Windows 10: randomly crashes bluescreen error code DPC_WATHDOG_VIOLATION

i need help to resolve this problem i have.
i cant read the dmp files so i ask you guys to help me
i have had this problem in a month now and i have tryed everything at this point.
ree instaling windows, driver etc. watched vids on youtube but to no resolvement

here is the dmp file Dropbox - 091017-18375-01.dmp

thank you

:)

 

Error Code: 0xc0000023

I have no Bluescreens since my last reset and i guess that doesnt happen anymore because i had it like once or twice per day, but programms randomly close without an error message (mostly games) and i still get the Error code when using the Windows Memory
Diagnostics program

 

BSOD - ntoskrnl.exe

Hello!

I have an issue recently, my Lenovo X1 Carbon stops randomly with a BSOD IRQL_NOT_LESS_OR_EQUAL.

I have the dmp file checked with bluescreen viewer. I tried reinstalling windows, it did not help.

Bug check code: 0x0000000a

Parameter 1: 00000000`40a87446

Parameter 2: 00000000`00000002

Parameter 3: 00000000`00000001

Pararmeter 4: fffff802`a7755983

Caused by address (crash address): ntoskrnl.exe+175430

Memtest and checkdisk were fine, without error, drivers are up to date. Is it a hardware problem? Do you have any suggestions to solve the problem?

Thanks!

 

Welcome to the forums mats1995!

Don't use dropbox so can't see the logs. Two or three different solutions I found on Microsoft support though. Most of them point to driver issues. Have you tried : device manager > system devices > intel management engine interface > properties > driver. Uninstall it and either go to intel and get the newest one or you could try letting windows do it. Install and reboot.

 

Hi Mats1995,

In order for us to best help you, please run our log collector and post the resulting .zip file as an attachment.
Instructions are located here: BSOD - Posting Instructions - Windows 10 Forums

Looking at the crash dump you posted on dropbox, you are running into a DPC watchdog violation. This means that the system is spending too long processing work related to device interrupts.

The stack information shows that nvlddmkm.sys (nvidia display driver) is the likely culprit.

Code: 0: kd> knL # Child-SP RetAddr Call Site 00 fffff800`530462e8 fffff800`5103245d nt!KeBugCheckEx 01 fffff800`530462f0 fffff800`50f0b899 nt!KeAccumulateTicks+0x124f2d 02 fffff800`53046350 fffff800`50e1d676 nt!KeClockInterruptNotify+0x599 03 fffff800`53046660 fffff800`50ea5675 hal!HalpTimerClockInterrupt+0x56 04 fffff800`53046690 fffff800`51003bfa nt!KiCallInterruptServiceRoutine+0xa5 05 fffff800`530466d0 fffff800`51004047 nt!KiInterruptSubDispatchNoLockNoEtw+0xea 06 fffff800`53046720 fffff809`49649465 nt!KiInterruptDispatchNoLockNoEtw+0x37 07 fffff800`530468b8 fffff809`4966b0e3 nvlddmkm+0x1b9465 08 fffff800`530468c0 ffffe60e`7b52e000 nvlddmkm+0x1db0e3 09 fffff800`530468c8 00000000`00000000 0xffffe60e`7b52e000[/quote] Please ensure you are running the latest driver from Nvidia.

If you've overclocked your card, please reset everything to defaults. I'd also suggest monitoring the temperature of your GPU, this can be done with Nvidia's control panel or a 3rd party tool like HWMonitor.

 

Please see posting instructions: BSOD - Posting Instructions - Windows 10 Forums

 

i have the correct info for you guys. sorry for the dropbox link. i am new to this forum but ive now read the instuctions*Smile

 

The logs are in a foreign language an cannot be scanned or read. Please use English as the default language and re-post the zip so that the logs can be troubleshooted.:

Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

BSOD - Posting Instructions - Windows 10 Forums

 

here is the new file for you

 

Both crash dumps are showing your Nvidia display driver as the problem, I see you still haven't updated it as I suggested last week. Is there a reason you do not want to update your display driver?

 

no there is not. im about to instal them now, so i will come back if the problem stil is here. thanks for your help
update> i have no perfomed a clean install of the nvidia drivers so i hope this will resolve the problem

 

There were 2 bsod mini dump files that were debugged.
The debugging displayed 1 misbehaving hardware driver.
The logs indicated that Windows failed fast startup.
There was corruption noted in a registry hive.


