Windows 10: KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION

Discus and support KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION in Windows 10 BSOD Crashes and Debugging to solve the problem; It seems your motherboard and memory modules don't support each other. That could be a reason for the crashes. GIGABYTE - Moederbord - Socket 1150... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by frucht, Feb 7, 2016.

  1. axe0 New Member

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION

  2. frucht Win User

    I thought its related to my via HDMI connected TV, so I disconnected it for a few days and didnt get any BSODs. Today I got a new one, but in single monitor mode. KMODE_EXCEPTION_NOT_HANDLED caused by NTFS.sys. I edited my initial post with the dumpfiles. Never ending story *Sad
     
    frucht, Feb 16, 2016
    #17
  3. axe0 New Member
    Have you done something with my previous reply? *Smile

    NTFS is the Windows File System driver what refers to the hard drive




    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Diagnostics Test
    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    HDD TEST

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run following tests
    • Short Drive Self Test
    • Short generic
    • Long generic
    If the short generic fails, no need for the long generic.

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Note Do not run SeaTools on an SSD as the results will be invalid.


    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Run chkdsk
    Disk Check - Windows 7 Help Forums


    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.
    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.

    Sorry, I don't have analysed the new files because I don't have the energy for it because of my health.
     
  4. frucht Win User

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION

    I have just a SSD in my system so I will only run Disk check and HDTune? I just recently checked my SSD with AS SSD Benchmark - but I will post the results in a few hours! No problemo, health goes first, thanks!
     
    frucht, Feb 16, 2016
    #19
  5. frucht Win User

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]


    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]


    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]


    Disk Check finds no errors. Sorry for the big images *Smile.
     
    frucht, Feb 16, 2016
    #20
  6. axe0 New Member
    I have just analysed your last crash dump, it is caused by Intel Rapid Storage Technology drivers.
    You can get IRST drivers from Gigabyte, the manufacturer of your motherboard *Smile
    Code: ffffd000`237311e8 fffff800`18d39dacUnable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for iaStorA.sys *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0xb9dac 1: kd> lmvm iaStorA start end module name fffff800`18c80000 fffff800`191f4000 iaStorA T (no symbols) Loaded symbol image file: iaStorA.sys Image path: \SystemRoot\System32\drivers\iaStorA.sys Image name: iaStorA.sys Timestamp: Tue Nov 17 17:06:14 2015 (564B5076) CheckSum: 00175D9F ImageSize: 00574000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  7. frucht Win User
    I'm baaack *Sad. I noticed a few days ago that I set a wrong bar spacerer (I dont know how its really called in english) behind the mainboard and thought this was causing the problems. I had now 5days without a BSOD but today I got a completely new one.

    After I fixed the mainboard I reinstalled windows 10 to get a fresh start.

    The new BSOD is: SYSTEM_SERVICE_EXCEPTION caused by win32kfull.sys

    I added the dumpfile.
     
    frucht, Feb 21, 2016
    #22
  8. axe0 New Member

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION

    There are some references to some file system drivers (NTFS, FLTMGR, hall.dll, I named these drivers and dll for reference for me for the troubleshooting process just in case) and graphics kernel drivers and eventually the graphics drivers flagging




    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Diagnostic test
    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    GPU TEST

    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Run Furmark tutorial


    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Note Run Furmark for around 30 minutes


    KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION [​IMG]
    Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
    Code: ffffd000`287b64c8 fffff802`dffe8770 hal!HalpApicRequestInterrupt+0x1b0 ffffd000`287b64d0 ffffe000`b2596aa0 ffffd000`287b64d8 fffff800`94762a66Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0x12a66 2: kd> lmvm atikmdag start end module name fffff800`94750000 fffff800`95eac000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Wed Feb 03 16:42:18 2016 (56B21FDA) CheckSum: 016E5ADB ImageSize: 0175C000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  9. frucht Win User
    Hey,

    I did another benchmark (unigine heaven benchmark) for over 30minutes and it seems to be fine.

    Attachment 67484

    I think its worth noting that the BSODs seems to only appear when I run a movie or tv series in the VLC player.
     
    frucht, Mar 2, 2016
    #24
  10. axe0 New Member
    Have you used Furmark? If you have what was the result?
    A screenshot of it would be nice *Smile
     
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KMODE_EXCEPTION and SYSTEM_SERVICE_EXCEPTION

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