Windows 10: Microsoft account problems

Discus and support Microsoft account problems in User Accounts and Family Safety to solve the problem; A friend of mine cannot access his Microsoft account because he has changed his internet provider and has a new address. Each time he tries, he is... Discussion in 'User Accounts and Family Safety' started by tinmar49, Dec 9, 2017.

  1. TINMAR49
    tinmar49 Win User

    Microsoft account problems


    A friend of mine cannot access his Microsoft account because he has changed his internet provider and has a new address.
    Each time he tries, he is asked to log in with the extinct email address.
    There must be an easy way round this as this is not uncommon.

    :)
     
    tinmar49, Dec 9, 2017
    #1
  2. PROBLEMS-PROBLEMS
    problems-problems Win User

    start menu stopped working

    Cannot get start menu to pop up. Worked till yesterday, now won't. Turned off computer and back on - still won't work
     
    problems-problems, Dec 9, 2017
    #2
  3. PROBLEMS WITH MICROSOFT
    Problems with Microsoft Win User
    Nokia phone download problem

    Hi all, I have just acquired a Nokia Lumia 625, and am trying to download Skype from the Microsoft shop. Two things happen -- either Microsoft does not recognise the password for my newly acquired account (although it does accept it when I access it from
    my PC), or I get an error code message, 8009030e. Very frustrating... Thanks for any help!
     
    Problems with Microsoft, Dec 9, 2017
    #3
  4. Brink
    Brink New Member

    Microsoft account problems

    Hello tinmar, *Smile

    Your friend should still be able to log in to his Microsoft account online at Microsoft as usual.

    If so, he could add his new email address as an alias for his Microsoft account.

    Make this new email address the new primary alias for his Microsoft account.

    Next, remove the invalid email address as an alias for his Microsoft account.

    *Arrow Add or Remove Microsoft Account Aliases User Accounts Tutorials

    *Arrow Change Primary Alias for Microsoft Account User Accounts Tutorials
     
    Brink, Dec 9, 2017
    #4
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Microsoft account problems

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