Windows 10: Slow shut down

I'll read through that entire post on those 4 service control manager services tomorrow. Those 4 errors I got on this last shutdown. Usually there is a timeout error with Font Cache and SQLEXPRESS.

 

Mean not getting any BSOD's ? Hard to determine some causes of these errors and how and if there are even actually related to your issue or some other even though they show up now. If these errors are that serious you may get a BSOD and will create a minidump file which will then be able to analyze and debug.

Can try a System file checker to make sure you have no file corruption.
At Admin command prompt copy and paste this, then press enter let it finish

sfc /scannow

Same open command prompt copy and paste this press enter, let it finish

Dism /Online /Cleanup-Image /RestoreHealth

reboot after they are both done.

 

That beep sounds still makes me wonder and how loud it it, how many and how continuous it goes. Most BIOS beeps are at beginning of a boot and then can be due to hardware. At shutdown usually if it would beep and then shutdown without you shutting it down, can be due to heating issues or power. So need to rethink how this beep issue is.

Least i never heard of a beep at shutdown yet, unless also a squeal from a fan sounds like a beep

 

Hey, sorry for the late response, I got caught up with school. After shutting down a few times and listening to the beep, I think you're right it sounds like it's coming from the fan area.

I did the sfc scannow and the clean image command prompts and both came out clean.

I tried the solutions on the other post you linked to and after doing those and taking out all of the unwanted software, it honestly runs much much much faster. The boot up takes literally about 10-20 seconds. The shut down, still longer but not as long. However the shutdown is still giving me those Service control manager errors and more distributedCOM errors.

 

Here are the different variety of the errors,

distributedCOM (quite a few), one has {} and the other has just random letters and numbers.

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/25/2016 2:34:18 PM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: -PC\
Computer: -PC
Description:
The server x4c7a3b7dy2188y46d4ya362y19ac5a5805e5x.AppXv1pa150fssxfwf8qn0j65z3gp1qhwkcs.mca did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-25T19:34:18.147566400Z" />
<EventRecordID>12648</EventRecordID>
<Correlation />
<Execution ProcessID="436" ThreadID="6048" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security UserID="S-1-5-21-1875818643-429330123-2016480435-1002" />
</System>
<EventData>
<Data Name="param1">x4c7a3b7dy2188y46d4ya362y19ac5a5805e5x.AppXv1pa150fssxfwf8qn0j65z3gp1qhwkcs.mca</Data>
</EventData>
</Event>

Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/25/2016 2:34:17 PM
Event ID: 10010
Task Category: None
Level: Error
Keywords: Classic
User: -PC\
Computer: -PC
Description:
The server {4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474} did not register with DCOM within the required timeout.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-25T19:34:17.198649600Z" />
<EventRecordID>12647</EventRecordID>
<Correlation />
<Execution ProcessID="436" ThreadID="2924" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security UserID="S-1-5-21-1875818643-429330123-2016480435-1002" />
</System>
<EventData>
<Data Name="param1">{4AA0A5C4-1B9B-4F2E-99D7-99C6AEC83474}</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 2/25/2016 2:34:16 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: -PC
Description:
The Contact Data_2b648b0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-25T19:34:16.883153300Z" />
<EventRecordID>12643</EventRecordID>
<Correlation />
<Execution ProcessID="916" ThreadID="9084" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Contact Data_2b648b0</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>500069006D0049006E006400650078004D00610069006E00740065006E0061006E00630065005300760063005F00 32006200360034003800620030000000</Binary>
</EventData>
</Event>


Log Name: System
Source: Microsoft-Windows-DistributedCOM
Date: 2/25/2016 2:34:16 PM
Event ID: 10016
Task Category: None
Level: Error
Keywords: Classic
User: SYSTEM
Computer: -PC
Description:
The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{D63B10C5-BB46-4990-A94F-E40B9D520160}
and APPID
{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}
to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10016</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-25T19:34:16.814212100Z" />
<EventRecordID>12642</EventRecordID>
<Correlation />
<Execution ProcessID="436" ThreadID="7368" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="param1">application-specific</Data>
<Data Name="param2">Local</Data>
<Data Name="param3">Activation</Data>
<Data Name="param4">{D63B10C5-BB46-4990-A94F-E40B9D520160}</Data>
<Data Name="param5">{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}</Data>
<Data Name="param6">NT AUTHORITY</Data>
<Data Name="param7">SYSTEM</Data>
<Data Name="param8">S-1-5-18</Data>
<Data Name="param9">LocalHost (Using LRPC)</Data>
<Data Name="param10">Unavailable</Data>
<Data Name="param11">Unavailable</Data>
</EventData>
</Event>







Here is the service control managers (still same 4), posting 1 of the 4

Log Name: System
Source: Service Control Manager
Date: 2/25/2016 2:34:16 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: -PC
Description:
The User Data Access_2b648b0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-25T19:34:16.883153300Z" />
<EventRecordID>12645</EventRecordID>
<Correlation />
<Execution ProcessID="916" ThreadID="9084" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">User Data Access_2b648b0</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>550073006500720044006100740061005300760063005F0032006200360034003800620030000000</Binary>
</EventData>
</Event>


