Windows 10: Random BSODs while using laptop

Discus and support Random BSODs while using laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; Ok so I copied the file to the desktop and tried the command, and it didn't work (See pic) . I've tried it a few times. Any ideas? Discussion in 'Windows 10 BSOD Crashes and Debugging' started by watewut10, Apr 23, 2016.

  1. watewut10 Win User

    Random BSODs while using laptop


    Ok so I copied the file to the desktop and tried the command, and it didn't work (See pic) . I've tried it a few times. Any ideas?
     
    watewut10, Apr 26, 2016
    #16
  2. axe0 New Member

    See if following helps
    Create a new folder on your desktop, put the file into the folder and try it again.

    I believe it doesn't matter what you name the folder, but most call it 'Temp' because they then easier remember what it is for.
     
  3. watewut10 Win User
    Ok I tried that and it still isn't working (See pic). I don't know why it isn't working! In the pic I also show the folder too.
     
    watewut10, Apr 27, 2016
    #18
  4. Ztruker Win User

    Random BSODs while using laptop

    Ztruker, Apr 27, 2016
    #19
  5. watewut10 Win User
    It is a .esd file. Also does that tutorial do the same thing? I just want to know why what i'm doing isn't working. Also my laptop got yet another BSOD today!
     
    watewut10, May 1, 2016
    #20
  6. Ztruker Win User
    Any chance you can make the ISO you are trying to use available for me to download somewhere, like OneDrive or DropBox? I'd like to compare it to the 32/64 bit Win 10 Pro ISO I have, see if any obvious differences. You can PM me the link instead of posting it here so I will be the only one who can get it. You can delete it as soon as I have it downloaded.


    Also, just realized your account name is Patch Julia. I believe you will need to enclose the full path in double quotes for it to work. Something like:

    Code: DISM /Online /Cleanup-Image /RestoreHealth /Source:ESD:"%USERPROFILE%\Desktop\Install.ESD":1 /LimitAccess[/quote] Also try this. If you can get it to work then the other should work:

    dism /Get-WimInfo /WimFile:"%USERPROFILE%\Desktop\Install.ESD" /index:1

    Make sure install.esd is on your desktop.
     
    Ztruker, May 1, 2016
    #21
  7. watewut10 Win User
    Well I used the files off of the Windows 10 USB that I made with the Windows 10 Media Creation Tool, so I don't know how to upload that. Also I moved the file back onto the desktop and tried that one other new command you mentioned, which appeared to have worked (See pic). However the main one didn't work and said the same thing which was it couldn't find the source file. I just don't understand this at all!
     
    watewut10, May 1, 2016
    #22
  8. Ztruker Win User

    Random BSODs while using laptop

    Download the correct ISO (32 or 64 nit, not both) via Option One here: Windows 10 ISO Download - Windows 10 Forums.

    Right click on the ISO and select Mount. When I do this I get the ISO mounted on N:, you will get a different drive letter.
    Run the command pointing to the install.esd on the mounted ISO, for instance, H:

    Code: DISM /Online /Cleanup-Image /RestoreHealth /Source:ESD:N:\Sources\Install.ESD:1 /LimitAccess[/quote] PS: To upload the ISo you are currently using, zip it then upload to OneDriv e or Dropbox or any media sharing site then PM me the link. Otherwise I'm out of ideas.
     
    Ztruker, May 2, 2016
    #23
  9. watewut10 Win User
    Ok so I downloaded the ISO and tried the command again, and it still didn't work (See pic). I don't understand this at all. Isn't it suppose to work? Also the other file wasn't an ISO as it was on my Windows 10 USB drive that I made with the Media Creation Tool awhile back, so I don't know how to upload that. Also that wasn't the issue, as the ISO that I did download today did the exact same thing!
     
    watewut10, May 2, 2016
    #24
  10. Ztruker Win User
    Ztruker, May 2, 2016
    #25
  11. watewut10 Win User
    Ok so I tried it and it looks like it worked! (See pic). So what should I do now?
     
    watewut10, May 2, 2016
    #26
  12. Ztruker Win User
    Now rerun sfc /scannow and see if all errors corrected.
     
    Ztruker, May 3, 2016
    #27
  13. watewut10 Win User

    Random BSODs while using laptop

    So I ran SFC and all looks good! Do you think fixing all of these corrupted files will make my computer have no more BSOD's?
     
    watewut10, May 3, 2016
    #28
  14. Ztruker Win User
    I think that is why axe0 had you run DISM, to repair a SFC problem seen in your CBS.log. Whether it fixes the BSOD problem or not remains to be seen.
     
    Ztruker, May 4, 2016
    #29
  15. axe0 New Member
    DISM is mainly used to restore the source of SFC when SFC cannot fix corruption.

    In most cases it doesn't, I have seen only a few cases where fixing the health of Windows did fix the BSODs.
     
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Random BSODs while using laptop

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