Windows 10: Signing on Microsoft account

Discus and support Signing on Microsoft account in User Accounts and Family Safety to solve the problem; I selected Cortana for setup and it ask me to sign in and I can, but than it asks for my old password and I have no idea what it was. There doesn't be... Discussion in 'User Accounts and Family Safety' started by retired95, Aug 3, 2015.

  1. retired95 Win User

    Signing on Microsoft account


    I selected Cortana for setup and it ask me to sign in and I can, but than it asks for my old password and I have no idea what it was. There doesn't be any help for this problem. Can't go forward.
    Thanks for any help.
    Bob

    :)
     
    retired95, Aug 3, 2015
    #1
  2. Billy Med Win User

    signing with Microsoft account on phone

    Hi Benjamin,

    In activating a phone, Microsoft would ask you to put an email address, or a number where they would send the activation codes.

    We suggest that you make a request again and provide either an email address to ensure that you get to received them.

    Let us know if you failed to receive a code within the day.
     
    Billy Med, Aug 3, 2015
    #2
  3. signing with Microsoft account on phone

    I can't sign in with Microsoft account on my phone. It requires an activation code. What should I do?
     
    benjaminchikwembe, Aug 3, 2015
    #3
  4. Ztruker Win User

    Signing on Microsoft account

    Ztruker, Aug 3, 2015
    #4
  5. retired95 Win User
    I'm stuck. My account is **REMOVED** and I do not know where to go to get the "Enter your old password one more time" Should I just delete the account and try a gmail account or another? I have received the code several times and even set up my Windows phone with the Authenticator.
     
    retired95, Aug 3, 2015
    #5
  6. Badfinger Win User
    If all else fails, I just got this for USA/Canada as Microsoft's tech support phone #1-800-642-7676

    (via chat with M$ account/billing rep)

    Also chat link for them:

    Microsoft Store - Answer Techs
     
    Badfinger, Aug 4, 2015
    #6
  7. By old password, they mean a password used for your local account.
     
    TairikuOkami, Aug 4, 2015
    #7
  8. retired95 Win User

    Signing on Microsoft account

    Yes, I finally figured that they want the password you use when you bring up your computer, nothing to do with MS. They need to emphasize this, very confusing! If you can contact someone on this it would be a real help to newbies.
     
    retired95, Apr 5, 2018
    #8
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Signing on Microsoft account

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