Windows 10: Surface Pro with latest windows 10

Discus and support Surface Pro with latest windows 10 in Windows 10 BSOD Crashes and Debugging to solve the problem; Just updated latest version of windows 10 and no keyboard icon can be seen. As a result i cannot log in or do anything Cannot enter pin number... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Robert Charlebois, Dec 2, 2018.

  1. Surface Pro with latest windows 10


    Just updated latest version of windows 10 and no keyboard icon can be seen.

    As a result i cannot log in or do anything

    Cannot enter pin number

    Pressing on the windows icon on the right does nothing.

    :)
     
    Robert Charlebois, Dec 2, 2018
    #1
  2. Brink Win User

    Surface Tools for IT Update for Surface Pro and Surface Laptop


    Source: Surface Tools for IT Update for Surface Pro and Surface Laptop Surface
     
    Brink, Dec 2, 2018
    #2
  3. Roohi_Taj Win User
    Surface Pro 3

    Hi ChrisWaters3,

    Thank you for writing to Microsoft Community Forums.

    Could you please help me with the below information:

    1. Does the battery drain out, if the tablet is not connected to peripherals?

    2. Which version of Windows you are using? (To check, type: winver in start menu and hit enter.)

    I understand how something like this can try your patience. This issue is an indication of faulty drivers or incompatible driver.
    However, I suggest you to follow the troubleshooting steps mentioned below:

    Method 1: Check the drivers.

    Step1: Battery driver

    1. Press Windows andR
      key together on your Keyboard.
    2. Type devmgmt.msc and hit enter.
    3. Click on view on top > Select Show hidden devices.
    4. Expand the Batteries option from the list.
    5. Select the ACPI Compliant Control Method Battery> right click on the driver and click on
      Properties.
    6. Click on Driver tab > check if you have the option to
      Roll Back Driver.
    7. If yes, Roll back the driver or uninstall it and restart the computer.
    Uninstalling the driver will be automatically installed after the system is restarted. Check if the issue is fixed.

    Step 2: Keyboard driver.

    1. In the Device manager, go to ‘Other devices’, you will find
      Unknown devices.
    2. Double tap on the unknown device > click on
      Driver tab> click on update driver.
    3. Select browse my computer for driver software> Click on Let me pick from a list of device drivers
    4. Select keyboard, then click ‘Next.
    5. Select HID Keyboard device and click finish.

    Method 2: Run the toolkit.


    Note: If your Surface is managed by your work or school, check with your organization's IT department before running the tool.

    I would suggest you to run the toolkit provided by Microsoft on
    Fix common Surface
    problems using the Surface Diagnostic Toolkit


    If the above steps, doesn’t fix the issue. I would suggest you to follow the steps mentioned in the article on
    Surface Pro 3 Battery
    FAQ for the Surface Pro Embedded Controller Firmware update
    .


    Hope it helps.

    Roohi Taj S

    Microsoft Community - Moderator
     
    Roohi_Taj, Dec 2, 2018
    #3
  4. Brink Win User

    Surface Pro with latest windows 10

    Updates for Surface Pro and Surface Book - Feb. 13


    Source: Updates for Surface Pro and Surface Book (13 February 2018) Surface

    See also:
     
    Brink, Dec 2, 2018
    #4
Thema:

Surface Pro with latest windows 10

Loading...
  1. Surface Pro with latest windows 10 - Similar Threads - Surface Pro latest

  2. Latest Windows 10 Update - Surface Pro 3 - Having Issues

    in Windows 10 Installation and Upgrade
    Latest Windows 10 Update - Surface Pro 3 - Having Issues: My Surface Pro 3 was working well before the latest Windows 10 update which I installed 2 weeks ago. I need assistance how to troubleshoot issues. Below are the observed issues. 1. All installed apps do not launch. Once clicked the screen would turn black for 1-2 secs and...
  3. Windows 10 or Surface Pro 7?

    in Windows 10 Drivers and Hardware
    Windows 10 or Surface Pro 7?: Until last week no problems that weren't easily resolved with printing from my Surface Pro 7 to my HP Envy 7800 printer. This week, can print if I am printing from a document that is already saved in my Docs. But if I get an email and want to print, it cannot find the HP,...
  4. Latest Update Broke Audio for Surface Pro X

    in Windows 10 Ask Insider
    Latest Update Broke Audio for Surface Pro X: Help, I installed updates on my SPX and now when i first boot my computer audio works for 20 mins or so then it stops working until I next reboot. before the update if audio stopped i could right click on the speaker with a red x in my taskbar and choose restart but now this...
  5. Windows 10 on Surface Pro 4

    in Windows 10 Updates and Activation
    Windows 10 on Surface Pro 4: I currently own a Surface Pro 4 i5/8gb/256gb that I am considering selling. I am planning to buy a used Surface Pro 4 that has i7/16gb/512gb as an upgrade. My question is: will I have to buy a copy of Windows 10 to install on the used Surface that I buy or do I somehow...
  6. Surface Pro Sign in Camera not functioning after latest Windows 10 Pro update 10/9/2019

    in Windows Hello & Lockscreen
    Surface Pro Sign in Camera not functioning after latest Windows 10 Pro update 10/9/2019: Since the latest Windows 10 Pro update on 10/9/2019 last week my sign in camera cannot load. What do I do? https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-sign-in-camera-not-functioning-after/cc289fd0-c73f-49e9-9762-1fab667b2a31
  7. windows 10 for Surface Pro 2

    in Windows 10 Installation and Upgrade
    windows 10 for Surface Pro 2: Where can I get and download windows 10 for my Surface Pro 2 https://answers.microsoft.com/en-us/windows/forum/all/windows-10-for-surface-pro-2/b7c8b527-61c5-4bb1-9120-118dd0eaa826
  8. Surface Pro 3 not getting latest update to 1903 ...

    in Windows 10 Installation and Upgrade
    Surface Pro 3 not getting latest update to 1903 ...: Hi! Has anyone got any information as to why my Surface Pro 3 is not getting the latest update to Windows 1903 ? Kind Regards, Alan https://answers.microsoft.com/en-us/windows/forum/all/surface-pro-3-not-getting-latest-update-to-1903/09de1b9f-00fa-4a92-841a-02b1f5a024d3
  9. Surface Pro 4 problems after sysprep and latest upgrade

    in Windows 10 Installation and Upgrade
    Surface Pro 4 problems after sysprep and latest upgrade: Okay here's the deal; I have seven of these to set up for users here at work, and we have several applications that need to be preconfigured and standardized for users. Thus the boot into Audit Mode for setup and Sysprepping with "CopyProfile=True" in my xml file. First...
  10. Windows 10 on Surface Pro 3

    in Windows 10 Installation and Upgrade
    Windows 10 on Surface Pro 3: Just upgraded my Surface Pro 3 to Windows 10. Now I have no network connections. The wireless drivers and the docking station drivers are all there. I have tried uninstall and reinstall the drivers for both Marvell and Surface ethernet adapter and still nothing....

Users found this page by searching for:

  1. surface embedded controller firmware issue