Windows 10: Programs not working

I can't open the memtest, I get the msi.dll error. I did the bootable iso on the usb stick and copied and pasted the dism info. It came up that the source files could not be found. Do I need to change the drive in command prompt to e drive where the iso is? Here is a link to the dism files Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

 

These are some dism commands that you can try:

Try the esd first.

dism /online /cleanup-image /RestoreHealth /limitaccess
For these look in file explorer > this PC > drive letter for the bootable windows 10 iso > change the letter in the command to this drive letter.
Dism /Online /Cleanup-Image /RestoreHealth /Source:wim*Biggrin:\sources\install.wim:1 /limitaccess (for this the source file for wim is on drive D)
Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:E:\Sources\Install.esd:1 /limitaccess (for this the source file for esd is on drive E)
Dism /Online /Cleanup-Image /RestoreHealth /Source:esd:C:\$Windows.~BT\Sources\Install.esd:1 /limitaccess

 

I have just done the wim one hope it works.

 

In post 26 there were steps listed to fix the operating system corruption.
Are you able to follow them?
In post 29 was the suggested dism repair command.

 

I have done everything in post 26, I pasted the link to onedrive for the files in the copy and paste that was in the post. I did all the seagate tests and they passed 100%. I have removed advanced system care and bitdefender and am now using windows defender. Nothing seems to work.

 

Did you perform steps 4 , 5 ,and 6?

Post 27 is empty.
Where are the results?

What happened with Memtest86+ version 5.01?

 

If possible troubleshoot so that you can use memtest86+ version 5.01
And if possible troubleshoot so that you can perform an in place upgrade repair.
What happened with the dism command?
Please post the results of Sea Tools for windows (images)
Have you been able to backup your files?

 

Memtest86+ version 5.01 won't work, I get the msi.dll error message when i try and open it. None of those dism links work either, It just says the source folder could not be found even though it is stated in the command. Here is another link to the files from the large command line in post 27 Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

 

Methods used to use Memtest86+ when initial attempts fail:


Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC Installation Upgrade Tutorials


Note
If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.


How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Performance Maintenance Tutorials


1. Try another USB stick
2. Try all USB ports (2.0 and 3.0)
3. Maybe when using UEFI Bios u have temporarly switch to Legacy in BIOS settings
4. Turn off temporarily fast boot, secure boot, CSM if enabled


The very last person that troubleshooted memtest86+version 5.01 used these troubleshooting steps:
"I enabled CSM and disabled Secure Boot."

Please post a URL link into the thread to view the drivers/bios for the computer.

 

I changed the boot up to the usb and re started the computer, it has now replaced windows and it is working perfectly. I did have a back up of my files etc and have now re installed them. Thankyou so much to you all for all your help, you are amazing.

 

That's great. You are welcome. Glad you got it fixed.

Please post an updated zip: BSOD - Posting Instructions - Windows 10 Forums

The Macrium you had tried with the failing drive.
If you are not yet familiar with usefulness of backup images please check out: Macrium
Macrium Software | Macrium Reflect Free

 

DESKTOP-F47722V-Wed_25_10_2017_125913_63.zipDESKTOP-F47722V-Wed_25_10_2017_125913_63.zip, here is the updated BSOD zip file. I am definitely getting the macrium software now, I have learn't a very valuable lesson. *Smile

 

The drive is a failing drive with:
1) Bad blocks
2) event viewer reports of possible corruption after a fresh installation
3) errors during paging operations
4) IO failure on volume C:

Make sure you have all files backed up.



Open administrative command prompt and run chkdsk /x /r on all drives
This may take many hours so plane to run overnight.
Look in event.vwr for the logs and post one drive or drop box share links in the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials


Run HDTune on all drives:

HD Tune website
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.


It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 General Tips Tutorials




Code: Event[959]: Log Name: System Source: Disk Date: 2017-10-25T10:29:37.245 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: An error was detected on device \Device\Harddisk0\DR0 during a paging operation. Event[960]: Log Name: System Source: Microsoft-Windows-Ntfs Date: 2017-10-25T10:29:37.248 Event ID: 140 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT AUTHORITY\SYSTEM Computer: DESKTOP-F47722V Description: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: C:, DeviceName: \Device\HarddiskVolume3. (A device which does not exist was specified.)[/quote]
Code: Event[975]: Log Name: System Source: Disk Date: 2017-10-25T10:45:50.144 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[976]: Log Name: System Source: Disk Date: 2017-10-25T10:45:53.956 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[977]: Log Name: System Source: Disk Date: 2017-10-25T10:46:00.367 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[978]: Log Name: System Source: Disk Date: 2017-10-25T10:46:04.231 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[979]: Log Name: System Source: Disk Date: 2017-10-25T10:46:08.068 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[980]: Log Name: System Source: Disk Date: 2017-10-25T10:46:14.486 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[981]: Log Name: System Source: Disk Date: 2017-10-25T10:46:18.353 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[982]: Log Name: System Source: Disk Date: 2017-10-25T10:46:22.167 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[983]: Log Name: System Source: Disk Date: 2017-10-25T10:46:25.989 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[984]: Log Name: System Source: Disk Date: 2017-10-25T10:46:29.808 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[985]: Log Name: System Source: Disk Date: 2017-10-25T10:46:33.641 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[986]: Log Name: System Source: Disk Date: 2017-10-25T10:46:37.472 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block. Event[987]: Log Name: System Source: Disk Date: 2017-10-25T10:46:41.288 Event ID: 7 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The device, \Device\Harddisk1\DR3, has a bad block.[/quote] Code: Event[478]: Log Name: System Source: Volsnap Date: 2017-10-25T07:32:42.097 Event ID: 14 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-F47722V Description: The shadow copies of volume C: were aborted because of an IO failure on volume C:.[/quote]

 

These are the screen shots from the HD tune, I haven't done the transfer rate, access time, burst rate or cpu usage as there was no options for them. What do I have to do to fix this now? I will do the chkdisk now and then post the result

 

The benchmarks were done in the first image.
When the Chkdsk /x /f /r has completed please use the information in this link to post the results into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials

Please uninstall Advanced System Care.