Windows 10: PC reboots regularly with no warning - no BSOD

Discus and support PC reboots regularly with no warning - no BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; Initially I was getting BSODs that did not specify the cause outside of various kernel drivers. I used Whocrashed and BlueScreenview to try to diagnose... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by robertheadley, May 26, 2016.

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  1. ROBERTHEADLEY
    robertheadley Win User

    PC reboots regularly with no warning - no BSOD


    Initially I was getting BSODs that did not specify the cause outside of various kernel drivers. I used Whocrashed and BlueScreenview to try to diagnose the problem but no such luck. Then I tried just updating my drivers, and that is when the reboots started.

    :)
     
    robertheadley, May 26, 2016
    #1
  2. DOMINIC MOSS
    Dominic Moss Win User

    Windows now regularly re-starting with no warning

    Hi David,

    Replied too soon, I thought applying the changes you suggested would be the answer however my laptop just re-started again without being prompted and to make life even more interesting it then opened some apps that had been open and two that definitely hadn't
    - nice!

    I have lost count of how much time I waste either as a result of unexpected system issues, simply waiting for Excel, Word or any other app to open not to mention the infuriating and downright retarded way that Windows 10 presents options to the user. What
    an epic bag of spanners it all is. NOT HAPPY.
     
    Dominic Moss, May 26, 2016
    #2
  3. C8A1F2A5-41F1-4C8C-BA29-4BD7AD8A27D9
    c8a1f2a5-41f1-4c8c-ba29-4bd7ad8a27d9 Win User
    Windows now regularly re-starting with no warning

    If anyone needs cheering up don't think life is greener under the Apple Mac Orchard:

    Life in the High Sierra
     
    c8a1f2a5-41f1-4c8c-ba29-4bd7ad8a27d9, May 26, 2016
    #3
  4. AXE0
    axe0 New Member

    PC reboots regularly with no warning - no BSOD

    Hi robertheadly,.

    Welcome to the 10forums *Smile

    Please check in %systemroot%\minidump for dumps, if there are any present (of a recent date) select them > right click > send to > compressed (zipped) folder.

    Please boot in the BIOS, search for the 3.3v, 5v and 12v values and post them.

    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. Please note that the PSU, cooling system and other used stuff are NOT mentioned in the tool.How to fill in your system specs:

    PC reboots regularly with no warning - no BSOD [​IMG]


    PC reboots regularly with no warning - no BSOD [​IMG]
     
    axe0, May 27, 2016
    #4
  5. ROBERTHEADLEY
    robertheadley Win User
    12v = 12.249v
    5v = 5.016v
    3.3v = 3.376v
    Attachment 82336
    Attachment 82337
     
    robertheadley, May 29, 2016
    #5
  6. ROBERTHEADLEY
    robertheadley Win User
    I thought maybe that the problem went away after I re-seated the power cable. But I just had it happen after I resumed downloading a game on Steam. Any help?

    It happened again a few minutes later as I was trying to install windows debug tools. When it booted back up, the installation window was still there, so I think it is putting my computer into hibernate. So I reset the power settings to default to see if that helps.
     
    robertheadley, Jun 4, 2016
    #6
  7. AXE0
    axe0 New Member
    axe0, Jun 4, 2016
    #7
  8. ROBERTHEADLEY
    robertheadley Win User

    PC reboots regularly with no warning - no BSOD

    No, I don't have the necessary equipment for that. However I do monitor the voltages using speedfan. I have high end power supply.
     
    robertheadley, Jun 5, 2016
    #8
  9. AXE0
    axe0 New Member
    You likely know this: no program won't show data from the PSU + the BIOS is a better place to check the voltages.
     
    axe0, Jun 5, 2016
    #9
  10. ROBERTHEADLEY
    robertheadley Win User
    I removed driver verifier and I started getting Blue screens again. Attached the mini dump.
     
    robertheadley, Jun 11, 2016
    #10
  11. ROBERTHEADLEY
    robertheadley Win User
    Windows Debugger says ntkrnlmp.exe. How do I fix a ntkrnlmp.exe crash?
     
    robertheadley, Jun 11, 2016
    #11
  12. AXE0
    axe0 New Member
    Windows files are not the cause.

    You need to enable driver verifier, there was a memory access violation often caused by drivers




    PC reboots regularly with no warning - no BSOD [​IMG]
    Diagnostic Test
    PC reboots regularly with no warning - no BSOD [​IMG]
    DRIVER VERIFIER

    PC reboots regularly with no warning - no BSOD [​IMG]
    Warning Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.
    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.


    PC reboots regularly with no warning - no BSOD [​IMG]
    Note Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
     
    axe0, Jun 11, 2016
    #12
  13. ROBERTHEADLEY
    robertheadley Win User

    PC reboots regularly with no warning - no BSOD

    I had previous ran the bleepingcomputer driver verifier guide, and that is what was causing my computer to reboot instead of BSOD. When I disabled Driver Verifier it stopped rebooting, now BSOD. Hopefully, since yours has less options checked, it will not reboot. Thank you for helping me.
     
    robertheadley, Jun 11, 2016
    #13
  14. AXE0
    axe0 New Member
    Why did you enable driver verifier in the first place?
     
    axe0, Jun 11, 2016
    #14
  15. ROBERTHEADLEY
    robertheadley Win User
    Because I was getting BSODs.
     
    robertheadley, Jun 11, 2016
    #15
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