Windows 10: machine_check_exception BSOD on boot up after new motherboard install

Which hardware tests were done with the old and which ones were done with the new motherboard?
The IPDT and FurMark were just done with the new MB.
How about the Memtest86+ version 5.01?

There may be some testing that was previously done but not yet posted into the thread. If you have test results please post them inito the thread.

For the CPU the IPDT and Prime95 have different methods.
Please test the CPU using Prime95.
Run Prime95 - Stress Test Your CPU


Prime95 - Stress Test Your CPU Windows 10 Performance Maintenance Tutorials


Prime95 - Stress Test Your CPU Performance Maintenance Tutorials


Record maximum temperatures and duration of testing.


Please use the Microsoft snipping tool to post images into the thread.


Take Screenshot in Windows 10 General Tips Tutorials


When viewing the bios:
What are the BIOS 3.3, 5 and 12 voltage values?


What are the CPU voltage and frequency?

 

I did run a couple of passes of Memtest86+ before I started this thread to see if there were any immediate problems with memory, I could run an overnight stress test on the memory though if you deem it necessary. I ran numerous benchmarks/stress tests on the old mobo, but didn't keep anything logged as I was troubleshooting alone at that stage.

I'll run Prime95 now, but I do recall people stating Prime95 as unsafe for stress testing not so long ago...

 

P.S. I'm used to using RealTempGT to record CPU temps, is this okay for recording temps while running Prime95?

 

The prime95 we use as a tool regularly for WHEA 0x124 and evaluating CPU,
The testing can run indefinitely.
The monitoring and aborting as needed are important.
Please see the link.
Any temperature monitoring software that you are comfortable with will work as long as you have found it comprehensive and reliable.
The temperature monitoring software that we suggest are:

Speccy - Free Download - Piriform: Speccy - System Information - Free Download

HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID

SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer


For memtest86+ version 5.01 please run 8 or more passes.
The testing is not done by time but by passes.
The more passes the better as it sometimes takes passes in the 20's to find malfunctioning RAM.
Just 1 error is fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM for 8 or more passes.

The testing can be started in the evening and ran overnight and the next day until it has completed 8 or more passes.


Memtest86+ - Advanced Memory Diagnostic Tool
Memtest86+ - Advanced Memory Diagnostic Tool



When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.


Memory problems. - Microsoft Community


MemTest86+ - Test RAM BSOD Tutorials

 

I'm running the stress test now, I'll leave it running for about an hour. Then I'll screenshot the results and go into the bios to take some shots of the different voltage values, along with CPU + RAM frequencies.

I've had the test running for about 15 minutes so far, and the hottest core of 6 is going between 66-67°C, the coolest core around 60°C (I probably made a less tidy job of applying paste evenly than I could have, lol). It's looking like unless it runs into a processing error, the temps aren't going to budge from this state.

 

I ran Prime95 for nearly 1 hour 30 minutes, and the temps seemed to have finally reached their peak. No errors reported, attached screenshots of temps. I also got shots from the BIOS displaying all the different voltages, but it's still not clear to me what the 12/5/3.3V values refer to.

I'll run Memtest86+ overnight and depending on how many passes it manages in that time I'll get back to you with results for that in the morning maybe, if not I'll leave it running while I'm out during the day since I'll be busy anyway.

Thanks so far.

 

Here are the BIOS shots: BIOS Voltages+Frequencies.rar - Google Drive

 

Please update the computer specs in the "My Computer" section:

How To Fill Out Your System Specs
How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Please include PSU, cooler, case, and peripherals including anything attached to the computer by wireless and wired (mouse, keyboard, printer, headset, xbox, etc.)

