Amazon which need to be auditioned on my computer. This really absolutely needs to be done - I live on an island, and counting on having Amazon to be able to order things is a must financially. Since I order so many things, and return so many things - returning too many things is not good - and these speakers weigh a ton - I cannot return them only to reorder them again. So I really need my computer for the next month.

Thanks again.

 

Also, what is "The drive file system is corrupt. The master file table is corrupt (MFT)"

I've read a little bit about it online and I keep seeing "unable to access your files" in all the mentioned articles. I'm pretty sure I can still do that, unless I'm getting that statement confused with something different.