Windows 10: Microsoft account email alias problem

Discus and support Microsoft account email alias problem in User Accounts and Family Safety to solve the problem; My default alias used to be my default email address. Now I changed the alias not knowing that I would not be able to revert back to my @HOTmail.com... Discussion in 'User Accounts and Family Safety' started by Steven Campoli, Jan 14, 2020.

  1. Microsoft account email alias problem


    My default alias used to be my default email address.
    Now I changed the alias not knowing that I would not be able to revert back to my @HOTmail.com alias.... so now unless I send a email to the alias all mail becomes undelivered. How can I switch the alias back to my default email. When I try in account settings it says this email is reserved ...

    :)
     
    Steven Campoli, Jan 14, 2020
    #1

  2. Unable to change primary alias - Microsoft Account

    Hi John,

    As per the description, you are experiencing issue with you are unable to change the primary alias for your Microsoft account on the system.

    I certainly understand your concern and appreciate all your efforts in trying to fix this issue.

    I would like to provide you with the information that
    an account alias is an email address or phone number that you use to sign in to your Microsoft account. You can have multiple aliases, and use any of them with Microsoft services such as Outlook.com, Skype, OneDrive,
    Office, Xbox, Windows and more.

    Your primary alias appears on devices such as your Xbox, Surface, and Windows Phone, and is the email OneDrive sends from when you share. You can choose a different alias to be the primary one at any time.

    An alias is also the best way to change your email, but keep all your mail.
    Add an alias, then make the new alias primary. Then you can
    keep or remove the original alias.

    I would suggest you to try the following steps and check if that helps.

    Note: The email alias at the top of the list without a Make primary link is your current primary alias.

    • Uncheck the Send me promotional offers from Microsoft box if you like, and click/tap on Yes to confirm.
    You may also try the following steps given below and check if that helps.

    • Navigate to Start>Settings>Account>Your Account.
    • In the right pane, click on Sign in with a local account instead.
    • Provide your current Microsoft Account Password.
    • Follow the on-screen instructions.
    • You can leave the Enter Password option empty, however, it is highly recommended to keep a password on your system to keep it safe.

    For reference:

    I would suggest you to refer to the article given below and check if that helps.

    Microsoft account help

    https://support.microsoft.com/en-us/products/microsoft-account

    I hope this information is helpful.

    Please do let us know if you need any further assistance, we will be glad to assist you.

    Thank you.
     
    Jayant Gupta, Jan 14, 2020
    #2
  3. Kari Win User
    Email Alias Problem

    This should work:

    In Exchange Admin Center, create a new rule to redirect all mail where recipient is the alias to this alias:


    Microsoft account email alias problem [​IMG]
     
  4. Microsoft account email alias problem

    Email Alias Problem

    I will cut to the chase.

    We have an office 365 subscription that is connected to our on-premise AD. I have set up an email with an alias to receive inquiries that will go directly to our ticketing system. Our goal for creating the alias is to separate the tickets that are being addressed to another department of our company.

    When the sender comes from outside our domain/company and the recipient is the alias email, it will be received by that email as the alias mail. But the concern is when the sender is from within our domain and the recipient is the alias email.
    The received message will be redirected to the main email address which is causing our problem.
     
    Shottas202, Jan 14, 2020
    #4
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Microsoft account email alias problem

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