Please post an updated zip:
BSOD - Posting Instructions - Windows 10 Forums


This is information on the PSU:
PSU - Test DC Output Voltage - Windows 7 Help Forums


Please update any computer problems that you are currently experiencing.
What has been fixed?
What still needs troubleshooting?
What occurs all the time?
What occurs at random?
What is/is not reproducible?
1) Have there been any new bsod?
a) if yes please post a new zip now and for each new bsod.
BSOD - Posting Instructions - Windows 10 Forums
2) Is there a booting problem?
a) if yes please describe the details.
3) Is there a shutdown problem?
4) Is there a freezing/hanging problem?
a) if yes please indicate what makes it worse and what makes it better.
b) if yes please indicate how it has changed with the fixing of the bsod
c) if yes please indicate if running FurMark, Prime95, IPDT, etc may have impacted the problem.
5) In device manager what has been fixed and what is still displaying a yellow triangle or unknown device?
6) The optical drive displayed a bad block. Were you playing any burned DVD's, CD's or ROMS? Or have you had any performance problems with the optical drive?
7) What bluetooth problems have you had or are you having?
8) The ASIO driver was not a cause of bsod but in the event viewer there was a failed to load.
Please update this driver.
Updating a driver: Updating a driver. - Microsoft Community


The Prime95 can run indefinitely.
It was run for 1 1/2 hours.
The link suggests up to 3 hours.
If it were run longer do you think it may reproduce any of the computer problems?


Was fast startup turned off?

Code: Event[2202]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2017-10-05T21:25:20.725 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-OFB6ESI Description: Windows failed fast startup with error status 0xC00000D4.[/quote] Code: Event[4382]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2017-10-06T23:20:56.685 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-OFB6ESI Description: Windows failed fast startup with error status 0xC00000D4.[/quote] Code: Event[4948]: Log Name: System Source: cdrom Date: 2017-10-07T02:54:02.391 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: The device, \Device\CdRom0, has a bad block.[/quote] Code: Event[4973]: Log Name: System Source: cdrom Date: 2017-10-07T02:56:45.087 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: An error was detected on device \Device\CdRom0 during a paging operation.[/quote] Code: Event[5150]: Log Name: System Source: cdrom Date: 2017-10-07T03:14:29.027 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: An error was detected on device \Device\CdRom0 during a paging operation.[/quote] Code: Event[2971]: Log Name: System Source: BTHUSB Date: 2017-10-06T03:13:33.677 Event ID: 17 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.[/quote] Code: Event[5858]: Log Name: System Source: BTHUSB Date: 2017-10-07T21:22:41.923 Event ID: 17 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.[/quote] Code: Event[5264]: Log Name: System Source: Service Control Manager Date: 2017-10-07T03:49:14.555 Event ID: 7026 Task: N/A Level: Information Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: The following boot-start or system-start driver(s) did not load: AsIO dam EhStorClass FileCrypt GpuEnergyDrv npsvctrig WdFilter[/quote] AsIO.sys Asus PCProbe Utility Official Support | ASUS Global

 

Hi all, sorry for my slow response.

I intended to run Memtest86+ the other night, but actually ran into problems getting the particular requested version to boot. It appears the BIOS did not see the Memtest86+ USB as a bootable drive, however I have had success with a newer version of Memtest86+ before so should I just use a different version?

Referring to the above post, I will go away and get answers for all of those questions hopefully at some point today. I will also mention that Focusrite have responded to my request for support, and provided me with a beta driver to try and determine if it fixes that device's problem. They are aware that many people have been having problems with BSODs relating to their drivers.

Also, I can confirm that the optical drive shouldn't be an issue, I was actually trying load the motherboard driver CD out of curiosity to see what it contained, but it appears that the CD Asus put in the box is faulty after trying it on another machine and recieving the same error. I have to admit I really didn't expect that...

 

For Memtest86+ please use the latest version: 5.01

Memtest86+ - Advanced Memory Diagnostic Tool


Methods used to use Memtest86+ when initial attempts fail:


Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials:
Boot from USB Drive on Windows 10 PC Installation Upgrade Tutorials


Note
If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.


How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows:
Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Performance Maintenance Tutorials


1. Try another USB stick
2. Try all USB ports (2.0 and 3.0)
3. Maybe when using UEFI Bios u have temporarly switch to Legacy in BIOS settings
4. Turn off temporarily fast boot, secure boot, CSM if enabled

 

Right:
Updated the rest of my system specs and external devices
New log zip attached

