Windows 10: No USB in Power Options, Advanced settings

I have an ASUS Zenbook, Windows 10 Home 64bit.


I wanted to adjust the USB settings, specifically to have the USB shutoff while in sleep mode. I believe the USB is still being powered as my battery drains when I have a mouse plugged in, even it is off. Originally my problem was with headphones plugged in the laptop, the battery would drain significantly in sleep mode and Hibernation. I believe headphones are powered by the USB power delivery.


Everything I look into says go to advanced power settings and change it there. My settings do not have that option. I have Balanced power (only): Desktop background settings, sleep, power buttons and lid, display, and battery.

:)

 

No power at usb

Hi,

Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

"I have checked and followed the instructions in Device Manager, Trouble shooting , settings, update driver and audio within the computer

Also various links within this forum with no success"

What troubleshooting steps did you try to resolve the issue?

I would suggest you to run the hardware and device troubleshooter and check:

Try these steps to run the troubleshooter:

• Type troubleshooting in the search bar.
  
• Click view all in the left panel.
• Select ‘Hardware and devices' and follow the on-screen instructions.
  

If you think that it is the power that is causing this, run the Power Troubleshooter.

• Open Control Panel.
• Type “Troubleshooting” in the search bar and press “Enter”.
• In the “Troubleshooting” window, click on “View All” on the left pane.
• Click on “Power”.
• Click on “Advanced” and then click on “Run as Administrator”.
• Click “Next” and follow the on-screen instructions to complete the troubleshooting process.

I would suggest you to restore default settings of power plan and check if it helps.

• Open Control Panel.
• Click on the Power Options icon.
• Click on Change advanced power settings.
• Select the option “Restore default settings for this plan”.

Hope this post is helpful. Get back to us with the results. We are happy to help.

 

Problem with Advanced Power Settings

For System file checker error :
Right Click Start Menu, type services.msc and press Enter.
Look down the list for Windows Modules Installer make sure it is set to manual.

DISM Error 87 may be due to putting it in wrong.

It is looking more like need to repair this install. Windows 10 came on this when you bought it used. correct ? Either try Recovery options to reset the laptop without loosing any files. I do not know if upgrade was most likely done first as it is an older laptop, it should of been done first as you had to, to be activated then.

Option # 2 since i believe it is not UEFI BIOS Reset Windows 10


Also suggest if you do not already have to make a disc or USB Bootable Flash Drive, good to have.
https://www.tenforums.com/tutorials/9...-download.html

 

Can't Change Power Settings

Thank you for the quick response. We will now move to the second phase of troubleshooting. We suggest that you follow the steps provided below:

Method 1: Run the Power Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with your system's power settings. Here's how:

• In the search box, type troubleshooting, and then click
  Troubleshooting.
• Click on the view all option on the left panel.
• Run the Power troubleshooter.

Method 2: Customize Power options.

If issue persists, the the following steps and check.

• In the search box, type Power options, and then click.
• Click on choose when to turn off display from the left pane.
• Click on Restore default settings for this plan.
• Click on Change advance power settings.
• Scroll down and expand Power buttons and lid.
• Expand Power button actions.
• Click on the Setting and set it to Shut down.

Update us with the outcome so we can provide further assistance.