Windows 10: Multiple BSOD Errors - Suspected Hardware issue

Discus and support Multiple BSOD Errors - Suspected Hardware issue in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, For the past 14 months, I've been having BSOD issues as well as frequent CTD's in gaming (potentially unrelated). These started after a power... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by juggernats, Oct 28, 2017.

  1. Multiple BSOD Errors - Suspected Hardware issue


    Hi,

    For the past 14 months, I've been having BSOD issues as well as frequent CTD's in gaming (potentially unrelated). These started after a power supply failure and I've been unable to isolate what is causing the issues. I've performed CPU stress testing (AIDA64, Prime95), run a full Memtest, flashed my BIOS, replaced my GPU, reinstalled Windows 10 and updated all of the drivers I could think of including multiple instances of upgrading GPU drivers after using DDU. The most common errors are DRIVER_IRQL_NOT_LESS_OR_EQUAL, SYSTEM SERVICE EXCEPTION, and ATTEMPTED_WRITE_TO_READONLY_MEMORY. I just learned about this community and am anxious to see if you can provide any insight into what may be causing the issue. Logs below:

    Thanks!

    DESKTOP-57GGQGL-Sat_10_28_2017_184855_39.zip

    :)
     
    juggernats, Oct 28, 2017
    #1

  2. Multiple bsod errors. Faulty hardware?

    Hi,

    File was OK though of no real help. So I am still thinking memory.

    In addition to my last reply :

    If you are using an SSD be sure that you have the latest firmware. Ensure all HD connections

    are tight.

    If using a Readyboost drive remove it to see if that removes the error.

    If nothing works consider re-installing Windows - it that does not help then hardware

    is further implicated.

    Rob - SpiritX
     
    SpiritX MS MVP, Oct 28, 2017
    #2
  3. Multiple bsod errors. Faulty hardware?

    Don't forget to try Driver Verifier since it can detect a software issue that might not

    be indicated in a usual Bug_Check.

    Rob - SpiritX
     
    SpiritX MS MVP, Oct 28, 2017
    #3
  4. zbook New Member

    Multiple BSOD Errors - Suspected Hardware issue

    Hi juggernats ,

    Welcome to the Ten Forums BSOD forum.

    Please update the system spec in the "My Computer" section:

    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please include PSU, cooler ,case, peripherals and anything attached to the computer by wired or wireless (mouse, keyboard, printer, headset, xbox, etc.)
     
    zbook, Oct 28, 2017
    #4
  5. My system spec is now updated. Thanks for directing me to the System Info tool. That saved a lot of time!
     
    juggernats, Oct 28, 2017
    #5
  6. zbook New Member
    Open administrative command prompt and type or copy and paste:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    4) chkdsk /x /f /r
    This may take many hours so plan to run overnight.
    Please run it on each drive adding the applicable drive letter to each command.
    Use the information in this link to find the chkdsk reports in the event.vwr and post the results for each partition:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

    5) Make sure that there is no over clocking while troubleshooting.

    6) Sometimes there are problems in the bios that produce bsod.
    The BIOS: Version/Date American Megatrends Inc. F5, 5/30/2014

    7) Please check to see if this is the most up to date version.

    8) When you have the link for the computer's drivers post the URL into the link.

    9) To ensure that there are no improper bios settings please reset the bios.

    10) Sometimes there can be failure to boot after resetting the bios.

    11) So please make sure your files are backed up.

    12) Please make a backup image with Macrium:
    Macrium Software | Macrium Reflect Free:
    Macrium Software | Your Image is Everything
    Macrium Software | Macrium Reflect Free

    13) And please create a brand new restore point.