Open administrative command prompt and type or copy and paste these commands:
1) sfc /scannow
2) dism /online /cleanup-image /restorehealth
3) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
4) chkdsk /x /f /r
This may take many hours so plan to run overnight.
5) Use the information in this link to find the chkdsk report in the event.vwr and post the report into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
6) The best way to fix the misbehaving Nvidia driver is to uninstall everything Nvidia using Display driver uninstaller and install new drivers from the computer manufacturer's website or from the Nvidia website.

The computer manufacturer's web site is preferred. Enter the computer's serial or product number and the operating system to view available drivers.

If you use the Nvidia web site be sure the "clean install" box is checked and only install the graphics driver and the physx driver.

Official Display Driver Uninstaller DDU Download
Display Driver Uninstaller Download version 17.0.7.2

Display Driver Uninstaller: How to use - Windows 7 Help Forums

NVIDIA

7) run one of the SMART tests on your drives: (free versions)

CrystalDiskInfo - Software - Crystal Dew World:
CrystalDiskInfo - Software - Crystal Dew World
Download Center - Crystal Dew World
Software - Crystal Dew World

HD Tune: HD Tune website

Hard Disk Sentinel - HDD health and temperature monitoring: Hard Disk Sentinel - HDD health and temperature monitoring

When the SMART test has completed open the Microsoft snipping tool and make images of the results to post into the thread.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials

Check the health,
scan for errors, no quick scan but full scan
run a benchmark.

It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 Windows 10 General Tips Tutorials



Code: Event[737]: Log Name: System Source: Microsoft-Windows-Kernel-General Date: 2017-09-15T11:25:31.602 Event ID: 5 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT-MYNDIGHET\SYSTEM Computer: DESKTOP-1R064Q3 Description: {Registry Hive Recovered} Registry hive (file): '\SystemRoot\System32\Config\SOFTWARE' was corrupted and it has been recovered. Some data might have been lost.[/quote] Code: Event[576]: Log Name: System Source: Microsoft-Windows-Kernel-Boot Date: 2017-09-15T11:02:30.721 Event ID: 29 Task: N/A Level: Error Opcode: Info Keyword: N/A User: S-1-5-18 User Name: NT-MYNDIGHET\SYSTEM Computer: DESKTOP-1R064Q3 Description: Windows failed fast startup with error status 0xC0000411.[/quote] Code: Event[731]: Log Name: System Source: volmgr Date: 2017-09-15T11:25:31.080 Event ID: 46 Task: N/A Level: Error Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-1R064Q3 Description: Crash dump initialization failed![/quote] nvlddmkm.sys nVidia Video drivers Download Drivers | NVIDIA
Get from OEM for laptops


Code: Adapter Type GeForce GTX 1080, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1080Adapter RAM (1,048,576) bytesInstalled Drivers C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dllDriver Version 22.21.13.8205INF File oem12.inf (Section088 section)Colour Planes Not AvailableColour Table Entries 4294967296Resolution 1920 x 1080 x 144 hertzBits/Pixel 32Memory Address 0xFA000000-0xFAFFFFFFMemory Address 0xC0000000-0xCFFFFFFFMemory Address 0xD0000000-0xD1FFFFFFI/O Port 0x0000D000-0x0000D07FIRQ Channel IRQ 40I/O Port 0x000003B0-0x000003BBI/O Port 0x000003C0-0x000003DFMemory Address 0xA0000-0xBFFFFDriver c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,912 bytes), 19/05/2017 18:04) Name NVIDIA GeForce GTX 1080PNP Device ID PCI\VEN_10DE&DEV_1B80&SUBSYS_62863842&REV_A1\6&1F492DAF&0&00400018Adapter Type NVxx, NVIDIA compatibleAdapter Description NVIDIA GeForce GTX 1080Adapter RAM (1,048,576) bytesInstalled Drivers C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumd.dllDriver Version 22.21.13.8205INF File oem12.inf (Section088 section)Colour Planes Not AvailableColour Table Entries 4294967296Resolution 1920 x 1080 x 144 hertzBits/Pixel 32Memory Address 0xF8000000-0xFB0FFFFFMemory Address 0xA0000000-0xD1FFFFFFMemory Address 0xB0000000-0xB1FFFFFFIRQ Channel IRQ 40Driver c:\windows\system32\driverstore\filerepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvlddmkm.sys (22.21.13.8205, 13.79 MB (14,456,912 bytes), 19/05/2017 18:04)[/quote]