Windows 10: Surface pro 3 videocapturefilecreationfail

Discus and support Surface pro 3 videocapturefilecreationfail in Windows 10 Software and Apps to solve the problem; My integrated camera won't save photos or video. It works to create a Microsoft profile picture and in video chat programs. Updated drivers, checked... Discussion in 'Windows 10 Software and Apps' started by Aaron1973, Sep 4, 2018.

  1. Aaron1973 Win User

    Surface pro 3 videocapturefilecreationfail


    My integrated camera won't save photos or video. It works to create a Microsoft profile picture and in video chat programs. Updated drivers, checked privacy settings, recreated "camera roll", all updates current.. Out of ideas. Thanks for any new suggestions.

    :)
     
    Aaron1973, Sep 4, 2018
    #1
  2. Brink Win User

    Updates for Surface Pro 3 - Feb. 20, 2018


    Source: Updates for Surface Pro 3 (20 February 2018) Surface

    See also: Surface Pro 3 update history
     
    Brink, Sep 4, 2018
    #2
  3. Brink Win User
    New Surface Pro 3 Firmware Updates - August 24, 2017


    Source: Microsoft Surface Pro 3 update history | Surface firmware updates

    See also: Updates for Surface Pro 3 (24 Aug 2017) Surface

    Surface Pro 3 firmware and driver package download link: Download Surface Pro 3 from Official Microsoft Download Center
     
    Brink, Sep 4, 2018
    #3
  4. Surface pro 3 videocapturefilecreationfail

    Video performance on Surface Pro 3 i5 256GB edition

    Hi Dan,

    Welcome to Microsoft Community.

    Sorry for the inconvenience and I appreciate the steps you have performed. Let’s try simple steps and check.

    I would suggest you to go to the below link for the issue with Music, Photos and Video and check if this helps.

    https://www.microsoft.com/surface/en-us/support/browse/surface-pro-3?category=music-photos-and-video

    Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.
     
    Billion Debbarma, Sep 4, 2018
    #4
Thema:

Surface pro 3 videocapturefilecreationfail

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