Windows 10: ntoskrnl.exe Causing My PC to crash

I recently bought a new GPU because I thought my GPU was causing crashes while playing. Then I ran WInCrashReport and it told me that ntoskrnl.exe is causing my PC to crash and I do not know how to fix it



:)

 

[BSOD] SYSTEM_SERVICE_EXCEPTION 00000000`c0000096 ntoskrnl.exe

https://1drv.ms/u/s!AitL2pVJCB_LokJzYyXxyxVfaMF3

my pc crashed again. It didn't have driver verifier on for reasons I stated before.

The driver that's causing the issue is clearly:

ntoskrnl.exe

Can you help me fix it?

 

Blue Screen of Death (DRIVER_POWER_STATE_FAILURE)

Hello

My laptop has been facing issues lately, whenever I were to use the battery and charged my laptop, my laptop would just crash and showed me a blue screen. I did some digging and used BlueScreenView and turns out it was caused by ntoskrnl.exe.

Bug Check String: DRIVER_POWER_STATE_FAILURE

Bug Check Code: 0x0000009f

Parameter 1: 00000000`00000003

Parameter 2: ffffc581`165a6060

Parameter 3: fffff800`569267f0

Parameter 4: ffffc581`1db404f0

Caused By Driver: ntoskrnl.exe

Caused By Address: ntoskrnl.exe+1640e0

Processor: x64

Crash Address: ntoskrnl.exe+1640e0

Moved from Windows / Windows 10 / Devices & drivers )

 

Hi antmann157,

Welcome to the 10forums and apologies for the delay.

Are you still in need of help?

 

yes thanks. Sorry for the reply a day later but here is a link to my dump files. I already updated my BIOS.
https://mymdc-my.sharepoint.com/pers...b9db2006&rev=1

 

Please read How to upload files

 

Here is the file to my attachments. Thanks

 

I've followed the format and posted the file above. Thanks

 

The errors are 0x124 WHEA_UNCORRECTABLE_ERROR (Windows Hardware Error Architecture)
This means that there are problems with your hardware, but this error is also caused by overclocking, faulty drivers, overheating, improper seating or BIOS problems.





STOP 0x124 Troubleshooting

Read carefully before proceeding.

*Arrow Check Disk (chkdsk) - Read Event Viewer Log - Windows 7 Help Forums






FOUR

GPU TEST


Run FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if overheating occurs.
Make a photo of the result and post it.

In Furmark you can find a tool called 'GPU-Z' (if you want to install GPU-Z is up to you), when GPU-Z is open click on the 'Sensors' tab, on this tab you can monitor

• the frequency of the GPU,
• the GPU memory clock,
• the temperature,
• the power,
• the load on the GPU,
• Etc.

I would like you to make a screenshot of GPU-Z after you have either cancelled Furmark for any reason or Furmark is finished, post this screenshot in your next reply with the result of Furmark.



Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

 

For how long do i stress test the cpu?

 

Everything you need to know is described in the tutorials.

 

Sorry for not logging on in a while but I tried to run the stress test but my cpu got to a temp of 96c so i stopped the test because i'm scared it'll fail on me.

 

When did you last time clean your system or replaced thermal paste?
Or is the cooler not on 100% when the CPU is under load?

 

its on 100% last time I put thermal paste was 6 months ago and i haven't really cleaned my PC since I got a new case and gpu two months ago.

 

Then there is something wrong with your cooler, you did remove any overclock present?