Windows 10: Strange Issue That Occurs Every 2 Weeks On Windows 10 PC

You should call Microsoft and tell them what happened - you had the motherboard replaced (I assume the exact same model motherboard, i.e, an IN-KIND repair replacement). As I understand it, they should accommodate you as long as you are polite about it. Their activation server probably sees this as a completely other machine versus the one you activated on and the phone call should be able to resolve it.

I had to do this when I upgraded the CPU on an old Dell OptiPlex and I had an XP upgrade license that lost activation of that key and it worked out OK. It was like some kind of telephone legal deposition / testimony in tone but they got me fixed up.

 

yeah I will give microsoft a call because Dell is absolutely NO help

 

Hopefully this motherboard is a keeper!

 

Yeah the thing is the stupid windows 10 is NOT activated and Im not sure if it can..I called Microsoft and they said it takes 1 hour and a half to talk to someone this is RIDICULOUS so Im on the phone with Dell now asking to speak to a supervisor

 

Where the motherboard was replaced it has a different oem product key embedded that's why 10 lost its activation. What dell suggested is the easiest course to take. Backup all your third party setup files backup your data then reinstall but now that I think about it. Your oem key in the windows 8.1 won't match either. So maybe callin Microsoft would be best. Or call the activation by phone routine and see if that works

 

Yeah Im on the phone with microsoft now and they want me to buy an activation Key..not sure how to get hold of activation by phone where do I find that

 

Found a source online to open control panel then system and security then system. At the bottom it'll say windows is not activated. Click view details in windows activation. If you call it'll be an automated system. Tell it the numbers in the sequence and it'll give you a set to put in. They said it should work that way

 

Ok I did what you said but I dont see click view details in windows activation..I dont see that at all..I see change product key and go to store and on the top it says error details and why are you seeing this issue

 

Activate Windows 10 - Windows 10 Forums Scratch that this tut is for the earlier preview. But try this open command prompt as adminType slui.exe 4Press enter This should bring up the activate by phone method. At least it did in 8.1

 

I typed in slui.exe in command prompt(Admin) and all it asks is for the product key brings up a box to put it in

 

I wonder if the problem is your replacement motherboard has a different Windows 8.1 OEM key embedded. In that case, perhaps the quickest route WOULD be install of Windows 8.1, activation of that and then re-upgrade to Win 10.

On the other hand, the phone route may have you subject to whoever you get on the phone and their individual mindset - sometimes just calling back and starting from scratch with someone else might have a different outcome.

 

Type "slui.exe 4" without quotes press enter choose country then it should give you a number to call

 

Dell is absolutely NO help I called them twice and got the same result twice..what makes me so angry is when the technician was here he said "All you have to do is call Dell and they will give you the activation code" he was full of it that is NOT the case Dell said twice they dont do that, so why did this technician lie..he said that there was supposed to be a little red sticker giving him the code but it didnt come with the motherboard. I am just going to call Dell tomorrow and say that the same crashing issue is happening and to replace my PC because seriously this hassle its not worth it

 

Again open command prompt as admin and type "slui.exe 4" note the space before the 4 and with the quotes press enter

 

When I referred to phone route, I meant Microsoft phone route. I think the person you talked to and wanted you to buy a key is full of it, although I acknowledge a slight chance I'm full of it.

Check here - https://support.microsoft.com/en-us/kb/950929 It says that if you are not activated in Win 10, the Activate by phone option will be available.