Windows 10: New laptop - problem with windows update

Hi. I have a new HP laptop running windows 10 home. Its currently at 1709 16299.15.

So i just started setting it up and I'm having problems with windows update it keeps downloading an update over and over and fails to install it. The update is KB4088776. Gives error message 0x80246010. There is also 8043 listed in history stating a restart is necessary but its been restarted 15 times.

I tried the troubleshooter, downloading the update manually (says its already installed) and brinks win update reset bat file. Nothing works.

Keep getting this over and over:

:)

 

New laptop with windows 10. Set up problem

Hi,

Thank you for posting in Microsoft Community.

Its unfortunate that you are facing this issue and we in Community will try to help you in the best possible way.

Share this information to assist you better.

• Where are you trying set up the email account? Mail app or Outlook.com?
• Are trying to create an alias in Outlook?

As per the problem 2: The issue might have caused due to corrupted Windows update components.

A. Check whether the Windows date and Time set to Automatic and synced.

B. Disconnect all the peripheral devices except for the mouse and keyboard.

C. Update all your computer's drivers from manufacturer’s website.

D. Follow these steps to run the Windows inbuilt troubleshooter:

Method 1

I suggest you to perform the Windows Update troubleshooter and check the Windows Installer services status.

Step 1: Try to run the Windows update troubleshooter and check if it helps.

1. Tap on Windows Key and click on search bar.

2. Type “Troubleshooting” without the quotes and click on
Troubleshooting.

3. Then click on View All on the left panel of the screen.

4. Click on Windows Update.

5. Click on Next and follow the prompts to run the troubleshooter

Your reply is very important to ensure a proper resolution. Please get back to us with the above information to assist you accordingly.

 

New laptop with windows 10. Set up problem

Problem1

Trying to setup email account, will not receive emails, page says 'not synced yet'

error message. 'cannot connect to imap.gmail.com' error code 0x80072ee2

I was able to add another account with a bigpond email address, this worked fine.

Problem2

I need to upgrade to Windows 10 Pro. But I can't do that until Windows 10 is upgraded to the latest version.

Some auto updates happened yesterday, but all updates are frozen at 72% today

Any tips would be appreciated.

 

Hi, 8043 is presumably this:
https://support.microsoft.com/en-gb/...version-1709-d

No problems reported here:
KB4058043 Store reliability improvements for Windows 10 v1709 - Windows 10 Forums

Certain updates (see the thread per update per build in the News section here) were reported as showing a restart was necessary, but were in fact successfully installed.

- Try uninstalling it first, then manually installing it.

When I experienced that with one, I uninstalled it (Control Panel) then reinstalled it (probably manually).

0x80246010 appears related to Windows Update but doesn't occur in the (very) big reference of Windows error numbers.

- presumably this:
Reset Windows Update in Windows 10 Windows 10 Tutorials

 

Sorry I meant KB4058043 regarding 8043.

I'll uninstall KB4088776 to see if I can reinstall it after restart though I think I tried already.

 

(Post above has been slightly updated- crossed with yours)
You could try this:
https://support.microsoft.com/en-gb/...troubleshooter

Windows 10 Updates fail - Spiceworks

 

Ok so I uninstalled 8776 restarted and computer went into temp profile, restarted again and when into right account. Checked and it was uninstalled then I installed it through windows, it installed and then restart and it showing the same thing as above. I've tried that troubleshooter before I'll try it again.

 

Try uninstalling it, then running Brink's script followed by Disk Cleanup, then restart, then installing it.

 

Okay so I ran the troubleshooter it found some problems and fixed but didn't work. I ran the bat file, unblocked it, ran as admin restart and still showing the same thing. So I'll try new sequence that you gave.

 

With disk cleanup, what should I be looking to clean? It's not offering windows update related files.

 

I think I'm going to do a factory image restore and just start over. I'm pretty sure the updates did get interrupted which I guess led to this. Anyway, thanks for the help!

 

Sorry to run off like that that I just lost patience with it. I had been working on it for a couple of hours before. I did a factory restore and all updates after were successful. I think what happened is I may have uninstalled some mcafee bloatware in the middle of the updates and mindlessly restarted and messed them up. Thanks a lot for your help dalchina.

 

That's ok. To defend yourself against anything from disk failure to bad updates and even -er- your own mistakes- which can happen! we urge users to routinely use disk imaging (Macrium Reflect (free) - or others- +external storage for disk image sets).

Given a disk image, you can restore Windows, your disk or partitions to a previously known working state quickly wthout technical help. This can save clean installing Windows.

 

Yup I agree totally.

A week ago I did a dumb move and updated the bios on my HP-15 laptop... this bios deals with spectre. It turned my laptop into something unusable... very noisy fan, running hot and slow.

So I decided to rollback/downgrade the bios (which I thought was an option) and it turns out HP does not allow it with their bios in general especially if they have security fixes and this is a major critical security fix. In troubleshooting the issue initially, I tried to re-image the laptop but the image failed... it was missing something but as far as I recall when I tested it after doing it it was fine. So my Macrium backup failed - most likely I did something wrong. I keep all my files backed up on USB flash drive separate from this so this was not the end of the world in any case.

So in the end, I determined that the issue was either the new bios, hardware failure or dust but latter most unlikely. Could not disassemble laptop because could not undo screws near dvd drive....did compressed air.. tend to doubt that is issue because it came on suddenly coinciding with bios update.

So after a few windows resets, clean installs, downgrades to 8.1 and back up...and even trying to hack the earlier bios bin file to make it downgradable... spending probably 20 hours on it... I bought a new laptop... at first a lenovo.. returned it and got an HP again (this one that had windows update issue - I hadn't backed it up yet because it was so early in the setup).. the cheapest one they have with an AMD processor.. and I love it. I will make sure that backup images are correct this time and I will never update the bios again which is my usual rule.

 

Hmm.. a bad experience you really don't want. My worst of 4 laptops now since Win 98 days was with Asus- mother board failed under warranty, then shortly afterwards. My current one (see specs) is actually by Clevo - designed for easy access with big removable back and good vents. Just don't like the USB slots on the right (vs mouse, and DVD drawer also on that side).