Windows 10: New late model HP Laptop will not (intermittently) come out of sleep when opening screen/cover

The subject says it all.....

:)

 

New late model HP Laptop will not (intermittently) come out of sleep when opening screen/cover

Hi Stephen. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.

I will give you all possible fixes for Sleep, based on ten years troubleshooting it almost daily. If you need help performing any step just ask back:

First confirm you have the Sleep options configured correctly as shown here:

https://www.tenforums.com/tutorials/2843-change....

Remember also that it must be set to Sleep when you close the lid for it to wake when the lid opens, and that not all PC's can do this. Did it do so previously?

You might want to try Hibernate to succeed Sleep, or use Hibernate in place of Sleep - it's just a deeper sleep that actually powers off because desktop stored in RAM during sleep is written to hard drive hiberfile then powered off.

Most Sleep problems are caused by the Display driver, so try updating yours from the PC or Device maker's Support Downloads web page for your full model number, Serial Number or Dell Service tag. While there make sure you have the latest BIOS, Chipset, Network,
Sound, USB and all other drivers by comparing those posted for download with the version and date of the corresponding ones in the Device Manager.

If that doesn't help then in Device Manager on Display device Driver tab choose Roll back, Uninstall (then restart to reinstall) or try another one previously installed at Device Manager>Display adapter>Driver>Update Driver>Browse>Let me pick.

In addition there are steps here to specifically troubleshoot Sleep mode problems:

http://www.makeuseof.com/tag/fix-windows-10-sle...

What I do is go into Advanced Power options and set Display and Sleep to 1 minutes, Hibernate to 2 minutes, then after completing each step restart the PC and observe what happens for 3 minutes.

Also did it previously work? Do you have a System Restore point from when it did?http://home.bt.com/tech-gadgets/computing/how-t...

This may have been caused by Windows Updates. Check which Updates were installed right before the problem began, and if necessary uninstall them from Settings > Update & Security > Windows Update > Installed Update History.

You can also try to roll back using System Restore to a point before this began:
http://home.bt.com/tech-gadgets/computing/how-t...

Then if an Update reinstalls and causes the same problem uninstall or roll it back again, then immediately hide it using the Hide Updates tool from Method Two here:

https://www.askvg.com/fixing-windows-10-automat...

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

________________________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly
research any product advertised on the sites before you decide to download and install it.

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd

 

Dad needs a new laptop. Any suggestions?

what i wouldn't buy

I would suggest steering away from any HP dvXXXX models, a lot of them have been having problems lately, by this i mean i have had a lot of HP dvXXXX model laptops come in for repairs recently.