    How to Clear Your Computers CMOS to Reset BIOS Settings:
    How to Clear Your Computers CMOS to Reset BIOS Settings

    3 Ways to Reset Your BIOS - wikiHow:
    3 Ways to Reset Your BIOS - wikiHow

    14) Run HDTune on each drive:
    http://www.hdtune.com/
    to check the health,
    scan for errors, no quick scan but full scan
    run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 General Tips Tutorials

    15) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
    This may take hours so plan to run it overnight.
    Please make sure you use the Memtest86+ version 5.01 with the link below.
    Memtest86+ - Advanced Memory Diagnostic Tool
    The testing is done not by time but by passes.
    The more passes the better.
    There are a significant number of false negatives if fewer than 8 passes are made.
    A false negative is a pass when there is malfunctioning RAM.
    There is 16 GB of RAM on the computer.
    Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
    Just 1 error is a fail and you can abort testing.
    Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
    When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
    Memory problems. - Microsoft Community
    MemTest86+ - Test RAM BSOD Tutorials

    16) Please post the memory dump file: %SystemRoot%\MEMORY.DMP or C:\Windows\MEMORY.DMP
    File explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.
    Use a one drive or drop box share link to post the results.

    17) The Windows version is 1703. Did you want to upgrade to 1709?

    18) What is the graphics card history. Which card were you using? Had you switched graphic card manufacturers? If you switched what was the approximate date?