Log Name: System
Source: Service Control Manager
Date: 2/25/2016 2:34:16 PM
Event ID: 7031
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: -PC
Description:
The User Data Storage_2b648b0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7031</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2016-02-25T19:34:16.883153300Z" />
<EventRecordID>12644</EventRecordID>
<Correlation />
<Execution ProcessID="916" ThreadID="9084" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">User Data Storage_2b648b0</Data>
<Data Name="param2">1</Data>
<Data Name="param3">10000</Data>
<Data Name="param4">1</Data>
<Data Name="param5">Restart the service</Data>
<Binary>55006E006900730074006F00720065005300760063005F0032006200360034003800620030000000</Binary>
</EventData>
</Event>

 

Not a problem i understand that is more important.
Possible you either have dust buildup inside laptop or something got into fan to. I am not sure how confident you are on opening laptop to check and clean it, can use canned air make sure not to let a fan spin freely from canned air hold it with a stick.

Alright so far seems no system file corruption. At first told me had not added many third party software, what we all know about slow booting is loading of many startup items or hardware or driver issue. Shutdown i believe due to software not properly closing.
Say removed all third party software you had now and it seems better except for shutdown, this is AVG, Dropbox and what else ?
Possible those are part of the issue, not sure if any of these Event Viewer errors are going to cause this shutdown issue.

 

Basically just telling you as you see service terminated unexpectedly
Seems an issue for some even after clean install with same errors as you from event viewer, remember showing this to you.
Due to some applications in Windows 10, still some bugs in it, but do not believe this is causing you to shutdown slower.
https://www.tenforums.com/general-dis...-needed-7.html

 

DistributionCOM error is a common one i have not figured out as i receive it just about everyday and i believe even in Windows 8.1.
Service Control manager has to do with Services in Windows, starting,stopping and disabling them. Accessed in many ways. At Run command type Services.msc or in the Task Managers the last tab Service on bottom open Services. Not sure cause of this error as you saw they have them to here in that post along with some others you have.

UserData service is manual set in Windows 10, here is some thing on it
User Data Storage - Windows 10 Service - batcmd.com

First just read through this, do not use Bat File as of yet, check if file is missing in C:\Windows\system32


Fix here for some on your event viewer errors
https://www.tenforums.com/general-dis...id-7031-a.html
Using One Drive ?

 

I cleaned the fan around June/July. I'll open it again and take a closer look, I didn't open it for the fan, I replaced the wireless receiver.

The software I removed were AVG and about 4-6 school software that I used for class but I just kept around. One of them took about 2 hours to remove... It was going extremely slowly, it had ~64k files inside of the Program Files folder.

I'm not using OneDriver and I don't think I ever will (anytime soon at least) so I went ahead with that solution in the link you posted where they deleted the OneDrive service through the command prompt. I did this couple days ago, I think it helped a lot.

At this point the shutdown is not a ridiculous amount of time, I'll time it out when I get home. But now that beep is worrying me a bit. There is no power management error or fan failure stuff. But I'll definitely open the computer and take a look at it, maybe even carefully shut it down while open and trying to take a closer look at where it happens.

 

O.k. again i thought you did not have much third party software and now i am finding out you had even more, because what we thought at first was and besides these Event Viewer errors it was some program that was not shutting down properly and causing slow shutdown. Posted in link i sent you from here i never asked do you use Hibernate ? If not can disable it maybe a cause to shutdown or a corrupted hibernate file. Disable and re-enable it to find out or just disable. (Admin) Command Prompt to enable type powercfg -h on
to disable type powercfg -h off


Why i told you just before you shutdown to check the Task Manager and make sure no running application are in the Apps area of the Process tab if so close them first, then look down the Process Tab up until Microsoft system processes to try to identify any other process that should not still be open. In the Task Manager you can use End Task by right clicking that process.This is the one way to determine possible program maybe causing slow shutdown.

For OneDrive you did not have to remove the App just disable it's startup located in the Notification area of the Taskbar at the bottom right this is how i did it because i did not need it starting up and do not use it either.

Wish i could here this beep myself to help you there, best thing is use a close ear to the area when shutting down the Laptop even if takes a few times in a row, had a squealing fan once.Truthfully for me it's been a long time since i had a Laptop and can not recall the location of everything inside, CPU, GPU and vent at the bottom of the case should have fans.

Can be something touching it or caught in there or it is going bad if a fan, but again we are not positive if this is it or not only a guess for me as of now i am not in front of it to hear it. If anything it is not causing this slow shutdown i do not feel it is just another issue and if it was that bad there would be heat issues.

 

I'll go ahead and disable the hibernation mode and see if I notice any big difference. As for the task manager, everything seems normal. Dropbox is kind of high, because it updates as soon as someone makes a change. But I've always had drop box, I think I'll uninstall it, see if there's any huge difference.

