Windows 10: KB3097617 fails to install

Discus and support KB3097617 fails to install in Windows 10 Updates and Activation to solve the problem; Hi Every time I do a Windows update and the updates come up for installation, they fail. I'm basically stuck on update KB3097617. Here is my... Discussion in 'Windows 10 Updates and Activation' started by garegin, Oct 25, 2015.

  1. garegin Win User

    KB3097617 fails to install

    garegin, Oct 25, 2015
    #1

  2. cumulative update install problem

    Still trying and failing to install KB3097617, but KB310526 installed fine, and KB3093266 and KB3097617 are both still missing from the installed list - as is KB30999406, now! (the "inaccessible boot device" error seems to have resolved itself.)
     
    JamesFlasch, Oct 25, 2015
    #2
  3. DrSysop Win User
    Cumulative Update for Windows 10 for x64-based Systems KB3097617

    This new update wont install & fails.

    Installation Failure: Windows failed to install the following update with error 0x80070020: Cumulative Update for Windows 10 for x64-based Systems (KB3097617).
     
    DrSysop, Oct 25, 2015
    #3
  4. Joergi Win User

    KB3097617 fails to install

    I have examined your CBS.log file. According to that file, the Windows Update Store had been corrupted and Windows tried an automatic repair.

    For KB3097617 the log lists this update as installed and that already when it is first mentioned at 2015-10-22 19:05:51 as well as later at 2015-10-23 10:34:17. There must already have been installation attempts before these points in time.

    You can do this: Stop the Windows Updates service, manually download the failing package from the Microsoft website, and attempt to install it manually. When it fails, copy and upload the cbs.log and then restart the WU service.
     
    Joergi, Oct 27, 2015
    #4
  5. garegin Win User
    ok here is the new CBS.log
     
    garegin, Oct 27, 2015
    #5
  6. Joergi Win User
    Windows Update currently does not say it would be corrupted (apart from a crashed session), but it has this one package more than 700 times(!) in its list. For the very first one of them, Windows Update says it would be installed, while it should only be staged (and nothing more than that). The others are either absent or staged (which is both not really good as they should not be there at all).

    These facts given, I think that the Windows Update store still is corrupted. This might be fixable by resetting the update store.
    Here is a tutorial on how that works: Windows Update - Reset in Windows 10 - Windows 10 Forums
     
    Joergi, Oct 27, 2015
    #6
  7. garegin Win User
    it failed again. here is the CBS.log

    CBS.log - Google Drive

    CBS.log - Google Drive
     
    garegin, Oct 27, 2015
    #7
  8. Joergi Win User

    KB3097617 fails to install

    Joergi, Oct 28, 2015
    #8
  9. garegin Win User
    I followed it to a tee. Downloaded the .bat file, ran as admin, it ran and then exited.
    The update history inside windows update was cleared after I ran the .bat script.
     
    garegin, Oct 28, 2015
    #9
  10. Joergi Win User
    Reading your first log file, I noticed that there also was a problem with Adobe Flash Player updates not installing. You have not asked about that here, but in your latest log also this problem still is present.

    That is strange. Executing this script should indeed remove all downloads and the next time Windows Update is running, it should display the missing updates, as if it had never seen them before.

    Maybe someone else can comment on that?
     
    Joergi, Oct 28, 2015
    #10
  11. Joergi Win User
    Since you obviously don't get other answers here:

    I think that running this script did not give the expected results. Maybe it helps to run the different commands separately on the command line. Each one of them should give you some response. Check that after running the del commands, the according folders are empty! Maybe that helps you figure out, what went wrong.
     
    Joergi, Apr 5, 2018
    #11
Thema:

KB3097617 fails to install

Loading...
  1. KB3097617 fails to install - Similar Threads - KB3097617 fails install

  2. Installation failed

    in Windows 10 Installation and Upgrade
    Installation failed: Well, I started updating my windows to 21H1 update . After the download was complete i mistakenly stopped a task in the task manager and the installation failed saying ' some process required for installation are shut down'. Even Running troubleshoot and then a restart did...
  3. Installation fail

    in Windows 10 Installation and Upgrade
    Installation fail: I built a new system and am trying to install Windows 10 Home from a Windows installation USB drive. I boot from the USB. I see a "files loading" screen and then a choice for which version of Windows to install. I choose the one I want and get to a blue screen with the...
  4. Installation Failed

    in Windows 10 BSOD Crashes and Debugging
    Installation Failed: I want to install Ubuntu in Windows Subsystem for Linux but got an error message 0x80004002. How can I install this software? https://answers.microsoft.com/en-us/windows/forum/windows_10-performance/installation-failed/e63c5078-c8e5-4e65-a0f4-2afe5f248401
  5. KB3097617 Second Bug: Shut down problem

    in Windows 10 Updates and Activation
    KB3097617 Second Bug: Shut down problem: On the exact same day (10-16-15) I got a second bug that came with KB3097617 (not able to install it), Windows was not shutting down anymore. I have to disable Fast Start Up to shut down but it comes back to enable after a wild. Can someone help at least to solved the shut...
  6. Updates KB3097617 and KB3093266 repeatedly failing to install

    in Windows 10 Updates and Activation
    Updates KB3097617 and KB3093266 repeatedly failing to install: Hi all, So I've been struggling for a while with KB3093266 not installing, and now KB3097617 won't install either. They download and do the install prompt, then restart. But upon restarting, it says the updates have failed and reappear in Windows Update. Tried the...
  7. KB3097617 Update Bug + KB2267602 (1.207.2189.0)

    in Windows 10 Updates and Activation
    KB3097617 Update Bug + KB2267602 (1.207.2189.0): I'm not able to complete the installation of the KB3097617 file (since 5 days). Try manual installation like suggested here: How to Fix Windows 10 Cumulative Update KB3097617 Installation Issues - Softpedia Did not work. The problem occurs on restart. Got the same...
  8. Windows Updater fails to update - KB3097617

    in Windows 10 Updates and Activation
    Windows Updater fails to update - KB3097617: I am running Windows 10 32-bit. I get an issue wherein I will be told I need to restart my computer to enable updates. I restart the computer, it goes to the "Updates downloading" screen and then, as soon as the progress bar reaches 19% it shuts down and restarts,...
  9. Some GUI problems after Cumulative Update (KB3097617)

    in Windows 10 Support
    Some GUI problems after Cumulative Update (KB3097617): I have some issues after installing Cumulative Update for Windows 10 for x64-based Systems (KB3097617) Black squires (windows) are randomly appearing (and disappearing) on the screen. Robby 26670
  10. Cumulative Update for Windows 10 (KB3097617)

    in Windows 10 News
    Cumulative Update for Windows 10 (KB3097617): [img] Info: https://support.microsoft.com/en-us/kb/3097617 Download x64 KB3097617: 496 MB http://t.co/bgMy2WebuS Download x86 KB3097617: 223 MB http://t.co/FSYejVRx7B 26221
Tags: