Windows 10: [SOLVED] Locked out in safe mode

Discus and support [SOLVED] Locked out in safe mode in Windows 10 Support to solve the problem; I've read so many articles but none helped, wanted to call msft support but they are closed. Everything is fine with the computer, i was installing... Discussion in 'Windows 10 Support' started by cachirro, Jun 5, 2017.

  1. cachirro Win User

    [SOLVED] Locked out in safe mode


    I've read so many articles but none helped, wanted to call msft support but they are closed.

    Everything is fine with the computer, i was installing a program that was not responding well, so i forced a safe boot with network option, via msconfig.

    Pc never booted, seemed to be working but nothing showed on screen, so i took some parts out, and the key here, removed BIOS battery.

    PC boots again, config the BIOS, windows starts booting normal until the point of login screen, where he asks for a password instead of the pin I've always used, and says i don't have internet, which i do but i believe the BIOS cleanup might have done something that he needs to configure it or something.

    So i login to my Microsoft account, i even reset password, but both passwords don't work, keeps saying invalid.

    How can i force it to recognise internet? I believe that would make it accept my password.

    Or maybe better, how do i force it to boot normally and show the normal login screen that asks for pin code?

    All recovery options ask for the account password, it's a bit stupid to be locked out like this, i know the passwords, i have internet, yet windows 10 is playing blind.

    Thank you for your help.

    Edit:
    this is a desktop with lan cable
    No access to another pc until tomorrow to create a boot CD

    :)
     
    cachirro, Jun 5, 2017
    #1
  2. AlAhner Win User

    Locked out in safe mode

    Hi Jessen,

    Ok, DDU is Display Driver Uninstaller. I have way too many issues with my driver crashing and so I was in the process of uninstalling completely for a fresh install.

    When I boot up I get my sign in screen. It has my info (photo, email) and a slot for my password. I don't have a password. I was using a pin. Thus I'm being asked for a password and I don't hae one!

    So, when I press Windows + R, and I tried both upper and lower case R, nothing happens.

    So, I put in my Windows 10 CD, booted from it, and once again attempted to repair the issue. It has not be able to do so.

    I then rebooted and brought up the command prompt.

    X:\Sources

    I entered C: and got C:\>, which if I recall is correct.

    I typed in msconfig and got: "msconfig" is not recognized as an internal or external command, operable program or batch file.

    I guess I'm getting this as I'm not on my "C" drive?

    What's holding me back is the password to get into the system. I need a workaround!

    Thanks,

    a
     
    AlAhner, Jun 5, 2017
    #2
  3. Jessen P Win User
    Locked out in safe mode

    Hi,

    Thank you for being part of Microsoft Community.

    • What are you referring to when you say DDU?
    • What error message do you get when you type msconfig in the command prompt?

    Perform the steps mentioned below and see if it helps.

    a: Press Windows key + R, in the safe mode.

    b: Then type msconfig and hit enter.

    If you are able to successfully get into msconfig then click the Boot tab.

    c: Uncheck the option for safe mode and then click apply and then ok.

    Please revert if you face any issues with Windows in future.
     
    Jessen P, Jun 5, 2017
    #3
  4. [SOLVED] Locked out in safe mode

    TairikuOkami, Jun 6, 2017
    #4
  5. cachirro Win User
    The problem is that i can't get into cmd, to enter that boot mode he asks for password, so I'm stuck, maybe tomorrow with a boot CD i can do it
     
    cachirro, Jun 6, 2017
    #5
  6. cachirro Win User
    Problem solved!
    Went to work, made an hiren's bootcd, used offline pass manager, activated hidden admin account, cleared password.
    Entered on that user one time, internet was re-established, pc now working on normal account.
     
    cachirro, Apr 4, 2018
    #6
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[SOLVED] Locked out in safe mode

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