On another note, I just had a bad error. I can't remember what I was doing, either shutting down, updating, or doing stuff and the computer froze. I waited quite a bit and finally forced it to shut down. I was done using it for the day, and today when I went to boot up I kept getting a Driver_Power_State_Failure blue screen at the boot up. It went through the checkup and then got it again. It looks like it was on an endless loop. I looked it up on my phone and it told me to check the Device Manager on safe mode, so I did that after a few tries trying to get F8 to work and the Generic PNP monitor driver had a yellow warning sign on it, so uninstalled that, rebooted and it still was bad. Went to system recovery to the last windows critical update and now I'm here. Never seen this before.

 

Hibernation does not have to be disabled if you use it, most might with Laptops, can disable and then re-enable to clear the Hibersys file.
Not sure about Dropbox but know it is a o.k. program to know if it is causing you any issues, can always reinstall after installing if corrupted possibly.

Driver_Power_State_Failure believe is an issue with a Device driver although people here who deal with BSOD would know better by analyzing your Dump File that gets created from a BSOD.

So unable to boot up at all ? You did originally do a clean install awhile back, do you have a Windows 10 Disc or USB Flash made ? Do you have an external monitor hooked up ?

Ever do a BIOS update since you had this Laptop ? See updates for BIOS having to do with GPU (Display Adapter).
Do not try this as of yet. Chances of doing a clean install, first download all drivers for Laptop if have other means to do so. https://www.asus.com/Notebooks/N550J...Desk_Download/

Mentioning something about NVIDIA GeForce (GPU display adapter) before which do you have in the system as it shows both under specs ? One is integrated into CPU, Intel may have both.

Integrated Intel® HD Graphics 4600
NVIDIA® GeForce® GT 750M with 2GB/4GB DDR3 VRAM

 

Yeah, I was unable to boot at all. I would get the Asus screen when I press the power button, the little thing would spin and spin and spin and then get the blue screen. After the checkup was done, the computer rebooted itself and the cycle continued.

I don't have an installation disc or USB to clean install from. Doesn't Windows 8 and 10 have it built in? Should I make an installation USB/disc right now? I thought about it after this power failure, but I don't know how good it will be if I it's acting bad right now.

I remember I did do a BIOS update when updating to Windows 10, it was in the Asus website.

As for the graphics card, I have both, the NVIDIA and the Intel.

This upcoming week is my school's spring break, I might try to go ahead and do a clean install, see if it will help with anything. Should I create an image backup? Will that ruin the whole clean install thing? Restoring from an image. I don't mind reinstalling all of the software, but I wouldn't like to, however if it means the computer will be fixed (or at least have a shot at it), I will do it.

Thank you for all of your time again, you've been extremely helpful. I don't get how no one else has a problem like this, it's not like I'm a developer and mess with the OS. It's weird.

 

O.k., your most welcome for the help !
So no second monitor was hooked up as said saw something in Device manager about Generic PnP Monitor this would be Plug n Play device.

Did you do a clean install after the upgrade to Windows 10, because i see your Laptop was original to Windows 8.1 64bit ?
Can download the ISO and either burn to a DVD or make a bootable USB Flash Drive. Try to boot off Windows Media to get to Advanced options to troubleshoot this issue further with all else going on i wonder if would be best to try a clean install instead of a refresh of Windows 10 or go back to Windows 8.

How long has it been since yo upgraded to Windows 10 ? Few BIOS updates listed to know which one you did have to enter BIOS.
Assume then Laptop is then using NVIDIA Display Adapter as primary graphics.

Myself i am not familiar with image backups by using programs like Macrium Reflect or Acronis True Image, many on here who are better at this then me to suggest it. Image backups are good if do not want to go through adding all software back, updates and settings after a issue.

I can give you link for ISO so you can download it and make what i said, always good to have anyway in situations when may need to boot from it to repair or recover.

 

Do you have another PC or Laptop to download with and burn a disc or does your Laptop not have a DVD Drive, then can make a USB Drive ?

Edit: i see the Laptop has a Optical drive. So you can make a Disc within Windows right click the downloaded ISO and select burn to disc, use a DVD.

https://www.tenforums.com/tutorials/9...d.html#option1
Option #1 ,but you can use the other option if you prefer. All versions are on the ISO Home and Pro, make sure to choose 64bit.

If prefer making a USB Flash Drive look here https://www.windowsphoneinfo.com/threads/create-bootable-usb-flash-drive-to-install-windows-10.7452/

To be able to boot from the disc an option just as ASUS logo comes to select the boot menu and then select the drive (e.g. optical, DVD Drive) that the disc is in, believe yours is a UEFI BIOS so will state UEFI DVD drive on boot menu list. I am not sure what key press gets you to this boot menu at ASUS Logo screen, be in manual or on screen. Could be F8, F9, F10,F12.

Need more answers before you proceed to do a clean install post back. If had a disc already as said could of tried troubleshooting in Advanced Options booting from the disc since you could not boot, either try a refresh or reset and even a system restore point or safe mode.