1) No BSODs since I last reported the one caused by the Focrite driver(s).
2) No booting problems on stock BIOS settings.
3) No shutdown problems.
4) I get a full system freeze mainly when playing games (although this same kind of freeze has occurred in the past while on desktop with only basic programs such as Chrome and Discord running. I have noticed in some cases, the crash can happen right after an event occurs, for example moving mouse cursor after being idle, speaking through headset after being silent or muted for some time, loud in-game, but sometimes the in-game crashes have no identifiable triggering event. Nothing makes the problem better, although I can almost guarantee a crash after running hardware intensive games for 1 hour+. Neither FurMark, Prime95 nor IPDT triggered any freezes, stuttering or errors. Both FurMark and P95 were ran for more than an hour.
5) No issues in device manager currently, but I have uninstalled all Focusrite drivers and disconnected the box for the time being, to be reintroduced at a later stage once the system freeze issue has hopefully been resolved.
6) Optical drive bad block message was caused by a bad disc. I have tested other discs which worked perfectly fine in the drive, and I have tested the disc which could not be read in another system which spat out the same bad block error.
7) I don't/haven't actually used the Bluetooth adapter function of this motherboard, but despite trying many times to cleanly reinstall the drivers for the adapter I still get unexpected Bluetooth adapter problems in Windows Event Viewer. This sounds like a bad driver to me.
8) I am fairly certain the ASIO driver is not present on the system at this time, as I cannot locate it in Device Manager.

I can try running Prime95 for the full 3 hours to see if it reproduces the problem. Fast startup is now disabled (using the batch file from the thread on this forum). I will start with P95, then an overnight run off Memtest86+ passes (if it lets me), and if none of these steps reveal any issues I will test the PSU maybe later in the week as I will be somewhat busy tomorrow.

Hopefully we're not too far from the root cause of the problem, thanks for your unfailing patience.

 

Ran Prime95 Stress Test for 4 hours without fail. I finally got Memtest86+ to boot using a different USB stick, so I'll leave it running until tomorrow.

 

When Memtest86+ is completed you will have checked most of the hardware except for the drives.
The event log had the first entry date on 10/4/2017.
On 10/9/2017 was the first entry with a drive paging error.

When the RAM testing has completed 8 or more passes please use a camera or smart phone camera to take a picture and post an image into the thread.

Then run HD Tune on all drives:

HD Tune website
Check the health,
scan for errors,
no quick scan but full scan

run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following:
the health,
the error scan,
the benchmark including the following: transfer rate, access time, burst rate, and cpu usage.
Take Screenshot in Windows 10 General Tips Tutorials

Code: Event[6165]: Log Name: System Source: Disk Date: 2017-10-09T03:34:09.973 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-OFB6ESI Description: An error was detected on device \Device\Harddisk2\DR4 during a paging operation.[/quote]

 

Uninstall Avast Avast Uninstall Utility | Download aswClear for Avast Removal

PROCESS_NAME: System
Unable to get LeftChild of nt!_MMVAD_SHORT at ffffb30712bbc610
failed to count VADs
PROCESS ffffb3070f6d5040
SessionId: none Cid: 0004 Peb: 00000000 ParentCid: 0000
DirBase: 001ab000 ObjectTable: ffffe50acba14040 HandleCount: <Data Not Accessible>
Image: System
VadRoot ffffb30712bbc610 Vads 0 Clone 0 Private 24. Modified 11817. Locked 64.
DeviceMap ffffe50acba16520
Token ffffe50acba16a10
ReadMemory error: Cannot get nt!KeMaximumIncrement value.
fffff78000000000: Unable to get shared data
ElapsedTime 00:00:00.000
UserTime 00:00:00.000
KernelTime 00:00:00.000
QuotaPoolUsage[PagedPool] 0
QuotaPoolUsage[NonPagedPool] 136
Working Set Sizes (now,min,max) (0, 0, 0) (0KB, 0KB, 0KB)
PeakWorkingSetSize 0
VirtualSize 5 Mb
PeakVirtualSize 20 Mb
PageFaultCount 0
MemoryPriority BACKGROUND
BasePriority 8
CommitCharge 35
*** Error in reading nt!_ETHREAD @ ffffb3070f6c5040

0000000000000000: Unable to get paged pool info
GetUlongPtrFromAddress: unable to read from fffff80130400250
GetUlongPtrFromAddress: unable to read from fffff80130387f48
unable to get nt!MmTotalFreeSystemPtes
unable to get nt!MmTotalPagesForPagingFile
unable to get nt!MmSpecialPagesInUse
Available Pages: 0 ( 0 Kb)
ResAvail Pages: 0 ( 0 Kb)

 

I've already done this, thanks.