    atikmdag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) AMD Support and Radeon Software Driver Download
    Get from OEM for laptops
    atikmpag.sys ATI Video driver (remove the Catalyst Control Center and only install the Display Driver) AMD Support and Radeon Software Driver Download
    Get from OEM for laptops
    Code: 9/10/2017 6:54 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1000007e P2: ffffffffc0000005 P3: fffff806853064bc P4: ffffda0010c72dc8 P5: ffffda0010c72610 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\091017-5546-01.dmp \\?\C:\Windows\Temp\WER-7671-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27AC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27BB.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27CC.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1000007e_b4ff83df62ed186f87c730259f2a2bbe9e259_00000000_cab_17e82848 Analysis symbol: Rechecking for solution: 0 Report Id: 4b33e13d-b936-4a51-b7ee-b8c3eb37ae97 Report Status: 2049 Hashed bucket:9/10/2017 6:54 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1000007e P2: ffffffffc0000005 P3: fffff806853064bc P4: ffffda0010c72dc8 P5: ffffda0010c72610 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\091017-5546-01.dmp \\?\C:\Windows\Temp\WER-7671-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27AC.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27BB.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27CC.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1000007e_b4ff83df62ed186f87c730259f2a2bbe9e259_00000000_031427cb Analysis symbol: Rechecking for solution: 0 Report Id: 4b33e13d-b936-4a51-b7ee-b8c3eb37ae97 Report Status: 4 Hashed bucket: 8/8/2017 11:12 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: 6e1 P4: 8f7e430 P5: ffffaf807c211000 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\080817-6250-01.dmp \\?\C:\Windows\Temp\WER-7609-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AD8.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AF8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B08.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_12b_ff903a964c763a8fe11411e258c9775db238d4_00000000_cab_17c42c30 Analysis symbol: Rechecking for solution: 0 Report Id: a03dad38-2cfb-43e6-b9bc-eb829227c650 Report Status: 2049 Hashed bucket: 8/8/2017 11:12 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 12b P2: ffffffffc00002c4 P3: 6e1 P4: 8f7e430 P5: ffffaf807c211000 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\080817-6250-01.dmp \\?\C:\Windows\Temp\WER-7609-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AD8.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AF8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B08.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_12b_ff903a964c763a8fe11411e258c9775db238d4_00000000_02d82b07 Analysis symbol: Rechecking for solution: 0 Report Id: a03dad38-2cfb-43e6-b9bc-eb829227c650 Report Status: 4 Hashed bucket: 9/10/2017 5:24 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff80b8c1e10b5 P4: 0 P5: ffffffffffffffff P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\091017-5859-01.dmp \\?\C:\Windows\Temp\WER-7359-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28E4.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2904.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2914.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_1e_8eb4efdb54bbb65f648b1657c72fdf3efb5e3736_00000000_cab_17f429af Analysis symbol: Rechecking for solution: 0 Report Id: 133c843b-5813-4970-9739-fe798087f652 Report Status: 2049 Hashed bucket: 9/10/2017 5:24 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 1e P2: ffffffffc0000005 P3: fffff80b8c1e10b5 P4: 0 P5: ffffffffffffffff P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\091017-5859-01.dmp \\?\C:\Windows\Temp\WER-7359-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28E4.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2904.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2914.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_1e_8eb4efdb54bbb65f648b1657c72fdf3efb5e3736_00000000_03142913 Analysis symbol: Rechecking for solution: 0 Report Id: 133c843b-5813-4970-9739-fe798087f652 Report Status: 4 Hashed bucket: 8/25/2017 7:21 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: 80000003 P3: fffff8004730cae5 P4: ffffcf00c3a38a30 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\082517-5437-01.dmp \\?\C:\Windows\Temp\WER-7609-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26B5.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26B8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C8.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_c94f9490411bfbadaaf8bf9fd4529914a8ded46_00000000_cab_086edb81 Analysis symbol: Rechecking for solution: 0 Report Id: b61388a2-b00e-40e7-8273-09008f404ecf Report Status: 2049 Hashed bucket: 8/25/2017 7:18 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: 80000003 P3: fffff8004730cae5 P4: ffffcf00c3a38a30 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\082517-5437-01.dmp \\?\C:\Windows\Temp\WER-7609-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26B5.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26B8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26C8.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_c94f9490411bfbadaaf8bf9fd4529914a8ded46_00000000_031c26c1 Analysis symbol: Rechecking for solution: 0 Report Id: b61388a2-b00e-40e7-8273-09008f404ecf Report Status: 4 Hashed bucket: 10/27/2017 1:57 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff800c48ec7cf P4: ffff8381f5e75470 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102717-5875-01.dmp \\?\C:\Windows\Temp\WER-8453-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER342F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER343F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER344F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_504a3064dfa8b088a758c9ec3178da80c37efbc9_00000000_cab_18bc34fa Analysis symbol: Rechecking for solution: 0 Report Id: 804dba2a-6318-42f8-9cc8-15aa183fe4c8 Report Status: 2049 Hashed bucket: 10/27/2017 1:57 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff800c48ec7cf P4: ffff8381f5e75470 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102717-5875-01.dmp \\?\C:\Windows\Temp\WER-8453-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER342F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER343F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER344F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_504a3064dfa8b088a758c9ec3178da80c37efbc9_00000000_0320344e Analysis symbol: Rechecking for solution: 0 Report Id: 804dba2a-6318-42f8-9cc8-15aa183fe4c8 Report Status: 4 Hashed bucket: 9/28/2017 8:45 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff8036e0a1934 P4: ffffb1808d49fef0 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\092817-5578-01.dmp \\?\C:\Windows\Temp\WER-7703-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DE6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DF5.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E06.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_3b_a3d77b7ba177177f4a6bc9979c354d63a5361b8_00000000_cab_18142e53 Analysis symbol: Rechecking for solution: 0 Report Id: 9172cb4b-4e11-47bc-aed0-8237531349ba Report Status: 2049 Hashed bucket: 9/28/2017 8:45 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 3b P2: c0000005 P3: fffff8036e0a1934 P4: ffffb1808d49fef0 P5: 0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\092817-5578-01.dmp \\?\C:\Windows\Temp\WER-7703-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DE6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2DF5.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2E06.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_3b_a3d77b7ba177177f4a6bc9979c354d63a5361b8_00000000_03142e05 Analysis symbol: Rechecking for solution: 0 Report Id: 9172cb4b-4e11-47bc-aed0-8237531349ba Report Status: 4 Hashed bucket: 10/24/2017 7:14 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: ffffe201a73dce48 P3: 2 P4: 0 P5: fffff802886ae937 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102417-5281-01.dmp \\?