Windows 10: my files and photos are gone

Hope you can help, my google account , *** Email address is removed for privacy ***opened in April of 2007, has been taken and used by an ex lover. I started noticing things weren't right on june 28, 2019 when i had 5 facebook accounts and his name and number were there too. i have a protective order in place that states he can not, be on my devices or email. he still is. i can no longer access all my photos and files say i have no access or they are in some weird code. it started w my laptop which he had plenty of access to my account. google isn't letting me in, since i've gone through 4 different phones countless new emails.

Anyway, i need to know how to find his location so they can stop him. its very disruptive, invasive and wrong.and frankly, im about to loose my effing mind... anyway to recover my account. or get my files and photos back???????

thank you for your time.

contact me please *** Email address is removed for privacy ***

:)

 

Photo app is gone

@Lenoveo, it's actually named 'Photos' with an 's'. Is it really missing, or is it just the Tile on Start that's gone? Try typing photos in the Cortana/Search box next to Start and see if it finds it. If it does appear in the list you can right-click on it and 'Pin to Start' (or the taskbar). If it doesn't, try Brink's 'App reset' tutorial.

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

How to get rid of raw file support in windows photo viewer?




I have downloaded this, and it did not work; photo viewer is not in the list of programs in Open With or Default App. I used option 2 step 3, followed by step 5 to 9.