\C:\Windows\Temp\WER-7546-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2858.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2867.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2878.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_d8f62bdab0be50915a4b30a93e3d581f868592_00000000_cab_16dc2904 Analysis symbol: Rechecking for solution: 0 Report Id: de855408-ce8d-4096-804e-a58218f6c518 Report Status: 2049 Hashed bucket: 10/24/2017 7:14 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: ffffe201a73dce48 P3: 2 P4: 0 P5: fffff802886ae937 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102417-5281-01.dmp \\?\C:\Windows\Temp\WER-7546-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2858.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2867.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2878.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_d8f62bdab0be50915a4b30a93e3d581f868592_00000000_03202877 Analysis symbol: Rechecking for solution: 0 Report Id: de855408-ce8d-4096-804e-a58218f6c518 Report Status: 4 Hashed bucket: 10/25/2017 11:25 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: ffffe40723231c00 P3: 2 P4: 0 P5: fffff803a28f75f0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102517-5546-01.dmp \\?\C:\Windows\Temp\WER-7531-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2819.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2829.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER282A.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_54d77f9af6a109fbbbefe55367483767274f1b_00000000_cab_164828f4 Analysis symbol: Rechecking for solution: 0 Report Id: b9245e60-b3fa-471c-b878-d23bf7879a09 Report Status: 2049 Hashed bucket: 10/25/2017 11:25 AM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: ffffe40723231c00 P3: 2 P4: 0 P5: fffff803a28f75f0 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102517-5546-01.dmp \\?\C:\Windows\Temp\WER-7531-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2819.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2829.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER282A.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_a_54d77f9af6a109fbbbefe55367483767274f1b_00000000_03202829 Analysis symbol: Rechecking for solution: 0 Report Id: b9245e60-b3fa-471c-b878-d23bf7879a09 Report Status: 4 Hashed bucket: 10/3/2017 8:18 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: be P2: ffffac0400d65f10 P3: 8a00000004300121 P4: ffffb581a43c7030 P5: a P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\100317-5546-01.dmp \\?\C:\Windows\Temp\WER-7750-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28A6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28B5.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28C6.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_be_30b3215b0b91c15dc57e6a425a5be1b3ca118a_00000000_cab_16382961 Analysis symbol: Rechecking for solution: 0 Report Id: 2ac7f802-9df4-4f1a-a7a0-bfe7af6c502a Report Status: 2049 Hashed bucket: 10/3/2017 8:18 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: be P2: ffffac0400d65f10 P3: 8a00000004300121 P4: ffffb581a43c7030 P5: a P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\100317-5546-01.dmp \\?\C:\Windows\Temp\WER-7750-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28A6.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28B5.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER28C6.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_be_30b3215b0b91c15dc57e6a425a5be1b3ca118a_00000000_032428c5 Analysis symbol: Rechecking for solution: 0 Report Id: 2ac7f802-9df4-4f1a-a7a0-bfe7af6c502a Report Status: 4 Hashed bucket: 10/27/2017 3:37 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: be P2: fffffb7fffec1fe8 P3: 8a00000003f00121 P4: ffffcf00a51b4670 P5: a P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102717-5406-01.dmp \\?\C:\Windows\Temp\WER-6000-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER271F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER272F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER273F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_be_db2f199c22f94a43aa7febac4557a915fc39896_00000000_cab_163427ea Analysis symbol: Rechecking for solution: 0 Report Id: 159fde04-408c-4004-87f1-8abb24634d26 Report Status: 2049 Hashed bucket: 10/27/2017 3:37 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: be P2: fffffb7fffec1fe8 P3: 8a00000003f00121 P4: ffffcf00a51b4670 P5: a P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\102717-5406-01.dmp \\?\C:\Windows\Temp\WER-6000-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER271F.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER272F.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER273F.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_be_db2f199c22f94a43aa7febac4557a915fc39896_00000000_0328274e Analysis symbol: Rechecking for solution: 0 Report Id: 159fde04-408c-4004-87f1-8abb24634d26 Report Status: 4 Hashed bucket: 9/29/2017 5:36 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 100 P3: 2 P4: 0 P5: fffff80480763cc5 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\092917-5578-01.dmp \\?\C:\Windows\Temp\WER-7125-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27DB.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27DB.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27DC.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_d1_8774b9384e88e1ba8a550774cf483a41887d150_00000000_cab_16302877 Analysis symbol: Rechecking for solution: 0 Report Id: b248250b-b0ab-4ffa-8c0f-337ef9a445c8 Report Status: 2049 Hashed bucket: 9/29/2017 5:36 PM Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: d1 P2: 100 P3: 2 P4: 0 P5: fffff80480763cc5 P6: 10_0_15063 P7: 0_0 P8: 256_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\092917-5578-01.dmp \\?\C:\Windows\Temp\WER-7125-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27DB.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27DB.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER27DC.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_d1_8774b9384e88e1ba8a550774cf483a41887d150_00000000_031827db Analysis symbol: Rechecking for solution: 0 Report Id: b248250b-b0ab-4ffa-8c0f-337ef9a445c8 Report Status: 4 Hashed bucket:[/quote] Code: Name Intel(R) HD Graphics 4600PNP Device ID PCI\VEN_8086&DEV_0412&SUBSYS_D0001458&REV_06\3&11583659&0&10 Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible Adapter Description Intel(R) HD Graphics 4600 Adapter RAM 1.00 GB (1,073,741,824 bytes) Installed Drivers igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim32,igd10iumd32,igd10iumd32,igd12umd32 Driver Version 20.19.15.4531 INF File oem23.inf (iHSWD_w10 section) Color Planes Not Available Color Table Entries Not Available Resolution Not Available Bits/Pixel Not Available Memory Address 0xF7400000-0xF77FFFFF Memory Address 0xD0000000-0xDFFFFFFF I/O Port 0x0000FFC0-0x0000FFFF IRQ Channel IRQ 4294967289 Driver c:\windows\system32\drivers\igdkmd64.sys (20.19.15.4531, 7.60 MB (7,966,192 bytes), 11/2/2016 3:05 AM) Name NVIDIA GeForce GTX 1080 Ti PNP Device ID PCI\VEN_10DE&DEV_1B06&SUBSYS_374E1458&REV_A1\4&1286464&0&0008 Adapter Type GeForce GTX 1080 Ti, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1080 Ti Adapter RAM (1,048,576) bytes Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll Driver Version 23.21.13.8800 INF File oem37.inf (Section136 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 2560 x 1440 x 143 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF70FFFFF Memory Address 0xE0000000-0xF1FFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000EFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvlddmkm.sys (23.21.13.8800, 16.14 MB (16,924,088 bytes), 10/24/2017 12:53 PM)[/quote]
     
    zbook, Oct 28, 2017
    #6
  7. Wow zbook this might be the best response I've gotten to anything, ever. It'll probably take me a few days to get through all the troubleshooting, but I'll keep good documentation of the process. Thank you so much and I'll post back once I get my results!
     
    juggernats, Oct 28, 2017
    #7
  8. Multiple BSOD Errors - Suspected Hardware issue

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>
     
    juggernats, Oct 28, 2017
    #8
  9. Updated BIOS to most recent version available from Gigabyte. It's now reflected in my system information. CMOS was cleared and BIOS is at default settings.

    GA-Z97X-Gaming 5 (rev. 1.0) | Motherboard - GIGABYTE


    There doesn't appear to be any issues with the storage disks. Results below:

    chkdsk D.txtchkdsk C.txtchkdsk E.txtHDTune Results.docx
     
    juggernats, Oct 29, 2017
    #9
  10. 18) - I switched from an AMD R9 290 to an NVIDIA Geforce 1080ti on approximately September 13th, 2017. This has resolved some of my BSOD issues and they are now much less frequent. However, I'm still experiencing a number of crashes to desktop when playing games.
     
    juggernats, Oct 29, 2017
    #11
  11. zbook New Member
    1) Open file explorer > this PC > C: > in the right upper corner search for each:
    atikmdag and atikmdag.sysatikmpag and atikmpag.sys
    Post results into the thread.

    2) For HD Tune please post images of health and benchmark tests.

    3) Uninstall everything Nvidia using Display driver uninstaller.
    4) Uninstall everything AMD using Display driver uninstaller

    5) Install new Nvidia drivers from the computer manufacturer's/motherboard manufacturer website or from the Nvidia website.
    The computer manufacturer's/motherboard manufacturer's web site is preferred.
    Enter the computer's serial or product number or the model and the operating system to view available drivers.
    If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.
    Official Display Driver Uninstaller DDU Download
    Display Driver Uninstaller Download version 17.0.7.2
    Display Driver Uninstaller: How to use - Windows 7 Help Forums
    NVIDIA

    nvlddmkm.sys nVidia Video drivers Download Drivers | NVIDIA
    Get from OEM for laptops
    Code: Name NVIDIA GeForce GTX 1080 TiPNP Device ID PCI\VEN_10DE&DEV_1B06&SUBSYS_374E1458&REV_A1\4&1286464&0&0008 Adapter Type GeForce GTX 1080 Ti, NVIDIA compatible Adapter Description NVIDIA GeForce GTX 1080 Ti Adapter RAM (1,048,576) bytes Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvldumd.dll Driver Version 23.21.13.8800 INF File oem37.inf (Section136 section) Color Planes Not Available Color Table Entries 4294967296 Resolution 2560 x 1440 x 143 hertz Bits/Pixel 32 Memory Address 0xF6000000-0xF70FFFFF Memory Address 0xE0000000-0xF1FFFFFF Memory Address 0xF0000000-0xF1FFFFFF I/O Port 0x0000E000-0x0000EFFF IRQ Channel IRQ 16 I/O Port 0x000003B0-0x000003BB I/O Port 0x000003C0-0x000003DF Memory Address 0xA0000-0xBFFFF Driver c:\windows\system32\driverstore\filerepository\nv_dispi.inf_amd64_2e44aad2706ac9ff\nvlddmkm.sys (23.21.13.8800, 16.14 MB (16,924,088 bytes), 10/24/2017 12:53 PM)[/quote]
     
    zbook, Oct 29, 2017
    #12
  12. Multiple BSOD Errors - Suspected Hardware issue

    Posting a new dm log collector file since I've had a couple of blue-screens since the last update. Let me know if I should pull the MEMORY.DMP file again.

    Since my last update, I've performed the following:
    1. Ran DDU to remove all AMD and NVIDIA drivers and Clean-installed the newest NVIDIA driver from their website.
    2. Completed the HDTune testing on all drives. (Attachment showing results included below)
    3. Checked for old AMD driver files (atikmdag, etc.) (None were found, see attachment below)

    The last thing I have on your suggested list the the MemTest86, which I'm going to start tonight.

    Again, thank you so much for your help with this. I'm really hoping we can get to the bottom of the issue.
     
    juggernats, Nov 17, 2017
    #13
  13. zbook New Member
    The dumps, event logs, windows error reporting all display the last crash and BSOD were on 11/10/2017.
    That is 1 week without a windows report of a crash in the logs.
    Were you referring to application crashes or something else?

    The computer's windows: Version 10.0.15063 Build 15063
    Are you considering upgrading from 1703 > 1709?
     
    zbook, Nov 17, 2017
    #14
  14. I did have a crash where everything locked up and I got the sound I associate with BSOD (loud buzzing from speakers). However, it never blue screened and I decided to power cycle after a few minutes.

    I finally completed MemTest and it looks like I found the culprit. I had two errors on my 8th pass. See attached picture. Do you think this is the most likely cause for my crashes? If so, I'll order some new DIMMs today.

    Thanks again for all your help with this.
     
    juggernats, Nov 17, 2017
    #15
Thema:

Multiple BSOD Errors - Suspected Hardware issue

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